Hotel Ambasciatori  

The location of the hotel is good.

Unfortunately it has a really bad stuff. We booked non-smoking room, and when we went hotel we got confirmation about it. We entered room and we faced with terrible smoke smell. The time was 9 pm, so it has been minimum 10 hours since check-out. They didn't do cleaning at such a long time and the desk offered us spray the room (!) Ridiculus! We wanted to rest before going the centre, they made us wait 1,5 hour and after that they gave us a bedroom with no shower cabin and separate beds with one sheet. There is a guy, Marco at the desk and he was not helpful. He told us that he couldn't be responsible from all guests. So, I suggest everyone try another hotel instead of this.

1) Regarless of the front street, location is just perfect from the Duomo (Center) 2) The hotel was renovated with great designs and decoration 3) nice bath tube and bathroom 4) if you travel by train, it's just outside the train station 5) price is good compared to the high prices in Florence

1) When they say check in is at 2pm, they mean it! We and another three couples + the others who left thier bags and went out didn't receive their rooms until 2pm. During check in and out times the hotel staff become extremly busy and messy. 2) The hotel is located in a very busy and narrow street, in the same block of the hotel there is the main train station + busses + taxis + shuttles, and there is no entrance area to unload/load your stuff ( you'll have to drive up the side walk!) 3) The staff could do better if they try to make an effort! They are just doing their job. 4) breakfast isn't included in the room and they cost you 8 euro a person, McCafe is just cross the street and will cost you 2.5 euro :). 5) Bed is soo soft in an unhealthy way, until the next day our backs heart. 6) service in general is slow; 10 mintues to bring your car from the garage, more than 10 minutes to bring your bags from the room, you always need to wait a couple of minutes to talk to the recitationist. They can easily improve if they try to operate with an international mentality.

Location

The cleanliness is a great doubt. I got red spots on my arms and foot after sleeping for 1 night!

Fantastic hotel with superb location. Although it is immediately opposite the railway station (which makes it so accessible) the area was open, clean, bright and totally safe. Perfect quiet at night time too. The hotel has recently been renovated - very trendy and modern, but still warm and personal. The staff were excellent - always welcoming & helpful. Our rooms were on the 4th floor with balconies. Beautiful views of the Duomo and the city skyline. The rooms were very pleasant and perfectly clean. Breakfasts were generous & great variety. The hotel was a 15 minute walk from the Duomo - a lovely walk in the balmy heat of Florence. I highly recommend this hotel.

We had a fantastic 6 night stay at this hotel and had a wonderful experience. There are glass doors in the reception & dining room. On three occasions members of our party walked straight into them. Thankfully no injuries, but the doors need to be marked with something to make them more obvious.

The room was nice.

This hotel reminds me of Mac Donalds like "Feed the mass" trying to improve the flair by adding some tasteful designs. Even if the rooms might appear stylish on the first sight, it's an absolute mass- orientated structure without personal ambiente and no invitation to relax. If you are looking for a romantic place, you should avoid booking this hotel. If you are looking for a ecnomic place right in front of the station and are resistant to noise, you can book this hotel. Florence is full of hotels closer to the city center, and you will do good to continue looking for another one if you are used to comfort and a personal flair. Being situated right in front of the station is a big big minus in a city that is packed with hotels. Hotel Ambasciatori however was highly-frequented. They might be really good in online- marketing.

Very central location. The hotel was spotless and the rooms were well appointed, with comfortable beds, duvets etc. Public areas were spacious and modern. The breakfast was excellent.

The location means that it can be quite noisy, but still managed a good night's sleep!

loved the location. the view from our room was a bonus.

the elevators slow and small

We were more than pleasantly surprised with the quality and comfort of the room. The blanket was the best we'd had in a hotel so far. It was extremely clean and the room/bathroom were spacious. Also, the staff was polite and helpful. As travelers with a lot of gadgets, it was wonderful to have a strong wifi service available. Thanks for a great stay!

Our sink was broken on our first night, but it was repaired the next day.

Sightseeing.

Lifts and no fitness facilities.

Cleanliness of hotel

Being close to the city train station+very good breakfast(except the juice which was not natural)+excellent free internet inside rooms+ nice staff were the positive points of this hotel.

There is no lobby in the ground floor. The elavators were very small and in a very bad shape. The drain of bathtube was not working.

Room had a funny odor and the rooms did not live up to the expectations of the modern design shown in the pictures.

They dont have a parking lot. You have to pay 28 euro for valet parking service. It's not even there own service. They call the service from the outside.