Hotel Barchetta Excelsior    

Ótimo hotel, com uma linda vista para o lago, pedí um quarto num andar alto e fui atendida, o quarto é bem confortável, amplo, claro, muito limpo, os funcionários muito agradáveis, a localização não poderia ser melhor, fica no centro da cidade, perto de tudo. O café da manhã é ótimo, bem sortido. Adorei!

Ter que pagar por fora da diária pra usar a internet.

Localização. O staff não pode ser melhor. Recomendo

Travesseiro duro

A localização e perfeita, em frente ao lago, e ao Porto de onde saēm os tours. O quarto confortável, café da manhá excelente! Boa equipe, atenciosa e prestativa!

Fez um frio anormal para a época quando eu fui e não havia aquecimento no quarto e os cobertores eram de péssima qualidade! Parecia lixa. Não dormi com tanto frio.

A localização é excelente...

Excelente hotel, muito bem localizado e confortavel, excelente cafe-da-manha, as margens do Lago de Como , no centro-ville de Como, onde podemos aproveitar o Lago, conhecendo as cidades ao redor atraves dos Barcos "BARTELO" que saem diariamente em frente ao nosso hotel

niente

Limpeza e serviço de quarto e localização.

A recepção é extremamente fria.

Café da Manhã (breakfast).

Carpete e Roupa de Cama (bedclothes) velhos com aspecto de sujos. Quartos com cheiro forte e desagradavel.

A vista é deslumbrante e a equipe é muito gentil e eficiente. Apesar de ser um hotel antigo, os quartos são muito bons.

A localização do hotel é muito boa, muito próximo ao lago e ao local onde saem os passeiros de barco. Quartos bons, espaçosos e muito limpos.

De uma maneira geral gostei de tudo

óTima localização para desfrutar a cidade, especialmente o Lago com viagem à Belaggio e para compras no centro antigo da cidade que fica apenas a uma quadra do hotel. O apartamento com vista para o lago é fantástico e espaçoso. Excelente!!!!

Gostamos da localização.

Hotel Super bem localizado, bela vista para o lago e em frente ao terminal dos barcos e bem no centro antigo da cidade. No geral recomendo!

O Hotel carece de charme e nosso quarto tinha cheiro de cigarro.

Gostei do hotel, do rapaz da recepção, muito educado, gostei do quarto, do café da manhã.

Hotel Barchetta Excelsior was a beautiful hotel situated in the most perfect position for EVERYTHING!! The lake view was just so special. Breakfast was great and had absolutely all you need to start your day - particularly when on holidays! The shopping precinct was at your back door as were great little cafes and restaurants. My husband adore Lake Como and everything is has to offer. The hotel made it very special.

Nothing to complain about at all.

The location was ideal. We had a great view from our balcony on the 5th floor. The staff were very friendly and extremely helpful.

There wasn't a kettle in the room which I think was a real shame, it would be nice to have been able to make a cup of tea when we got in after a day sight seeing or in the morning without needing to go to breakfast.

Room overlooking the lake. A choice of restaurants close by, unable to comment on the hotel restaurant as we didn't eat there. Designer shopping in the surrounding streets.

No eco friendly gestures offered ie reuse towels etc. Even the shower curtain (shower over the bath) was changed.

Location was excellent. We had wonderful views of the lake from our room (which were worth the not so positive things we had already read about). Staff was friendly and willing to help and breakfast was very good. Overall we were glad we chose the location&views on top of the negative, but there are definitely things that could be improved. Also we brought a small dog without notice and they were very nice about it.

Walls between rooms are practically inexistent. During the day you don´t notice but at night I could hear my neighbor snoring as if it was my partner next to me...Mornings were also noisy as people woke up, etc. Bed is also not very comfortable; hard. I managed to sleep because I sleep everywhere but my boyfriend didn´t get a good rest on the whole journey. Furniture and room decoration is old and could be renew but we were aware so we didn´t really care much and focused in other things. Parking is a little far so leave the suitcases&everything in the hotel first and then look for the parking.

We travel widely and the staff here were absolutely outstanding, pleasant, helpful, couldn't do enough for us especially Valentina and Luca. Views are excellent.

No tea making facilities and paying for Wi-Fi.

Room with balcony in order to appreciate the lake

Driving and parking difficult. I think I would take the train if I go back

Great room with suite upgrade thanks to a helpful staff that knew how to take care of their customers. This was our 5th hotel on a one month, 8 hotel vacation encompassing Zurich, Como, Milan, Venice, Interlaken(Beatenberg), Bern, Lausanne, Chaminey, Cern and then back to Zurich. Como itself was great. The train to the top of the mountain was breathtaking and we lucked out in a rainy time to get some good weather.

Great location and easy access to the Lake Como boats. The new glass doors and windows blocked all the noise from the street.

The street noise was blocked, but the noise from other rooms was not. We could hear everytjhing the person in the next room was doing. It sounded as though he was in our room. Also they need a few more towel holders.

The location was great. The breakfasts were full of choices and quite tasty.

For the price we paid we should not have had to pay for internet. One staff person at the desk was a little testy when I did not understand the internet usage. Bathroom was dark.

Location with lake view,clean.

far from station.The stuff is not so uesful.

Nothing. The hotel is renovated very bad. The staff are rude and unpleasant .

It was very hot inside the room in April. Difficult to sleep. The staff recommended to open the window but it was very noisy outside because it's the centre of the city. The bed and pillow were uncomfortable and very tough. The breakfast was terrible: burnt scramble eggs, poor choice of food, disgusting coffee.