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Hotel Barchetta Excelsior
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When would you like to stay at the Hotel Barchetta Excelsior?
Top
Based on
236
reviews
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Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Basim
With friends
Manama,
Bahrain
November 7, 2009
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It was very convenient to be located right beside the lake and across the road to the boat fiery the rooms are not sound proof. we can hear every thing happening in the room next to us |
7.5 |
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Asli
Solo traveller
Adana,
Turkey
November 5, 2009
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The location of the hotel is very close to the important areas of Como. |
9.5 |
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Toni
Solo traveller
TIRANA,
Albania
October 24, 2009
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Every thing it was find, also and the price it was good. |
10 |
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Jane
Mature couple
Sunnybank,
Australia
October 23, 2009
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The staff were exceptionally helpful, nothing was too much trouble. Great central location within walking distance to Como's premier destinations |
8.5 |
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Valloton
Solo traveller
Cartigny,
Switzerland
October 22, 2009
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very good reception service, good breakfast, good and quite room. For me everything was perfect. Room 323 |
10 |
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Shane
Mature couple
Ashbury, NSW,
Australia
October 19, 2009
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The close proxiity to the shops, restaurants and marina. Very central location. |
10 |
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Anonymous
Young couple
United Kingdom
October 19, 2009
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a bit over priced |
6.5 |
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Salvatore
Mature couple
phoenix,
United States of America
October 17, 2009
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We very much enjoyed our junior suite on the sixth floor. It was spacious and the closet was nice being a walk in with a full length mirror. The view was fantastic. Being in bed and having the panoramic view to wake up to was wonderful. The front desk,Elisa was most helpful and friendly. |
10 |
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Keith
Mature couple
Leighton Buzzard,
United Kingdom
October 4, 2009
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Staff friendly Good location Road noisy. Not a 4 star hotel in terms of fittings and fixtures no tea anc coffee making facilities Very expensive. |
6 |
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Gerard
Mature couple
Maidenhead,
United Kingdom
October 4, 2009
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Good location, good facilities, very helpful staff. |
8 |
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Thomas
With friends
Bangkok,
Thailand
September 22, 2009
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The location was excellent with walking distance to seas side, shopping and sight seeing. Great offer on the breakfast buffet. The hotel needs a face lift. The hotel entrance and lobby has seen no change for many years and is missing the expected charm. |
6 |
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Gaye
Mature couple
Croespenmaen,
United Kingdom
September 21, 2009
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The Staff were great, the hotel was immaculate and the whole experience was simply wonderful. The rooms are not sound proof, could hear every little detail from our neighbours. We were woken each morning rather early by our neighbours. |
10 |
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David
With friends
Chester,
United Kingdom
September 14, 2009
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Reception staff were very helpful. Suggestions for restaurants,timetables for ferries and trains, nothing was any trouble.The lake view and the central location for trains and boat trips. Some areas looked tired. The noise from the roadworks immediately in front of the hotel and the terrible 'music 'coming from the exhibition tent in the square below after midnight.Should not have really charged for an upgrade, but rather paid us to take the rooms.A young woman serving in the bar was so unrepresentative of the rest of the staff. She was churlish and needs a course on customer care. |
6 |
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Eyal
With friends
TEL AVIV,
Israel
September 9, 2009
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the location of yhe hotel was good. the brerakfest wasnt so good. |
7 |
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John
Young couple
Paris,
France
September 9, 2009
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I was really disappointed, certainly not a 4 star hotel. It is in need of a dramatic makeover. For your credibility it should be deleted from your portfolio. 200 euros a night is incredible bad value. |
4 |
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Anonymous
Young couple
Switzerland
September 9, 2009
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Location is great, although the wind can blow freely from the lake, and for the rooms with a lake view (we had one), the wind can get pretty loud at night (but I guess that's the price you pay for a lake view...) Breakfast was rather poor, and they run out of stuff on Sunday.. The rooms are clean, but would need a bit of renovation - we couldn't close our balcony door properly and couldn't change the room as the hotel was fully-booked. We paid EUR 250 per night for this hotel, which is far from being a bargain. |
6 |
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Abdulrahman
Solo traveller
SAFAT,
Kuwait
August 26, 2009
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yes i ve stayed only one night then when i want to make chick out bec. it is law class hotel,they ask the manger and he sayed that i should pay all the nights and i payed it.....i m soo sad,the photo same th but if u go there u will find anther thing. |
2.5 |
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Dennis
Family with young children
Hong Kong,
Hong Kong
August 25, 2009
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Staffs been friendly and polite. Good location. View from Balcony nice. Breakfast reaonably satisfactory. The entire hotel need quite a bit of made up to keep as 4 stars ranking. There's in general a lack of character, i.e. lobby areas as a 4 stars hotel in a resort area. We stayed at room with Balcony on 2nd floor and the street lamp (really bright one) for the square just in front and probably similar level of our room which completely spoiled any atmosphere to try relax at the balcony in the evening. During our stay, as its a long weekend for Swizterland, there also open musical events at the square during our stay which last until 11 or 1130m in the evening which really untolerable but guess there's very little the hotel can do about this. |
6.5 |
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Richard
Solo traveller
Rochester,
United States of America
August 18, 2009
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Hotel has an excelent lake view and a very nice breakfast buffet. Room was nicely decorated and I did like the 5th floor balcony with the opportunity to watch people in the plaza and activity on the lake. The hotel is very difficult to reach by car, due to the many VERY narrow one-way streets. The parking facilities are quite far away, so I would only recommend this hotel for people traveling by tour bus or taxi. |
7.5 |
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Muhannad
Mature couple
AbuDhabi,
United Arab Emirates
August 17, 2009
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The lake villages Noise |
8 |
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Fawzi
Young couple
gatineau,
Canada
August 16, 2009
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The Terrace view. Excellent customer service mindset. |
10 |
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Anonymous
Young couple
United Kingdom
August 15, 2009
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Location was great - balcony view was wonderful. The booking does state that the superior room will have balcony - if available. We were allocated a room on the first floor without a balcony although fortunately we had written to the hotel directly to confirm that we would have a balcony. They changed our room when we mentioned this but not sure they would have without the email - May be worth contacting them to make sure you have a balcony - it is well worth it. |
9.5 |
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Brenda
Mature couple
Galway,
Ireland
August 12, 2009
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The staff.....so helpful at the desk regarding knowledge of the city and helped with train times and taxis....very kind and helpful |
8.5 |
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David
Mature couple
Milnerton,
South Africa
August 11, 2009
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On arrival they offered a €20/day upgrade from city view to lakefront view of Lake Comowhich was lovely The restaurant food was awful, overpriced and served with ill-grace! |
8 |
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Stephen
Family with older children
Wickwar,
United Kingdom
August 10, 2009
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Location for a short stay was perfect, overloking lake como, central to shops and sights |
8 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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