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Property Highlights

Places of Interest:

Piazza San Marco (0.2 miles) Procuratie Vecchie (0.2 miles) Teatro La Fenice (0.2 miles)
Show map Bauer Il Palazzo

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Newest reviews for Bauer Il Palazzo

  • Gill
      United Kingdom
    August 27, 2014

    Everything - location, style, bedroom suite, views, service breakfast

    Food in restaurant not as good as we would have wished at that standard of hotel, but maybe they had an off day. Location stunning

    9.2

  • Abdulilah
      Saudi Arabia
    August 25, 2014

    location

    7.5

  • Waddah
      Lebanon
    August 19, 2014

    Proximity to main attractions, shopping, and piazzas.

    Small tv, furniture border on antiques, and breakfast offering leaves a lot to be desired.

    6.3

  • Sulaiman
      Kuwait
    August 19, 2014

    The romms of the hotel are specious. We satyed at the rooms in the highiest floor, the view was amazing.

    9.6

  • Madhavi
      United States of America
    July 30, 2014

    location staff breakfast buffet

    shabby in areas in some rooms, you can hear from room to room esp in bathroom

    7.5

  • Gary
      Mauritius
    July 27, 2014

    Location was great - Saint Marks square was a minutes walk, the concert hall 5mins, it's boat jetty was very convenient for transfers to airport or railway station. Access by two entrances - one street and one on grand canal Staff very professional, helpful and friendly Good wifi Rooms were beautifully decorated and furnished. The lift from the lobby was a show piece There is a wonderful story about the Bauer Il Palazzo and Palladio - the building, the owner and the hotel today. You can feel her warm and purposeful presence ! The breakfast terrace was stunning in July - breath taking views of San Marco and the basin in front We booked lunch at sister hotel Palladio across the lagoon. This garden dining was a welcome break from the bustle of the Grand canal and San Marco. Food and wine was excellent, staff professional, discrete and attentive We met some Hollywood celebrities - which is a rare and bonus event for us residing in Mauritius! It was perfect for our 12th anniversary getaway - memorable and romantic, a true Venetian experience! Thanks!!

    Was very expensive, but then Venice is very expensive

    8.8

  • Frank
      United States of America
    July 26, 2014

    This a a great hotel with beautiful rooms. The staff is professional, courteous and very helpfull. Concierge service is excellent. I believe it was a gentleman named Carlo who gave us excellent service It was the same concierge who also made reservations for us at Trattoria alla Madonna on July 17(Frank and Adelina Baglione).

    I have stayed at this hotel since it was called the Bauer Grunwald. Later, I began staying at the Baglioni (in part because I share a similar surname but unfortunately not the same family) because it provided somewhat friendlier service. For example, the Bauer had once charged a fee for a water taxi to Murano while on our next visit the Baglioni hotel did not. That was about ten years ago and perhaps it has changed. Also while the concierage service was good, one advised us to try the public gondola service, but I am happy that later, (I believe it was Carlo) explained to us that for the service and cost, we would be better off taking the Gondola from the hotel dock. I believe I remember his name as Carlo -- he also made reservations for us at Trattoria alla Madonna for us on July 17(Frank and Adelina Baglione).

    9.2

  • Marian
      United Kingdom
    July 24, 2014

    We had two non lagoon view suites on the 6th floor. 1st class facilities. Very quiet. Ideal for our 3 day stay in Venice. Breakfast on the 7th floor exceptional with wonderful staff and amazing views over Venice.

    We had lunch on the terrace De Pisis restaurant on our first day. Great view but nothing else to recommend it. Service dreadful - orders not taken properly, wrong food delivered culminating in long wait for lunch. Which, when it did arrive was very disappointing. Risotto okay but fried fish from the lagoon was really not good. We didn't eat in the hotel for the rest of our stay!

    10

  • Marc
      United Arab Emirates
    July 24, 2014

    We were upgraded to a bigger suite which was very comfortable. The location is very nice overlooking the canal and the hotel is easily accessed.

    The staff are all set to make commissions on your back and not at all interested in providing you with the right info. Upon checking in around 4pm, the concierge told us that all restaurants stopped serving food except one where he could call and reserve(commission for him) or else we could eat in the hotel. We did the latter and ended up paying 180 euros for a couple of salads and sandwiches. The next day while strolling around venice we found out ALL restaurants served food all the time and wouldn't allow us to have a table for coffee without eating as well!! Next, the concierge told us the gondola costs 120 euros and should be reserved in advance to avoid long waiting queues. We didn't listen and found 100 meters away from the hotel a gondola station where there was absolutely no waiting time and payed 80 euros for the ride. From then onward we stopped asking the concierge any info which is a shame. A 5 star hotel staff should be there to help at best not rip you off at best. I have to exclude from that the 2 ladies in the breakfast terrace which were very attentive and helpful.

    5.4

  • Rose
      United States of America
    July 21, 2014

    Great room with excellent view.

    Very expensive. Guests were primarily English speakers of the snooty variety

    6.7

  • Peter
      Australia
    July 8, 2014

    My suite was just magnificent. The view stunning and I would say unrivalled in all of Venice. It was just THE most perfect and magical time. Also the water boat ride to the airport from your own dock was just the most wonderful way to leave the hotel and Venice. This was not my first visit and it will not be my last Thank you for a truly amazing visit It will long stay in my memory.

    Absolutely nothing all was perfect.

    10

  • Tim
      United Kingdom
    July 8, 2014

    The location was perfect giving easy access to all the central attractions and was convenient for the boat services.

    9.2

  • Marcel
      United States of America
    July 1, 2014

    Great location. Friendly and helpful concierge.

    Internet not functioning most of the time during the stay and staff being very unresponsive to remedy this situation - they could solve it with a mini-router but it took a whole afternoon and a lot of hassle to finally correct it. It is unfortunate because I like this hotel, but one expects a functioning internet connection from a five star hotel. It was not just in the room, there was a continuous breakdown of Internet in all areas of the hotel. There was a solution (alternative network with mini-router) but for hours the staff was unresponsive to get a mini-router to the room. This could have been solved promptly to everyone's satisfaction. Too bad some people didn't seem to care and lacked a sense of urgency.

    5.8

  • Lorimay
      United States of America
    July 1, 2014

    The Bauer Il Palazzo was indeed a delightful luxury travel stay with an amazing Venetian "Old World" appeal. Her staff was exceptionally good. Paolo in Concierge was excellent! He made so many of our large family needs easy while in Venice (11 family members in stay) which was no small task. THANK YOU PAOLO ! You are the best! The breakfast wait staff were exceptional. Helpful friendly and so kind to our children and entire family. In room keep was also very attentive to cleanliness and needs with a small child. We simply cannot say enough wonderful things about this delightful stay other than Thank You and we look forward to a return visit to Bauer one day again soon.

    7.5

  • Kathy
      United States of America
    June 15, 2014

    The location was great.

    Hotel was very old and in need of renovation. the carpet was old and thread bare. Staff was not very knowledgeable. We were told we could get something to eat at the bar. about 10pm after we arrived. The bar was ready to close and we had to arder room service. The hotel and prices are expensive. we travelled through Europe and stayed at four and five star hotels along the way. I would rate this a three due to the location.

    4.6

  • Medhat
      United States of America
    June 10, 2014

    Hotel nearby all attraction, nice comfortable room and breakfast was really good.

    I didn't like the concierge for I felt they were upset when we don't go with their recommendation.

    9.2

  • Christine
      United Kingdom
    June 1, 2014

    The location was lovely and the food was good.

    Our room looked onto a brick wall of an internal courtyard so no view whatever.

    7.9

  • Ailsa
      United Kingdom
    June 1, 2014

    location decor breakfast restaurant view friendly efficient staff

    10

  • Anonymous
      United Kingdom
    May 21, 2014

    Everything.

    Nothing.

    10

  • Mark
      United Kingdom
    May 13, 2014

    Wonderful room and ambience generally . Brilliant staff Breakfast with wonderful food and a location to die for

    Not much at all . Expensive ancillary food and drink

    9.2

  • Judy
      United Kingdom
    May 13, 2014

    The staff are very courteous , the room was extremely clean and comfortable with a lovely view. The food was delicious and exceptional efforts were made to make us feel that we were valued guests and nothing was too much trouble to give us a happy stay.

    10

  • Ghassan
      United Arab Emirates
    May 12, 2014

    Great location; fabulous view; friendly staff and inclined to help. After the first night, we told the reception that our suite overlooking a narrow side alley lacked light and our sleep was disturbed by delivery carts starting at 5 am. The lady at the reception promptly moved us to another suite with a great lagoon view and placed a nice fruit basket in our room along with an apology letter from manager. Great customer focus. Make sure you visit the sister Palladio hotel as it has a fabulous, quiet garden. Enjoy!

    need freshly squeezed organge juice at breakfast. A must for 5* hotel.

    9.2

  • Otello
      United Arab Emirates
    May 11, 2014

    Location. Breakfast area. View from my room on the 6th floor. Bathroom and bathroom amenities.

    My king bed had 2 mattresses, not very comfortable for a 5 star hotel.

    8.3

  • Azhar
      South Africa
    April 29, 2014

    The Bauer Palazzo is an excellent hotel. It exudes old world charm , with modern day efficiency From check in through to service all round and helpfulness and friendliness of all the staff , our stay was most enjoyable We will certainly return there if we again travel to Venice Thank you to all at the Bauer Palazzo for helping to make Venice a special experience

    Nithing

    10

  • Susan
      United Kingdom
    April 22, 2014

    We felt spoiled. It was a marvellously luxurious weekend in a decadent room. We were upgraded to a suite and the facilities in the room were faultless. The staff were excellent and it seemed like no time at all for any wish to be fulfilled. I loved it and would recommend it to everyone... push the boat out and stay here. The views from the breakfast room on the palazzo roof terrace were beautiful.

    The room I had booked had a side view of the Grand Canal and we were upgraded to a suite with no view which was a shame. Although, I was perfectly satisfied being outside all the time for the views and I didnt miss anything. Not all rooms can have views and the room was wonderful.

    9.6

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