Hotel Berchielli  

The most appealing thing about this hotel is its central location. We loved it as your are in the heart of florence. You can easily walk to all the main sights. The hotel itself is very comfortable. There is a lovely small roof garden where you can enjoy a glass of wine or two after a day of sightseeing. Breakfast was very nice as you would expect for a 4 star hotel. It's central location makes it ideal for going out for diner at night. I would not hesitate in recommending this hotel.

There was very little not to like about this hotel, if I had one criticism it would be about the reception staff. The male receptionist on duty when we arrived could not have been less inspiring to excited enthuastic tourists spending their hard eared cash at this hotel. The receptionists we meet after our first night were fine, although none were overly friendly. Maybe this is just their way. The bar man was lovely.

Upgraded to room with a view for free (we booked a larger room but they obviously had availability in the off season). Wouldn't have paid for the view but very nice to have been given it! Breakfast was amazing! Lots to choose from: fruit, yogurt, pastries, bacon, sausage, eggs, other breads, cereal, juice...was nice to have such a spread in a large and comfortable breakfast room (I'm used to seeing a minimal offering in a small room in most hotels which is fine...but nice to see more offered). Room was roomy and clean. Location is close to everything and a short and manageable walk from the Train Station.

The mattress in our room was very stiff/hard. We only stayed in Florence 2 nights on this trip so it wasn't a huge inconvenience for us...just experienced a bit of soreness in our backs for a few days. The reception staff were what I would call adequate. They provided what I would expect (making a restaurant reservation, a few easy directions on our first day in Florence, etc.) but nothing "over and above" a normal standard of service. For the right price, I would still stay here again...location, breakfast and the other comforts of the room made up for the other things.

My room is facing river side I can see vecchio bridge frome my room, that's very good scenery. Also staff is very kind, facilities are enogh.

Centrally located yet quiet and relaxing. Generally reception people are nice.

Because of regular traffic mess and inconsistencies in Florence, it is hard to get there by car, and no one helps with directions either because they don't know or because they only speak Italian. The hotel should be more vigilant about the garage they use. Once I waited one hour until my car was brought to me, even thou I was told it would take 10 minutes.

Right on the River Arno. Close to Pontevecchio and museums. Well maintained.

Inside the 7.30-19.30 no drive zone, but close enough to the edge that you can park outside and walk in.

The position of the hotel was excellent . We were given a lovely room (small suite really which overlooked the river Arno and Ponte Vecche bridge. It was very close to all of the major sights of Florence which is just what we wanted. The staff were friendly and helpful

It would have been nice to have had a roof terrace to sit and relax at the end of an exhausting hot day. The only lounge was a small one on the ground floor in the reception area.

If location is everything than this is a place to book. Make sure, however, that your room has a view on the Arno. Breakfast is fine. Personnel is friendly and helpful.

We booked two rooms; one of them a single room which turned out to be a rather dark, oblong space with a small window with a view on a wall. You can get better rooms at a lower price in Florence.

Location and the view is fantastic, build and interior are superb, service is of a very high quality. Remote parking facility proivided, so travelling by car is absolutely no problem.

The location of the hotel was only 200 metres from the Ponte Vecchio in Florence and a very short walk from everything of interest in Florence. The rooms we booked were spotless and all facilities and staff were very good.

The decorations were lovely---and many antique, ceilings very high, building, older and very clean.. The staff was wonderful.. B'fast-- outstanding!!

I wish the beds were softer and that I knew I could have gotten a down pillow, which you must ask for in italy..

Excellent location right onthe river next to the Ponto Vecchio. The staff were all extremely professional, friendly and helpful. Nice breakfast, excellent coffee.

Excellence of service with good breakfast!