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Via Maragliano 101, Porta al Prato, 50144 Florence, Italy – Show map
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Hotel Astor's staff speaks: Italian
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Food & Drink
WiFi is available in all areas and is free of charge.
Free private parking is available on site (reservation is not needed).
Public parking is available at a location nearby (reservation is not possible) and costs EUR 1 per hour.
Private parking is available at a location nearby (reservation is not needed) and costs EUR 10 per day.
24-Hour Front Desk, Express Check-in/Check-out, Tour Desk, Baggage Storage, Fax/Photocopying
Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Soundproof Rooms, All Spaces Non-Smoking (public and private), Air Conditioning
2:00 PM - 12:00 AM
10:00 AM - 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 3 years stays free of charge when using existing beds.
One child from 3 to 12 years stays free of charge in an extra bed.
One child under 3 years stays free of charge in a crib.
The maximum number of extra beds in a room is 1.
The maximum number of cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Pets are allowed. No extra charges.
Cards accepted at this property
Hover over the cards for more info.
Based on 610 reviews
Value for money
Show reviews from:
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Score from 816 reviews Good
In north Florence, Hotel Alex is a 10-minute tram or bus ride from the historic center. It features bright and colorful rooms with free Wi-Fi and a restaurant with porch for outdoor dining.
Score from 586 reviews Good
Nice location, nice breakfast. Nice location, just 15 min by bus to the centre.
Poor wi fo. Need renovation. Not good smell in the room.
Very friendly staff. The hotel is old and that is what you see. Nevertheless it was a good stay compared the price. Breakfast was okè. The bed was comfortable. I would go there again and definitly will recommend this hotel to my friends and family.
Everything s perfect. We had a good time in here. The free parking just wonderful for Florence.
Staff extremely helpful. Easy walk to local mall and Florence centre. Large room. Real coffee at breakfast.
No locks on public toilet. Take your life in you own hands whe you are caught short.
It was OK in everything.
The receptinist gave us one wrong direction.
-Bus stop nearby, easy access to city centre -Good coffee
-The bed was extremely uncomfortable, we could actually see a hole forming on the mattress. -The room, corridors and the lift smell bad. Not sure if it smelt of dead rats or mould, but it wasn't nice. -Guy in reception was unfriendly.
Leonardo and all the other staff were friendly and eager to help. The room was a good size and everything worked. The breakfast was good. The on site parking was the best feature of this hotel.
The hotel had long past its glory days and looked the worse for wear. Maintenance was of a standard that would make a 1st year apprentice hang his head in shame. There were large areas of mould visible on most walls. The ceiling cornices were breaking away from the ceiling. There was a very unpleasant smell wafting from the basement. The bed mattress had a permanent sag in it and should have been replaced 2 years ago. The shower, like all showers in Italy was so small.
Location is great, you can go florence center by bus in approx. 15 minutes. Helpful and good reception
Poor breakfast and they don't have a kitchen, therefore they only clean the mugs and plates at the bar sink. There is an angry lady serving coffee and tea not very friendly and kind. not clean for a 3-star hotel
Friendly Staff! Free/Secure Parking. Bus Stop that takes you into the center was steps away from the hotel.
The place seemed to be infested with vicious mosquitos! I got bitten literally 10 times in 10 minutes! We could not open the window for fresh air due to all the mossquitos. Super Small bathroom with only a thin curtain to keep water in. Water flooded the floor! Not a lot of lighting in the room.
Astor had everything you need for a nights stay. Friendly staff Easy to find Breakfast included
Freezing room (31st oct- 1stnov) no heating, 3 blankets. Still cold. Breakfast was very gluten heavy/ doughy - someone with an intolerance would be in big trouble! Wifi didn't work in the room Cleaner came in while we were changing - awkward.
We met the owners the next day and they were very helpful in printing vouchers. Their English was good.
there was a language barrier on the first night we arrived. The receptionist didn't ask if we had a reservation and was adamant that he didn't have any rooms. After that we were ok.
Helpful, friendly staff. Good Wifi, very hot water in shower, close to supermarket
Lousy breakfast (cheap cakes, cheese, ham, no warm dishes), broken panels of shower cabin caused water to leak out
hotel is very close to bus route good reception good bathroom, bed and great coffee in breakfast
ventiliation - felt the air in the room lacked freshness
Close to the bus station. Free parking! Very helpful reception staff
The building needs a big renovation. The bathroom was not so clean.
Leonardo was very helpful Nice breakfast Fairly good bus access to downtown Convenient parking
Terrible Wi-Fi connection Rooms need to be updated Walls were dirty and needed paint
The location was good for the airport. The staff at the front desk was very helpful. The cost for me was reasonable inasmuch as I was getting two separate rooms.
parking was limited
convenient location , good value
bad shower room, the curtain s not properly fit the shower stall , the water is all over the bathroom floor after shower.
The balcony (after I changed rooms); the lady who makes morning coffee, the gentleman at the front desk.
Miserable location (didn't feel entirely safe); miserable cleaning staff (had to ask to have my bed linens changed, had to ask to have furniture dusted, floor was never vacuumed, drinking water was rarely provided because I was at end of hall). Breakfast consisted of hi-cal sweets, no fruit, no plain croissants, only cornflakes for cereal, plain yogurt only except last 2 days of my 14-day stay.
Clean and tidy, very organised and especially the receptionist and welcome was good. Made us all feel really comfortable and felt home away from home' thank you
Friendly staff, working hard on making your stay more comfortable than hotel itself makes it, great coffe at breakfasts.
Overall facility and interior of hotel is old, poor and urgently needs refreshing and decent cleaning. No idea where from 3 stars for this hotel came from. We got room on ground floor, with windows straight onto rushed and noisy street.
Mister in the reception gives all the information to go to City Center, using a poor english, but polite.
Everything was dirty. Hold building and a room didn't receive any cleanning works since the building works because there were waste from the reconstruction. Walls with dirty marks and toillete needed to be cleanned! WIFI didn't work.
Safe parking, hotel on the bus route to centre, helpful staff, good value for money
noisy street, showers a little small with shower curtains
Staff were excellent and very helpfull. Not far from the bus, which at the time was 2euros! Pizza restaurant round the corner was cheap and nice.
Generally run down. Ants in bathroom. Not very clean. Bathroom floods with shower.
helpful service private parking in price
dirty room broken bed not working TV low level of food bathroom
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