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Hotel Barchetta Excelsior
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236
条评语
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住客评语
评语是按照语言和日期顺序排列的，每页最多显示的评语数量为 25 条评语
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Jennifer
独行客
Bologna,
意大利
2009 十一月 30
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The staff were incredible helpful and attentive. Thrilled with the bacon and eggs at breakfast! |
8.5 |
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Basim
与朋友同游
Manama,
巴林
2009 十一月 7
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It was very convenient to be located right beside the lake and across the road to the boat fiery the rooms are not sound proof. we can hear every thing happening in the room next to us |
7.5 |
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Asli
独行客
Adana,
土耳其
2009 十一月 5
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The location of the hotel is very close to the important areas of Como. |
9.5 |
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Toni
独行客
TIRANA,
阿尔巴尼亚
2009 十月 24
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Every thing it was find, also and the price it was good. |
10 |
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Jane
成熟的情侣
Sunnybank,
澳大利亚
2009 十月 23
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The staff were exceptionally helpful, nothing was too much trouble. Great central location within walking distance to Como's premier destinations |
8.5 |
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Valloton
独行客
Cartigny,
瑞士
2009 十月 22
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very good reception service, good breakfast, good and quite room. For me everything was perfect. Room 323 |
10 |
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Shane
成熟的情侣
Ashbury, NSW,
澳大利亚
2009 十月 19
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The close proxiity to the shops, restaurants and marina. Very central location. |
10 |
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匿名
年轻的夫妇
英国
2009 十月 19
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a bit over priced |
6.5 |
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Salvatore
成熟的情侣
phoenix,
美国
2009 十月 17
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We very much enjoyed our junior suite on the sixth floor. It was spacious and the closet was nice being a walk in with a full length mirror. The view was fantastic. Being in bed and having the panoramic view to wake up to was wonderful. The front desk,Elisa was most helpful and friendly. |
10 |
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Keith
成熟的情侣
Leighton Buzzard,
英国
2009 十月 4
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Staff friendly Good location Road noisy. Not a 4 star hotel in terms of fittings and fixtures no tea anc coffee making facilities Very expensive. |
6 |
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Gerard
成熟的情侣
Maidenhead,
英国
2009 十月 4
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Good location, good facilities, very helpful staff. |
8 |
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Thomas
与朋友同游
Bangkok,
泰国
2009 九月 22
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The location was excellent with walking distance to seas side, shopping and sight seeing. Great offer on the breakfast buffet. The hotel needs a face lift. The hotel entrance and lobby has seen no change for many years and is missing the expected charm. |
6 |
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Gaye
成熟的情侣
Croespenmaen,
英国
2009 九月 21
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The Staff were great, the hotel was immaculate and the whole experience was simply wonderful. The rooms are not sound proof, could hear every little detail from our neighbours. We were woken each morning rather early by our neighbours. |
10 |
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David
与朋友同游
Chester,
英国
2009 九月 14
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Reception staff were very helpful. Suggestions for restaurants,timetables for ferries and trains, nothing was any trouble.The lake view and the central location for trains and boat trips. Some areas looked tired. The noise from the roadworks immediately in front of the hotel and the terrible 'music 'coming from the exhibition tent in the square below after midnight.Should not have really charged for an upgrade, but rather paid us to take the rooms.A young woman serving in the bar was so unrepresentative of the rest of the staff. She was churlish and needs a course on customer care. |
6 |
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Eyal
与朋友同游
TEL AVIV,
以色列
2009 九月 9
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the location of yhe hotel was good. the brerakfest wasnt so good. |
7 |
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John
年轻的夫妇
Paris,
法国
2009 九月 9
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I was really disappointed, certainly not a 4 star hotel. It is in need of a dramatic makeover. For your credibility it should be deleted from your portfolio. 200 euros a night is incredible bad value. |
4 |
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匿名
年轻的夫妇
瑞士
2009 九月 9
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Location is great, although the wind can blow freely from the lake, and for the rooms with a lake view (we had one), the wind can get pretty loud at night (but I guess that's the price you pay for a lake view...) Breakfast was rather poor, and they run out of stuff on Sunday.. The rooms are clean, but would need a bit of renovation - we couldn't close our balcony door properly and couldn't change the room as the hotel was fully-booked. We paid EUR 250 per night for this hotel, which is far from being a bargain. |
6 |
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Abdulrahman
独行客
SAFAT,
科威特
2009 八月 26
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yes i ve stayed only one night then when i want to make chick out bec. it is law class hotel,they ask the manger and he sayed that i should pay all the nights and i payed it.....i m soo sad,the photo same th but if u go there u will find anther thing. |
2.5 |
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Dennis
携带年纪较小的儿童的家庭
Hong Kong,
香港
2009 八月 25
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Staffs been friendly and polite. Good location. View from Balcony nice. Breakfast reaonably satisfactory. The entire hotel need quite a bit of made up to keep as 4 stars ranking. There's in general a lack of character, i.e. lobby areas as a 4 stars hotel in a resort area. We stayed at room with Balcony on 2nd floor and the street lamp (really bright one) for the square just in front and probably similar level of our room which completely spoiled any atmosphere to try relax at the balcony in the evening. During our stay, as its a long weekend for Swizterland, there also open musical events at the square during our stay which last until 11 or 1130m in the evening which really untolerable but guess there's very little the hotel can do about this. |
6.5 |
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Richard
独行客
Rochester,
美国
2009 八月 18
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Hotel has an excelent lake view and a very nice breakfast buffet. Room was nicely decorated and I did like the 5th floor balcony with the opportunity to watch people in the plaza and activity on the lake. The hotel is very difficult to reach by car, due to the many VERY narrow one-way streets. The parking facilities are quite far away, so I would only recommend this hotel for people traveling by tour bus or taxi. |
7.5 |
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Muhannad
成熟的情侣
AbuDhabi,
阿拉伯联合酋长国
2009 八月 17
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The lake villages Noise |
8 |
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Fawzi
年轻的夫妇
gatineau,
加拿大
2009 八月 16
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The Terrace view. Excellent customer service mindset. |
10 |
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匿名
年轻的夫妇
英国
2009 八月 15
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Location was great - balcony view was wonderful. The booking does state that the superior room will have balcony - if available. We were allocated a room on the first floor without a balcony although fortunately we had written to the hotel directly to confirm that we would have a balcony. They changed our room when we mentioned this but not sure they would have without the email - May be worth contacting them to make sure you have a balcony - it is well worth it. |
9.5 |
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Brenda
成熟的情侣
Galway,
爱尔兰
2009 八月 12
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The staff.....so helpful at the desk regarding knowledge of the city and helped with train times and taxis....very kind and helpful |
8.5 |
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David
成熟的情侣
Milnerton,
南非
2009 八月 11
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On arrival they offered a €20/day upgrade from city view to lakefront view of Lake Comowhich was lovely The restaurant food was awful, overpriced and served with ill-grace! |
8 |
住客评语反映的是 Booking.com的客人在酒店住宿后对该酒店的个人意见和看法。这些意见和看法并不一定代表 Booking.com 的观点。
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