ROOM: Unfortunately, the rooms do not have any minimum soundproofing, and you always find stupid guests who don't care about you and talk loudly after midnight, while standing in the corridor (!). The rooms are unmanaged, so you cannot do anything.
The location is very dark and difficult to find light switchs in the main corridor. Please put some light indications.
Wifi: not working in the room (nr.5). This is very negative, since I had to work and had to sit in the main hall.
I've been here out of season: very good price, very good location, very nice staff, BUT poor breakfast (only sweet food, which is unfortunately typical in Italy), wifi not working in the room, and rooms which are not soundproofed at all, you hear EVERYTHING so bring earplugs.
Room: comfortable bed, well functioning shower with hot water and enough water flow.
Location: excellent, in the historical city, you can walk everywhere, 700m from Piazza del Campo, and 50 meters from Piazza del sale where you find several bus stops. Light luggages suggested.