Luna Hotel Baglioni  

Location

When we arrived they had had a water leak and it affected the room availability. We did not have our 2 rooms so they wanted to put all three of us in the penthouse room. The woman that we were traveling with did not want to room with my wife and I so they offered her a room up the street that was not near the caliber of room that we reserved. This was only for one of the 2 nights we reserved. They moved us into the rooms that we reserved the next night. It made the experience uncomfortable. They were very nice about it and treated us to dinner with wine the first night. I know that accidents happen and I do understand their situation but it put us in a very stressfull situation and took most of our time on our first day in venice.

Delux grand luxury spoilt over the top!! Wonderful

Unobtrusive service, luxurious surroundings and comfort. Proximity to attractions and facilities

They organiized water taxi charged 65euro it left us miles from car park. Don't take water taxi to parking it's a rip off.

During staying in the hotel Luna Hotel Baglioni most of all we liked location of this hotel and services.

everything was great

Excellent location (30 seconds walk from St Marks) and very helpful staff. As we were away for a special Birthday the hotel had provided us with a bottle of prosecco in our room on arrival which was a very nice touch. Room was clean and nicely decorated, excellent bathroom.

Don't stay in room 310 - right next to chamber maids cupboard which meant constant banging of the door all day and night. Our room was also very warm - even in December and we were informed that the hotel air con is off for winter. We found the bar area poor with no real atmosphere. Some of the most expensive food and drink we came accross in Venice was in the hotel (and we ate in Florians, Harry's Bar and also the Danielli Hotel - so not inexpensive places!!) Expect to pay at least 13 euro for a glass of wine, 25 euro for a glass of champagne and 40 euro for continental breakfast at this hotel. We had a drink in the bar each night (4) and breakfast x 2 plus a few bottles of water which bumped our bill up by 470 euro upon checking out.

Location only. All the rest is not of a five star Hotel.

Small uncomfortable rooms, even suites. Mistakes at the check-out (wanted to charge 120 eur additional) Dirty walls (some liquid dirt spots in the rooms) Badly smelling Bathroom very! Poor breakfast that costs 40 eur! Per person etc. etc. etc. Certainly, not a 5-star hotel...

Fantastic hotel only 5 mins from St mark's Square. Made to feel very welcome by all the staff and we were upgraded to a suite with Lagoon view.

This 5 star hotel lived up to and exceeded it's rating. It oozed class. It is not cheap but it is worth the cost. The staff were both friendly and super efficient. We ate in the hotel restaurant once during our two night stay and the food and service was excellent. I cannot imagine how it could be improved.

Localização espetacular. Serviço de primeira qualidade, onde todos estão sempre preocupados em agradar o hospede. Luxuoso.

Son emplacement

-La vue sur les toits ... Pour le prix de la chambre on aurait souhaite mieux - mauvais accueil du personnel - pas adapte aux enfants

Su lujo discreto. No hay ostentación y si autentico lujo. Todos son discretos como quien sabe lo que tiene entre manos. Un 10.