Hotel Berchielli  

Ottima posizione,edificio storico,personale eccellente

Difficoltoso raggiungimento in auto senza indicazioni precise

Cordialità del personale

Wi-Fi in camera totalmente inefficiente

Posizione sul fiume

Rumorosità camere verso la strada

ottima posizione strategica

il design generale dell'albergo potrebbe migliorare, troppo classico

Ottima posizione nel centro di Firenze in una zona tranquilla ed elegante. Staff: gentilezza,professionalità,disponibilità. Confortevole e ben curata la camera assegnata dotata di terrazzino esterno ideale per relax con vista sul borgo SS.Apostoli.

Cordialità, disponibilità dello staff

Di ottimo livello: la posizione dell'albergo per visitare la città, anche per chi viaggia in treno; la colazione a buffet; la pulizia; la cortesia e disponibilità del personale.

Le piastrelle del bagno non erano di mio gusto. La temperaura nelle camere fin troppo alta, accertarsi se il termostato funziona.

perfetta posizione per visitare la città, staff cordiale e molto disponibile, camera confortevole con bellissima vista sull' Arno

Staff gentilissimo e sempre disponibile,camere confortevoli e colazione ottima.

The most appealing thing about this hotel is its central location. We loved it as your are in the heart of florence. You can easily walk to all the main sights. The hotel itself is very comfortable. There is a lovely small roof garden where you can enjoy a glass of wine or two after a day of sightseeing. Breakfast was very nice as you would expect for a 4 star hotel. It's central location makes it ideal for going out for diner at night. I would not hesitate in recommending this hotel.

There was very little not to like about this hotel, if I had one criticism it would be about the reception staff. The male receptionist on duty when we arrived could not have been less inspiring to excited enthuastic tourists spending their hard eared cash at this hotel. The receptionists we meet after our first night were fine, although none were overly friendly. Maybe this is just their way. The bar man was lovely.

Upgraded to room with a view for free (we booked a larger room but they obviously had availability in the off season). Wouldn't have paid for the view but very nice to have been given it! Breakfast was amazing! Lots to choose from: fruit, yogurt, pastries, bacon, sausage, eggs, other breads, cereal, juice...was nice to have such a spread in a large and comfortable breakfast room (I'm used to seeing a minimal offering in a small room in most hotels which is fine...but nice to see more offered). Room was roomy and clean. Location is close to everything and a short and manageable walk from the Train Station.

The mattress in our room was very stiff/hard. We only stayed in Florence 2 nights on this trip so it wasn't a huge inconvenience for us...just experienced a bit of soreness in our backs for a few days. The reception staff were what I would call adequate. They provided what I would expect (making a restaurant reservation, a few easy directions on our first day in Florence, etc.) but nothing "over and above" a normal standard of service. For the right price, I would still stay here again...location, breakfast and the other comforts of the room made up for the other things.

My room is facing river side I can see vecchio bridge frome my room, that's very good scenery. Also staff is very kind, facilities are enogh.