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Hotel Berchielli
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When would you like to stay at the Hotel Berchielli?
Top
Based on
50
reviews
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Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Danis
With friends
Great Falls,
United States of America
November 10, 2009
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Location was excellent, breakfast included was great! Very clean hotel and many areas to enjoy time with friends outside of room, i.e. hotel bar and sitting area. Breakfast staff very helpful and friendly. Overall a very good stay!!! Hotel staff not as friendly and outwardly helpful as internet description protrayed. Booked a double room by internet, w/ picture of 2 beds and staff told me I booked only 1 bed. Sheets were great on bed but bed was uncomfortable. Was in a non smoking room but would wake up at night and smell cigarette smoke. Wish I could speak Italian!!! |
7.5 |
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Jennifer
Mature couple
brookville ny,
United States of America
October 29, 2009
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View of Arno River from room was outstanding. Front desk was very helpful. Very close to Uffizi Gallery. Great Breakfast! New modern bathrooms. |
10 |
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Rhonda
Solo traveller
Colorado Springs,
United States of America
September 20, 2009
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The understated elegance, the excellent staff and beautiful accommodations. The bathroom - too many sharp corners on the fixtures. |
10 |
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Anonymous
With friends
United Kingdom
August 4, 2009
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Breakfast, Staff Service |
7.5 |
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Brian
With friends
London,
United Kingdom
July 27, 2009
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Public spaces Single room had dim lighting, unable to open window. Also very little room to move. |
8 |
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Donald
Solo traveller
Palo Alto,
United States of America
July 15, 2009
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This hotel is well run, fairly priced and has an excellent location near the Arno, with easy access to nearby shops, restaurants, museums, and historic sites. If asked, the staff can make reliable recommendations concerning many aspects of Florence. Yes, the orange juice at breakfast could easily be improved. |
10 |
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Susan
With friends
Montpezat de Quercy,
France
July 9, 2009
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The welcome from the desk staff and their continual helpfulness. The very plesant room and spotless bathroom. The comfortable seating in the reception area when waiting for friends. Canned music in the bedroom corridor during the early evening! |
9.5 |
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Anonymous
Mature couple
United Kingdom
June 29, 2009
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Location was excellent for the culture and facilities of Florence. Hotel was clean and well maintained. Went to bar at 11.30pm to purchase a drink to find it was shut. Was informed by reception staff that the barman had just gone off for a few minutes. Waited and he failed to return. Upon reception staff failed to explain about any facilities in the room ie safe in wardrobe and I had to make enquires myself |
5.5 |
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Fawaz
Group
Toledo,
United States of America
June 29, 2009
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The staff were extremly wonderful. Welcoming, and caring. |
10 |
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Shlomit
Mature couple
Kfar Sava,
Israel
June 14, 2009
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Very close to every site. Clean. Helpfull staff. Big room. Very big bathroom. Strange feeling though. Took a long time till hot water appeared. Need to climb some steps with laugage even though there is an elevator or use a porter service. |
7 |
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Gary
Solo traveller
Seattle,
United States of America
June 11, 2009
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Outstanding staff, smart and caring. |
9 |
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Michael
Mature couple
Colchester,
United Kingdom
June 1, 2009
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The location is excellent with easy access to all the sights of Florence. |
8.5 |
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William
Young couple
Chester,
United Kingdom
June 1, 2009
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Location, helpful staff, good cockail bar |
8.5 |
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Anonymous
Mature couple
United Kingdom
May 14, 2009
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Well run hotel in a very convenient location |
8 |
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Anonymous
Mature couple
United States of America
May 4, 2009
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The location near the Ponte Vecchio, Duomo and other Florence attractions is ideal. The hotel staff was very friendly and helpful. The hotel is very comfortable and clean. The hotel has a computer available for guest use in the lobby. Only certain rooms have wireless internet access but it was comfortable to use the lobby and lounge area to access the internet. |
9.5 |
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Louis
Young couple
SLIEMA,
Malta
May 2, 2009
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Breakfast was very good. The Location of the Hotel Coffee pot in room...and no free parking |
9 |
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Linda
Mature couple
West Yorkshire,
United Kingdom
April 29, 2009
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the position of the hotel could not be bettered. the atmosphere was very calm and the hotel most ..elegant. The buffet breakfast was very good indeed- once again excellent. The staff in the breakfast room were the best in the hotel- very charming indeed. So welcoming and helpful- couldnt be bettered.We had a deluxe room which was very good indeed- and the maid service first class. The only downside- and this is quite a small point - was that some of the reception staff seemed a little held back. We wondered if this was a language difficulty as we do not speak italian - as one tall distinguished gentleman was very good and helpful- plus the female staff were charming and welcoming. So all in all once again really good overall. |
9 |
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Konstantinos
Solo traveller
Peristeri,
Greece
February 9, 2009
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Convenient location for my meetings, view Size of beds, room furniture old needs upgrade |
6.5 |
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Stephen
Mature couple
London,
United Kingdom
December 16, 2008
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Excellent location; right in the centre of the town. Room had a lovely view of the river and bridges. The size of the room was fine and it was always warm and cozy - we visited in December so this was important. Noisy radio playing every morning in the breakfast room. Bathroom a little old fashioned - last decorated in the 1970s. |
7.5 |
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Paul
With friends
Milwaukee,
United States of America
December 3, 2008
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The staff was fantastic. We were given two dining recommendations, which were excellent. They provided gracious, friendly service each time we needed it. The breakfast buffet was very well done, with impeccable service and class. I would have preferred that small wash cloths would have been supplied in the bathroom. |
8 |
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Anonymous
Family with young children
Netherlands
December 2, 2008
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Great location and price It would have been nice to have WiFi in the room on the 4th floor |
9 |
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Anonymous
Young couple
United States of America
October 20, 2008
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Yes the staff was very professional and helpful cigarette smoke came through the ventilation system from outside our room but not in the hall |
8.5 |
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Anonymous
Mature couple
Spain
October 21, 2009
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el trasiego con el coche al estar el parking legisimos deel hotel El ruido del trafico en las habitaciones |
5.5 |
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Anonymous
Family with young children
Belgium
September 29, 2009
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Zeer vriendelijk personeel en uitstekend ontbijtbuffet Gelegen aan drukke straat met als gevolg behoorlijk wat nachtlawaai |
9.5 |
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Chantal
With friends
BORGO,
France
September 24, 2009
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Situation idéale proche de tous les musées et sites de visite. Personnel diligent, facilité de parking avec service de récupération et restitution du véhicule. Wifi un peu défaillant. |
7.5 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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