Hotel Azzi

Нам дали самый ужасный номер (мы смогли в этом убедиться через другие открытые двери). Конечно это была наша ошибка, что при заселении мы промолчали. Плюс только один - дешево! Ужасные завтраки, которые не хотелось есть! надеюсь, что с номером нам просто не повезло, другие были приличнее! В номере - муравьи! Но зато есть кондиционер)))

They got free internet, and the location is really good.

The hotel is really old, the walls are so dirty, and the furniture it´s very old. The window didn´t close. The last day we had to have breakfast early (7:30) because we had to catch the train and they didn´t give us breakfast. We paid 115€ for 2 nights!!!!

the staff was helpful. convenient location for travellers by train

breakfirst need to be improved. at least a boiled egg must be included. bit noisy the road adjacent to hotel and get disturbed in early mornings. wi-fi available only at the restaurant.

Friendly staff. Location ok.

View from the room; quite dark. Dependance actually means an other hotel with a whole diffente kind of ambiance, which is a shame since the ambiance of Azzi is nice.

The hotel is not reliable. We booked 3 double rooms (annexe) which is supposed to be on the 2nd floor of the same building. When we arrived, we were told that one of the rooms is not available because other guest has extended her stay for 1 night. The hotel staff offered us a replacement for the room in other hotel and said they'll pay for the taxi to get to the hotel. We refused because we as family want to stay close together. We're then given 2 rooms in the appartment building opposite the hotel, and 1 room in the hotel itself. The entrance to the appartment is dark and horrible. Eventhough, we're moved back to the hotel on the 2nd night. The experience staying in appartment building has ruined our stay. Bed is very uncomfortable

The staff was great, and they spoke English very well. The hotel had free WiFi - I'm not sure if it was Azzi's, but I was able to pick it up anyway! The bathroom was clean. The breakfast was good. It was in a great location, too...close to the train station and close to all of the great things to do.

No elevator - and we were on the 2nd floor - which is the 3rd floor in Europe! Bad reception on the TV.

Most of the staff were really friendly and helpful. It was a great location too.

The lady that did breakfast let them down a lot. There wasn't much to keep topped up but on 2 occasions we had to ask for milk (as the jug was almost empty) which seemed to meet with a scowl from her and she even said to my wife "you'll have to wait!".

Location and value for money.

Bathrooms were small and there was no shower curtain, just a hose in the wall. When you showered, everything was soaked!

The location is quite close to the city centre and the train station, very convenient. Room is spacious.

This hotel is very charming and right in the heart of Florence making it easy to find and central to restaurants, shopping and sights.

The shower...no pressure.

Basically, it's good in location, rate, helpful staff, comfortable environment.

I stayed there for two nights. For some unknown reason, they forgot to make the wake-up call as what I claimed.

I was very pleased with the greeting from the front desk when we arrived. They were always polite and helpful throughout our stay. Most of all, I loved our room. It was big, bright with windows looking out onto a court-yard.

Breakfast is good. Near train station.

No lift, need to carry luggage up the stairs.