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Galleria Umberto I, 83, Plebiscito, 80132 Naples, Italy – Show map
Excellent location – rated 9.1/10! (score from 310 reviews)
Rated by guests after their stay at Hotel Art Resort Galleria Umberto.
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532 properties in Naples
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311 verified reviews
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Hotel Art Resort Galleria Umberto's staff speaks: Italian, French, Spanish, English, German
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Hiking, Cycling, Hot Tub
Food & Drink
Bar, Breakfast in the Room, Snack Bar
WiFi is available in the hotel rooms and is free of charge.
Private parking is available at a location nearby (reservation is not needed) and costs EUR 20 per day.
Room Service, Car Rental, Shuttle Service (surcharge), Airport Shuttle (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Tour Desk, Baggage Storage, ATM on site, Concierge Service, Private Check-in/Check-out, Shared Lounge/TV Area, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Suit Press, Daily Housekeeping, Meeting/Banquet Facilities, Fax/Photocopying, Souvenir/Gift Shop, VIP Room Facilities, Honeymoon Suite
Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Soundproof Rooms, Heating, Hypoallergenic room available, All Spaces Non-Smoking (public and private), Air Conditioning
Italian, French, Spanish, English, German
2:00 PM - 12:00 AM
7:00 AM - 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 6 years stay free of charge when using existing beds.
All children under 2 years stay free of charge in a crib.
All children from 6 to 12 year are charged EUR 20 per person per night for extra beds.
All older children or adults are charged EUR 40 per person per night for extra beds.
The maximum number of extra beds/cribs in a room is 2.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. No extra charges.
Cards accepted at this property
Hover over the cards for more info.
Based on 310 reviews
Value for money
Show reviews from:
In the heart of Naples, Grand Hotel Oriente offers spacious rooms with free Wi-Fi. The Basilica and museum of Santa Chiara are a 10-minute walk away.
Score from 277 reviews Excellent
B&B Suite Galleria Umberto is centrally located in Napoli and features a terrace with panoramic views of the Galleria Umberto I - Terrace. Free WiFi access is available.
Score from 74 reviews Very good
Located right on the seafront, the prestigious Grand Hotel Vesuvio overlooks the Gulf of Naples, the island of Capri and Mount Vesuvius. These views can be admired from its rooftop restaurant.
Score from 782 reviews Excellent
The Royal Continental is right on Naples' seafront promenade, in a quiet neighborhood. It features a stunning rooftop pool, with panoramic views out over the Bay of Naples and Castel dell'Ovo.
Score from 1922 reviews Very good
Access, expensive car park,
The staff were very helpful and welcoming. The rooms are well decorated and inviting, amazing view (if you request the room vith a gallery view).
Wifi was free but didn't work in our room for some reason. It did work in the breakfast room and the lounge though.
We were welcomed very warmly and from the very beginning we were treat excellently. - Our room was very nice, very very calm and spacious with a beautiful and cozy balcony.. Bathroom was also nice. -Breakfast was good. They even offer scrambled / fried eggs etc. This breakfast service is not normal for Italy.. -Location is amazing: the Galeria is really beautiful, but also the location is great.. just in the middle of the shopping & restaurant area.. -Staff was very very friendly and professional. - no parking, but close to the hotel is a parking garage.. When coming back to Napoli, we will stay again in this hotel, I would anytime recommend this hotel to my friends.
Our mattress could have been better..
Wonderful hotel, very well located, very clean and comfortable. especially if you like the old style furnishings this hotel is for you
don't rely on wifi you will find not so good connection.
We will choose this hotel also on our next visit to Napoli. Michal & Eli
Location, the breakfast stuff.
Strange system to pay for the elevator, you can not get your hotel on the 4th floor by the elevator not having a 10 cents coin. It was twice that the personnel had forgotten to provide coins so we had an additional sport being already very tired. Tired rooms and especially bathroom. Weak wifi.
Hotel is located in an amazing building, in an area with easy access to tourist sites & also to hop on/off bus tours. Staff were friendly and helpful.
Hotel is quite small, you must use intercom at locked gate in shopping mall for access in & out. Cafe/bar didnt appear to be open when returning in evening time. No safe provided in room.
Loved the glass roof and the lift to the hotel lobby, all very old but added to its charm. The staff were very helpful at all times, the art was tasteful and beautiful..
The breakfast could have been a little better, not always hot and ran out of items for two of our guests.
we drove,.... when we asked the front desk where should we park..... He laughed at us. It was very hard to find do to the construction being done on the building. Scaffolding everywhere, maybe when that's done things will be better. I would not recommend this place!!!
Location, location, location
breakfast is too simple too sweet.
The location is simply great and the hotel itself is very beautifully furnished. The paintings (reproductions and originals) are very good.
Breakfast was a bit below expectations, but still very good (fresh fruit juices would be great, one day we had one, the other not).
Location and very helpful staff
The staff were wonderful. Great location. Fantastic building. Spacious room. Coffee was superb.
Poor soundproofing between rooms meant that one could hear voices from normal conversations. Disappointing array of furniture & fittings & serious lack of storage. Did not offer 4 * facilities e,g, bar/restaurant. Breakfast buffet not 4 * standard & a bit hit and miss.
We were welcomed by Antonio, who showed us our giant room (marble floors & bath), and gave us great restaurant recommendations in the area. The hotel is very close to port Beverello, ferry point for Capri & Amalfi. The hotel is also along a great shopping street and a block from Piazza plebescito. Excellent location!
This hotel's location offers a unique experience which is enhanced by a very obliging and attentive staff.
Ideal Napoli location. Close to harbor, palace, old city, Ave. Toledo! Great view of the Galleria. Staff was exceptionally friendly and helpful.
Noise from Galleria at night can be a little disturbing.
Fabulous hotel in this amazing location. We had a lovely room with a balcony . The staff were all so friendly and helpful. I would definitely stay here again.
All was perfect.
location, ideal for visiting Naples, easy walking to most local area's. Lovely and peaceful, good size room( we had a superior room), which had classic design and art work, tall ceilings which were painted, and marble floors. Great choice for breakfast in the morning.
The only issue was around the bathroom, some of the finish was not 4 star, and the shower lacked power and consistently hot.( the evening before, the shower was luck warm at it's best, but in them morning was hot.
Place in arcade was interesting, staff helpful and polite, spoke good English. Breakfast very good, view over arcade fascinating. Bed linen crisp cotton. Towels good.
We had the disabled room which was not workable for a disabled person. I am presuming this as I able bodied. Shower dribbled, high step into it, shower door blocked to open fully as too near sink. No safety handle once in. Door stiff.
The hotel had a good atmosphere and helpful, friendly staff, particularly Antonio, Francesco, Ambi and Vanna. Ideally situated for city, metro station, ferry terminus, restaurants and major places of interest.
Room 103 - poor outlook from balcony, decor dark and dingy and shower unit well below standard - avoid! Other rooms excellent.
The room was located near the ferry port and was a nice size. The breakfast was delicious.
I can't think of anything I did not like.
Hotel room was nice had nice furniture
was central but was very difficult to get to as taxis can't drive very close as it is in the Gallery. Booking.com stated the room was sound proof this was not the case could here everything going on outside the room. Breakfast was very poor one morning they told us at 7:30am they had run out of eggs. Hardly any food on our last stay. Staff didn't want us to use the toaster as they wanted to turn it off at 7:30am.. wouldn't stay there again but naples itself was a terrible place to visit.
Staff spoke very good English, understood our needs and advised us in an intelligent and informed way.
Bathroom tiles had brown marks in the grouting and limescale around the tap. NO HOT WATER FOR A SHOWER AFTER DINNER AND NO HOT WATER FOR US BEFORE BREAKFAST.
Location, decor and room
Excellent location! my room was with view on the gallery - very comfortable and clean. breakfast on the gallery balcony was very nice. Highly recommend to everyone
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