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Art Resort Galleria Umberto
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When would you like to stay at the Art Resort Galleria Umberto?
Top
Based on
75
reviews
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Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Eiji
Solo traveller
KAGOSHIMA,
Japan
October 5, 2009
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Location is very good and safe. This hotel is situated very near to the historical heritage such as Royal Palace. Airport bus and city bus R2 stations are next to the gate of this hotel. Room is very beautiful and clean. Its ceiling is painted with drawing, and the wall is covered with beautiful paintings. This hotel is exactly historical heritage and Art Gallery. Elevator system is very old and unconvienient. |
10 |
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Mohammad
Young couple
KUWAIT,
Kuwait
October 4, 2009
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hotel location is very good, room and bathroom was clean, the price was reasnable, the staff were helpfull the breakfast buffet was not good, the left is very very old, no shower curtin in the bathroom! |
6.5 |
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Lee
With friends
Homantin, Kowloon,
Hong Kong
August 25, 2009
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Wonderful experience, extremely friendly staffs, very close to sightseeing spots and shopping area. Room is big and clean, specially glad for the jacuzzi!Even under reinnovation during the stay but didnt feel any annoyment at all. First choice to stay when visiting Napoli again 3 thumbs up!!!! |
10 |
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Anonymous
Solo traveller
Japan
August 17, 2009
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Kindness and friendly staff. Breakfast is delicious, and has a lot of kinds of foods. No shower curtain |
9 |
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Martin
Solo traveller
London,
United Kingdom
June 22, 2009
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The staff were very friendly and attentive. The rooms very very large and comfortable. The breakfast was ok. |
7 |
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Maxim
Family with young children
Jurmala,
Latvia
May 29, 2009
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Beautifully decorated hotel, we felt ourselves as staying in a museum. We got a really spacious room with high painted ceilings and a small balcony. Comfortable huge bed, central location, safe (although non-free) parking nearby. Galleria is in fact under construction, but we didn't feel it, since windows faced the yard. Entering Galleria on arrival late night and taking the old style elevator was a bit scary, but when we got to the 4th floor and entered the hotel then all doubts about booking wrong hotel passed away. One remark though to hotel staff - our shower switch didn't work properly, i.e. needs to be fixed. |
9.5 |
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Eric
With friends
Piscataway,
United States of America
May 26, 2009
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I liked the central location to many of the attraction and the convenience to transportation. There was a funicular that traveled straight to the Metro stop about 40 meters from the exit and the bus to the airport was right outside the hotel. I did not like that the hotel was inside the Galleria Umberto shopping court (construction on-going right now) and the elevator doesn't always work (4th floor - very tall floors). |
10 |
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Anonymous
Solo traveller
Luxembourg
May 11, 2009
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50% of the rooms look out on the Galeria which while lovely is very very noisy. Bring good earplugs. |
7 |
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Anonymous
Family with older children
France
May 4, 2009
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Very friendly staff. The Galleria itself is being renovated. This did not bother us as it does not effect the hotel too much but at night, there are a few shady characters on the path to the hotel -- an effect probably enhanced by the renovation. |
9 |
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Deirdre
Young couple
Fort Lee,
United States of America
April 13, 2009
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Hotel was right in the heart of everything from shopping, to food and tranportation. Manager at reception knew who I was and greeted me by name the moment I arrived. The rooms were a good size and beautifully decorated. The staff was warm and courteous. They made great recommendations on where to eat & shop! I would suggest this hotel to friends and family. Would definately stay there again! |
10 |
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Annemarie
With friends
Berkel en Rodenrijs,
Netherlands
March 31, 2009
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This is really one of the most pleasant hotels we stayed in, spacious rooms, clean, extremely friendly staff, centrally located and quite quiet for a hotel in the city centre. Even the 10 cent elevator is fun and charming when you are aware of it in advance. Entrance is in the Galleria and not that hard to find as presented in the reviews. Although the hotel staff will do everything to present you with a nice breakfast (cappuccino's, freshly squeezed orange juice, boiled or scrammbled eggs, etc), the bread selection and freshness could be a bit more adjusted to non-Italian guests. Other than that, we would not be able to mention anything with room for improvement. |
9.5 |
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Randy
Young couple
Lewistown,
United States of America
March 27, 2009
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Nice furnature. During the day you are close to good shopping, but we would not go out at night. The bad neighborhood will keep you up all night not to mention the pipes banging in the wall all night. The shower also would not drain and would flood the bathroom floor and the bed was very hard. |
4.5 |
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Arne
Young couple
Stavanger,
Norway
February 10, 2009
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This hotel has a lot of character and its location is basically in the middle of everything. The best however is the hotel staff, they where just fantastic. The antique elevator should be avoided if you have claustrophobia. |
8 |
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Andrew
Mature couple
Kensington,
Australia
December 1, 2008
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Location was good The noise - it is probably the worst sound-proofed hotel we have stayed in. Difficult to sleep due to noise from outside & other rooms. No shower (bath only). When it rained there were loud gurglings from the plumbing, and unsavoury smells from the drains. Hotel lift is very small and slow. Galleria itself is being renovated & covered in scaffolding. |
5.5 |
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William
Mature couple
SanAntonio,
United States of America
October 30, 2008
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Location, friendliness of staff, cleanliness of room and overall comfort of the room |
9.5 |
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Anonymous
Solo traveller
Australia
October 21, 2008
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The room was large, beautiful, comfortable and quiet. The breakfast selection was excellent and the staff were friendly and efficient. The hotel is also very well situated for sight-seeing. |
9 |
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Anonymous
Mature couple
Germany
October 17, 2008
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Good location, spacious room, fine breakfast, friendly staff small bathroom, store hotel telephone number in your cellular phone in case you do not find the hotel entrance |
8 |
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Michael
Solo traveller
baarn,
Netherlands
October 31, 2009
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de inrichting met alle kunst die er hing en stond niets, alles prima |
10 |
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Anonymous
Young couple
Italy
October 28, 2009
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Centrale, ottima la posizione. La colazione è da migliorare |
6.5 |
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Isabel
Group
Barcelona,
Spain
October 16, 2009
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La amabilidad de los recepcionistas y su ubicación. La bañera tenía problemas de malos olores. El desayuno es poco variado. |
7 |
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Anonymous
Mature couple
France
October 7, 2009
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Le bain immédiat dans la ville de Naples. La proximité des lieux à visiter ou la facilité pour s'y rendre (taxis, bus,aliport, funiculaire au pied de l'hotel). La convivialité d'un petit hotel et la disponibilité du personnel pour donner les bonnes adresses de restaurants ! La galerie où est situé l'hotel favorise la présence de SDF la nuit qui sont parfois très bruyant!!! Douche bouchée et fonctionnant mal...dommage pour un 4 étoiles. |
8 |
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Gaetano
Solo traveller
TRAPANI,
Italy
October 3, 2009
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La posizione centrale La colazione: cornetti e brioche duri (forse del giorno prima?) scarsa varietà |
8 |
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Cristina
Young couple
Milano,
Italy
September 29, 2009
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Personale squisito e molto collaborativo; colazione non pienamente soddisfacente. |
10 |
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Anonymous
Young couple
France
September 28, 2009
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C'est un très bel hotel avec des décorations baroques qui se situe dans la gallerie. La chambre est très bien décorée. Bonne situation pour visiter Naple. Les personnels sont très sympa et le petit déj est correcte. |
8.5 |
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Silvia
Young couple
como,
Italy
August 31, 2009
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posizione strategica, e disponibilità del personale. |
9 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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