눉Small rooms, (expected though), not really great value for money, just a bed, a tv and bathroom, for 450 euros for 2 nights off peak..... The stairs..... oh the stairs... If you can't climb serious stairs don't bother, there's no elevator and its 3rd floor straight up, heart attack territory for the unfit… Carrying luggage up and down was painful and no staff help was offered..... Remember the additional 3.50 euros a night per person tax needs to be paid in cash when you leave. It wasn't made clear to us that cash was required (not plastic) which meant a 20-minute walk to a cash point and back up the bloody stairs on leaving. The receptionist couldn't take my customer feedback that it would have been good to know we had to pay the tax in cash before leaving, which was disappointing. She just said it was stated everywhere, not helpful really, and for 450 euros, acknowledging my 'paying' customer feedback would have been nice but hey, this is Venice..... Breakfast was ok, the lady serving breakfast was happy which was a rare delight.... Generally service was stilted and had to be dragged out of staff….. The guy on night duty reception was weird to say the least..... Very odd character. Would I book again? No, would I recommend? No. Our stay was not worth the money, which is a real shame, as its an excellent central location. Needs a bit more effort around really.. Go somewhere else.
눇The central location on the Grand Canal