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Calle Della Malvasia 5492, Castello, 30122 Venice, Italy – Show map
Excellent location – rated 9.4/10! (score from 413 reviews)
Rated by guests after their stay at Aqua Palace.
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940 properties in Venice
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412 verified reviews
They speak your language!
Aqua Palace's staff speaks: Italian, French, Spanish, English
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Food & Drink
Bar, Breakfast in the Room
WiFi is available in all areas and is free of charge.
No parking available.
Car Rental, 24-Hour Front Desk, Currency Exchange, Babysitting/Child Services, Laundry, Ironing Service, Fax/Photocopying
Newspapers, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Soundproof Rooms, Heating, Hypoallergenic room available, All Spaces Non-Smoking (public and private), Air Conditioning, Designated Smoking Area
Italian, French, Spanish, English
12:30 PM - 12:00 AM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 3 years stays free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
There is no capacity for extra beds in the room.
The maximum number of cribs in a room is 1.
The maximum number of total guests in a room is 3.
Pets are not allowed.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 413 reviews
Value for money
Show reviews from:
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Really great location with excellent service.
What a beautiful view of a beautiful city. Venetian people going about life in Venice...!!.
No tea or coffee in the rooms being English we like a hot drink in the evening !!!!! You have to ask at receptionand it costs you €4 each!!!!!.
The architecture, design of room, and facilities in geberal. Breakfast is good, staff at breakfast were very polite and welcoming.
The location was difficult to find. I suggest the hotel provides the direction, eg take a water bus to stop at Rialto, DO NOT CROSS the bridge (we did it twice with big luggages pulled on the stairs, phew:()...
Location is very very convenient to St Marks Square as well as the Rialto Bridge and La Fenice Theatre Fabulous, professional and very helpful staff always willing to assist with queries and very knowledgable. Wonderful room, elegantly decorated, very high ceilings and plenty of space to move around the king size bed, desk, various stools and chaise lounge all accommodated in the room. Beautiful marble bathroom featuring huge double shower, dual vanity, plenty of towels and toiletries and great hot water pressure! Complimentary water in room on arrival, plus robes and slippers were most welcome. Very impressed with the size, comfort and quality as many Venetian hotels rooms are tiny, in bad need of update and not comfortable. Breakfast was also decent with good variety and fabulous, attentive staff. We will stay here again!!!
Lighting in bathroom could have been a little brighter for ease of makeup application, other than that, we couldn't fault our stay Aqua Palace!
This might be one of the best, if not the best, hotel I have ever stayed at. The front desk was so friendly and very responsive to emails as I had to add an extra day to the reservation and booking.com wouldn't let me make the change. Every time we entered or texted the hotel we always got a smile and a ciao. The location is very central and a quick walk to anywhere in the city. We ate at an awesome restaurant right around the corner. The breakfast was delicious and fresh with a very polite and attentive waitress. Overall it was the highlight of our week long trip across Italy and we wished we would have stayed there longer! Definitely worth a trip back just for the hotel.
Great central location Friendly, helpful staff Beautiful hotel, looks just like in the photos- rooms look even better!
Nothing! Would 100% recommended!
Staff were very helpful, hotel near all attractions but in a quiet area. Breakfast very good. room comfortable and clean.
Silly things don't work E.G WIFI & TV, the hotel is also very warm
Location and staff
Nice design ,nice crew.
bad isolation and very noisy,workers all around the room from early morning,mosquitos !
Friendly helpful staff & very central
Friendly, welcoming and attentive staff. Very well equipped room and bathroom Great breakfast Ideal location - couldn't be better in fact! Decent value for what you got Waterproof boots and umbrellas available to borrow were a great little extra service.
The staff has been very good, helpful (it was acqua alta) and smiling. Excellent breakfast. Our room, a junior suite, was very comfortable, deco excellent and styled and the bed super comfortable.
Breakfast was superb, timings are generous. Staff were great, room superb and location couldn't get much better.
Mosquitos in the room.
The location was good a little hard to find at first. Just make sure it's a low tide when you first arrive so the water taxi can drop you at the door.
The rooms where just average. Nice view but nothing special
This hotel is in a great spot which makes it easy to get to all areas of Venice, only 5 mins walk from the Rialto bridge and it's waterbus stop. The decor throughout is dark, lush and stylish, very venetian. our room had a good view over the adjacent canal and was spacious, with a safe, good sized wardrobe and massive bathroom (with a double sink!). The twin beds were comfy and we had air con to keep the room warm/cool. The breakfast is great, loads of choice in a buffet style and runs 7am - 1030am so you can have a lay in if you want. Also check out wasn't until 12 noon which means we weren't rushing on our last day.
there were no tea making facilities in the room which we enjoyed in our earlier Italian hotels, you can order hot drinks from room service or buy them out but both these are pricey. It's not self serve for hot drinks at breakfast either so generally only got the one.
Wonderful little hotel in a great quiet location, ideal for exploring San Marco and beyond. Very helpful staff, including Roberto who gets a special mention for not only answering hundreds of questions by email but also sorting some fantastic reservations for our anniversary. We would love to come back.
The Aqua Palace was centrally located between San Marco Square and Rialto. Great, helpful staff. Nicely appointed rooms. Excellent breakfast. Staff helpful is setting up transportation. Located on quiet canal.
Everything, this hotel is perfect a little pricey but very good quality. Meets US standards for hotel. Breakfast is the best.
The only thing the price was a bit high, but I will stay here again.
All of the staff we met were exceptional. Wonderful dining suggestions followed up with making us reservations. Always available to help with directions and setup tours. Remembered our 20th wedding anniversary with a bottle of Prosecco (I booked many months prior to our arrival yet they still remembered)
Could be difficult to locate if you didn't pay attention to landmarks.
The hotel is gorgeous and has a modern yet distinctly Venetian feel. The staff were very helpful and eager to assist with all matters. Location is perfect, 5 minutes from Sam Marco and 5 minutes from the Rialto Bridge. Would definitely stay there again.
A great location. The style of the hotel fitted perfectly in a visit to Venice. Everything was fine. The lady serving the breakfast did an absolutely great job.
The convenience of the location was outstanding and less than 2 mins from the Square. Staff always polite and helpful.
Location Staff Room
Location, style, breakfast, coffee,room, view, stuff, price
Pillow & cover ( bed accessors)
Hard to find