Hotel Barchetta Excelsior

The staff were incredible helpful and attentive. Thrilled with the bacon and eggs at breakfast!

The location of the hotel is very close to the important areas of Como.

The staff were exceptionally helpful, nothing was too much trouble. Great central location within walking distance to Como's premier destinations

The close proxiity to the shops, restaurants and marina. Very central location.

We very much enjoyed our junior suite on the sixth floor. It was spacious and the closet was nice being a walk in with a full length mirror. The view was fantastic. Being in bed and having the panoramic view to wake up to was wonderful. The front desk,Elisa was most helpful and friendly.

Good location, good facilities, very helpful staff.

The Staff were great, the hotel was immaculate and the whole experience was simply wonderful.

The rooms are not sound proof, could hear every little detail from our neighbours. We were woken each morning rather early by our neighbours.

the location of yhe hotel was good.

the brerakfest wasnt so good.

Location is great, although the wind can blow freely from the lake, and for the rooms with a lake view (we had one), the wind can get pretty loud at night (but I guess that's the price you pay for a lake view...)

Breakfast was rather poor, and they run out of stuff on Sunday.. The rooms are clean, but would need a bit of renovation - we couldn't close our balcony door properly and couldn't change the room as the hotel was fully-booked. We paid EUR 250 per night for this hotel, which is far from being a bargain.

Staffs been friendly and polite. Good location. View from Balcony nice. Breakfast reaonably satisfactory.

The entire hotel need quite a bit of made up to keep as 4 stars ranking. There's in general a lack of character, i.e. lobby areas as a 4 stars hotel in a resort area. We stayed at room with Balcony on 2nd floor and the street lamp (really bright one) for the square just in front and probably similar level of our room which completely spoiled any atmosphere to try relax at the balcony in the evening. During our stay, as its a long weekend for Swizterland, there also open musical events at the square during our stay which last until 11 or 1130m in the evening which really untolerable but guess there's very little the hotel can do about this.

The lake villages

Noise

Location was great - balcony view was wonderful. The booking does state that the superior room will have balcony - if available. We were allocated a room on the first floor without a balcony although fortunately we had written to the hotel directly to confirm that we would have a balcony. They changed our room when we mentioned this but not sure they would have without the email - May be worth contacting them to make sure you have a balcony - it is well worth it.