Best Western Hotel Astrid  

Everything! All staff friendly and helpful. Hotel very clean and well maintained. Initial greeting on arrival was very friendly and lots of guidance given regarding places to visit and how to use public transport, Maps provided too. Good selection of foods for continental breakfast, all well prepared and presented. Great views from breakfast room.

The reception staff were very helpful and able to communicate well in English. The buffet breakfast was excellent with an nice view from the terrace. Free coffee and biscuits at any time from the breakfast terrace and free water (replaced daily) in the room mini-bar.

the hotel is close to the city center (3 tram stations). the staff was very kind and helpful and the room was cleaned every day. breakfast is ok, but same thing every single day. some fruits and good bread are missing though...

the hotel looks rather as a 2star than a 3 stars. the room was too small for its price (with the french bed), there is just a few space left between bed and the walls. the bathroom was clean but needs renovation...

Had two normal laptops on the fifth floor with internet which anyone could go on at any time to use for free, to look for photos or internet or whichever. There was always one laptop free at least! Also free wi-fi for everyone with one connection point on every floor, so very good coverage. Staff were great and friendly and most of them knew us even though it was a reasonably big hotel. Beautiful view from the fifth floor breakfast room of the top of St Peter's Basilica, the Tiber river, and quite a lot of the rest of room. Which is small and cosy and has great free breakfast for all guests! There was yoghurt, fresh fruit, jams, spreads, four sorts of beautiful croissants (plain, chocolate, apricot, cream), three types of cakes, brown and white bread, tea and coffee, juice, etc. Tea and coffee making facilities in the room but also on the fifth floor was a hot water and coffee always there and hot for when you came back from a long day, free of charge which you could get yourself at any time of the day! You could also sit in the breakfast room any time of the day if you wanted to sit anywhere else or have a little bit to eat with a table. Great room, clean and modern. Bigger than expected. Overall a very enjoyable experience, if I go to Rome again I will definitely have this hotel.

A little bit too far away from the centre of Rome - had to take a metro and tram and walk a little from the central train station before we got to the hotel, which wasn't a good experience as it was snowing badly the whole day and we had our heavy suitcases. Shower in bathroom was angled so that almost as much water went on the ground than in the bath itself; had to angle ourselves very carefully so this didn't happen!

I found the hotel staff very friendly and more than helpful. The room was very clean and comfortable with excellent facilities. I wouldn't hesitate to advise a stay at the Best Western Astrid and hope to return myself.

hotel is closed to the city center, just 4 tram stations from P. d. Popolo (metro) very pleasant, willing and helpful English speaking staff small but comfortable rooms, clean bathrooms nice breakfast room with city view, staff is ready to prepare you very good capuccino water in minibar free every day

hotel is situated near the busy street and the rooms with street windows are a little bit noisy

The location was good, easy to get to public transportation. Breakfast was lovely, too, with a view!

The bed was a bit too stiff, and there was not a lot of soundproofing of the rooms. I could hear our neighbors going to the bathroom, specific words, people in the hallway, etc.

Staff kindness; cleanness; Silence.

There is nothing to really dislike about the Astrid. The room was smallish but we were told it would be, The bathroom was good and everything worked. The room was serviced well. Breakfast was really excellent. No dinner was available but there are plenty of good restaurants close-by. Staff were very helpful and friendly. Location was okay although we are quite keen walkers it is a fair distance to visit the main sites on foot. However the public tramway pick-up was close-by and cheap. The wi-fi worked well and I was able to check-in for our flight from my mobile using it. Quite expensive but it is in a major city and we went at a busy time. I wouldn't bother looking for another hotel if we visit Rome again. The Astrid would be fine.

Dinner not available although we thought it would be.

Close to the city centre, pleasant staff, quite big rooms.

This hotel needs updating. Rooms were clean, but deco is not great.

The hotel was not new but it was good,not far from piatsa del popolo because there was tram near by hotel.The staff was kind and helpful any time we want something,breakfast was good and the room was small but good for our needs.They clean our room every day.

The bath was clean and have all the things that sould,but the towels had some strange smell all the days.The price should be better.

Friendliness of staff and cleanliness of rooms.

No iron in room, hairdryer not very good.

Great breakfast, great and helpful staff, good with english. Room was very good