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Via Della Scala 21, Santa Maria Novella, 50123 Florence, Italy – Show map
Excellent location – rated 9.4/10! (score from 219 reviews)
Rated by guests after their stay at Bellevue House Hotel.
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1252 properties in Florence
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219 verified reviews
They speak your language
Bellevue House Hotel's staff speaks: Italian, French, Spanish, English, German
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WiFi is available in the hotel rooms and is free of charge.
No parking available.
Tour Desk, Baggage Storage, Concierge Service
Safe, Non-smoking Rooms, Family Rooms, Soundproof Rooms, Heating, All Spaces Non-Smoking (public and private), Air Conditioning
Italian, French, Spanish, English, German
12:30 PM - 8:00 PM
7:00 AM - 10:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 3 years stay free of charge when using existing beds.
There is no capacity for extra beds in the room.
Pets are allowed. No extra charges.
Cards accepted at this property
Hover over the cards for more info.
Based on 219 reviews
Value for money
Show reviews from:
Located next to the cloisters of Florence’s Santa Maria Novella Basilica, Hotel Alba is an elegantly renovated property with a peaceful courtyard.
Score from 633 reviews Very good
Tourist House Battistero is in the heart of historic Florence, just 22 yards from the Duomo cathedral. It offers free internet and air-conditioned rooms with TV and private bathroom.
Score from 224 reviews Wonderful
Offering refined accommodations just 440 yards from Santa Maria Novella train station, the Grand Hotel Adriatico is in central Florence, a 10-minute walk from Florence’s Duomo.
Score from 1081 reviews Very good
Room Mate Luca is in the historic center of Florence, a quarter mile from Michelangelo’s David in the Accademia Gallery.
Score from 1254 reviews Excellent
Alexander was great. Location was perfect.
Bed was uncomfortable
Helpful and informative owners. Good location fifteen minutes walk from station and from historic centre.
No breakfast. Climbing 93 steps at the end of a long, busy day.
Spaciousness of rooms
Very kind and helpful staff, help us with the heavy luggage, and give us a lot of advice on food, shopping and sight seeing. Special thanks for making a reservation of Uffizi Gallery for us on very short notice.
No elevator, but the staff will help you. Nothing to complain about.
Host family is nice and helpful Room is elegant and tidy Very clean 5 minute walk to train station
Without an escalator, but it's an ancient building so you can't complain about it
Enjoyed the location and breakfast.
Excellent staff, friendly and helpful. Nice room with shower in the room and private toilet. Good location
Location is near the central station. Son of the boss is helpful who helped us to get the luggage upstairs which is no lift.
Such nice friendly people They go out of the way to help you. Rooms very spacious
There are quite a few stairs to come up but that didn't bother us - son will carry bags up if you need anyway
good location, nearby the rail station, good value for money, such lovely family run this hotel, the family gave us helpful advise of restraurant and visiting route
no lift, but they helped to carry our luggages, no big sign, need to keep an eye on the no. of building
A family who pride themselves on service with a capital 'S'. On our road trip throughout Europe over the past 70 days this was our best hotel experience. Perfect location to explore Florence from.
1. Location 2. Room is huge and comfortable. 3. the owner is very good
1. there is no lift, it's VERY important if you have heavy luggage. they are on the top floor, which is equal 6-10th floors compare to the normal apartment. I won't recommend it if you have heavy luggage. other than that, everything is fine.
We like the place. Our room is so big, my kids love it. The hospitality of the owner.
Their son helped us with all our luggage(we packed for a year ) and assisted us to the train station. They definitely had a " Can do" attitude.
There are many hotels in Florence, but the Bellevue is something incredibly special. It's a gorgeous family-run hotel that takes pride in providing it's guests with an authentic and sincere experience Florence. The family (Luciano, Susan and Alessandro) are so kind-hearted and are very attentive hosts. They went out of their way to make our time in Florence wonderful, with Luciano providing us with details of fabulous authentic places to eat (we took him up on every one of his suggestions and were never disappointed) and visit (he got us last minute reservations to the Galleria dell'Accademia so that we could see Michaelangelo's David before we left for Rome), Alessandro went out of his way to help us numerous times, including finding us a cab at the last minute when we very sure we had missed our train (thanks to him and some Providence, our train was delayed just long enough for us not to have missed it after all!), and Susan is just the nicest person! The room we were in was very large and the bed was very comfy. There are stairs, but you get used to them and it helped keep us fit after all the gelato that we ate.
Absolutely nothing at all. The place was wonderful.
Staff helpful and children friendly, rooms spacious and clean - we felt very safe!
Alessandro sent us an email prior to our stay which was extremely helpful for finding the hotel and giving us information about Florence. The room was very nice and comfortable - tv, wireless, A/C and small refridgerator were excellent.
Alex and his dad were extremely helpful with fantastic recommendations on what to see and where to eat . Alex even carried,our bags up the steps and the email with information I received from them was brilliant and really helpful
We loved the location, room and the staff. A traditional room in a historic building in old florance, yet with modern facilities and comforts. Great for our family of 4. Considering the really good value, perhaps the best night of our 2.5 weeks.
The Hotel is wonderful. It is located in the 4th floor of an old building and has some European style furniture. We like its rooms. The owner is helpful and provided us lots of useful information. The two restanrant he recommended to us are all very delicious and value for money. He also told us the route visiting Florence.
Fully equipped room with everything functioning well. The owners were really friendly and nice whom will direct you to the many popular places in Florence. Even though there wasn't breakfast and elevator to the 4th floor, we had quite an enjoyable stay there. It is easily accessible from the train station, about 10mins walk actually. All in all I would recommend my friends to stay here when they visit Florence.
The service of the hotel is very good. We receive lots of valuable information about Florence from the hotel. The location is a plus. It's very close to the train station, which is good for people like me with heavy luggage. In addition, the hotel is close to a number of bus stations to downtown.
The hotel is on 4th floor. There are 93 stairs. However, the hotel staff helped with the luggage when we arrived and left.
The staff were really friendly and helpful and helped us get the most from our stay.
Staff extremely helpful and friendly
Great location, within walking distance of all you might want to see and do in Florence. Very friendly and helpful owners.
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