Annabella Hotel  

Very, very close to the train station. Also very close to the city center. Close to a supermarket. Very nice location, even though the street was closed for repairing.

The first guy that welcomed us wasn't friendly at all. Was mumbling and it looked like new guests were a burden for him. The other two people at the front desk were much friendlier. The sink of the bathroom was clogged and stayed clogged. No elevator to the rooms, so you have to carry some luggage.

Very nice staff.Cleanliness and comfort of rooms. Good location.

No parking place, no frig in room and breakfest to be included in room price.

The roof terrace gave an additional aspect to the hotel with spectacular views across the city. The location was particularly good for using public transport. The characterful lift cage amused us every time we used it, enjoying uits efficiency and speed.

The hotel is located just outside the main railway station so it was easy to find the place.The hotel is located on the third floor of the building The hotel staff was welcoming and the amibence was good

It was within walking distance to all the attractions.The room was clean and well decorated.

We had to park our car at a private car-park which was expensive.The only hotel staff we encountered was more like a supervisor at a boarding school than a hotel manager.He actually refused to give us the remote for the air-conditioner,came to our room with it,and asked us "how many degrees?" in order to operate the device.He also told us to close the door softly.Trying to decide whether this was a drama or a comedy,we found ourselves tiptoeing in our room.A very strange and weird experience.

Clean, very close to train station.

Not really a hotel in the usual sense. Rooms on the 4th floor of an office building with two entrances -- one to the Bijou "Hotel" run by the same owner and one clerk handling both. Wireless was not working.

The hotel is very well located, walking distance from most tourist attractions, the price is reasonable. My husband and I were travelling with my mother in law and we stayed in a triple room. The room was spacious, very clean. Although we were near a quite busy area of the city, we heard no noise and slept very well. If you are looking for no- frills travelling, I would recommend this place.

The hotel is located in the third floor of an old building. To go up, you need to take a very old lift or use the stairs. We had no problems with the staff in the hotel, but they are not very friendly. A few more smiles would have been welcome. Sometimes they can be quite bossy. One inconvenient is that you have no freedom to operate the air conditioning. The remote control stays at reception and you need to request them to turn it on or turn if off when needed. The problem is that if you feel cold in the middle of the night, you would need to get up, walk to reception, request them to come to your room (you are not allowed to take the remote control yourself!!!) and turn it off. But, if you are travelling no-frills, I see no reason why you should not stay in this hotel.

Very good location. Close to the downtown, train station, bus stations. But the street is relatevely quiet.

Floor under the beds was not clean. Some of the staff members could have been more friendly and polite.

The hotel is relatively close to the city center and there is parking nearby. The price isn't bad in comparison to other hotels in Florence. Rooms are large and seem to gave been recently renovated.

Wifi is only available for a fee. Seven euros for breakfast is a little steep.

We requested early check in and even got the confirmation but that didn't happen. So we left our luggage at some room which wasn't the luggage room n went on to Pisa. By the time we returned the room was ready for us,n good for us it was near the reception,made it more easy.. Room was perfect..

The hotel is very near to the Train Station, SITA bus terminal and supermarket. Clean and comfortable. We can store our luggage at the hotel after check out.

This Hotel is wonderful: my room was marvellous and very cozy. The service was excellent. Do not miss the roof terrace! You can enjoy a fantastic view from there.

Ottima posizione, stile e arredamento molto tipici!