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Property Highlights

Free WiFi

Places of Interest:

Palazzo Dei Congressi (0.2 miles) Via Faenza (0.2 miles)
Show map Hotel Berna

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Newest reviews for Hotel Berna

  • Algan
    August 24, 2014

    Staff is very friendly and helpful. The rooms are cozy.

    Wifi reception was poor. I had to stand by the room door to get a decent signal.


  • Tony
    August 19, 2014

    great location & staff very helpful


  • Norbert
    August 17, 2014

    Amazing accomodation with fantastic nice and helpfull stuff! In the heart of Florence. Tasty breakfast. Thank you for everything!

    Only the wifi was not the best


  • Polly
      United Kingdom
    August 17, 2014

    Helpful staff, good breakfast, every room decorated individually.


  • Anonymous
    August 5, 2014

    Very convenient location. Small fridge in the room. Good ambiance for families.

    Bad quality of wi-fi. Very hard to establish and keep the connection. The hair-dryer provided was too weak, almost unusable, even for those with short hair (my case). Low supply of fresh fruits for breakfast.


  • Anatoly
    August 4, 2014

    Locatn - close torailway station an old city Really friendly and helpful personnel Rooms are clean, right size and nicely decorated

    Very small lift


  • Sergio
    July 29, 2014

    position near station


  • Ivan
    July 27, 2014

    Staff, location

    Tv-small, only Italian programs


  • Anonymous
    July 25, 2014

    Location very near the main train station, good breakfast

    Furniture is really old and needs refurbishment.


  • Isaraporn
    July 24, 2014

    Location clos to the station and sightseeing spots. Lots of reestaurants and bars. Very friendly and helpful staff. Elevator!...great for baggage, no need to climb the third floor.

    At night a bit noisy from street area. My 4yrs old daughter got insects bites all over her two arms at night. But staff were vey helpful and gave us local remedies


  • Linda
    July 13, 2014

    Friendly staff, excellent cappuccinos and hot chocolate for breakfast.


  • Estelle
      United Arab Emirates
    July 7, 2014

    The staff were amazing and very helpful even getting to a doctor. The rooms were clean and the location was excellent, close to trains. Breakfast was good with lots to choose from. Really enjoyed our stay there and would come back next time.



  • Weiwei
    July 5, 2014

    The location of hotel The kindness of reception desk

    Air condition has a smell when open a while


  • Mary
      United States of America
    July 5, 2014

    Closeness to train station, the staff, the breakfast

    No air conditioning when it was over 100 degrees in Florence; had to keep windows open for some fresh air and the Mosquitos were horrible with the dumpsters below our window. The dumpsters were emptied every night, so noisy.


  • Jason
    July 4, 2014

    Good reception and location


  • Anonymous
    July 3, 2014

    Very noisey on a busy street Buses started engines early in the morning at 05.30.


  • Anonymous
    June 25, 2014

    - location 2 min from the train station, at the border of the old town - friendly atmosphere

    - the reception is staffed only at certain hours of the day - the elevator is tiny - weak WIFI


  • Dan
      United States of America
    June 24, 2014

    We liked the location, just steps from the train station and walking distance to all the sites we wanted to see. The receptionist provided us with some helpful information about eating options when we arrived rather late in the day on a Sunday.

    The overall appearance was rather dowdy. Walls were painted a garish yellow. Breakfast was sub-par. View from the window was of a rundown interior courtyard.


  • Stanley
    June 23, 2014

    Great spread of breakfast. The friendly staff and they are always so helpful. Thank you, Nadia.

    The slow water pressure happened at times (not always).


  • Kathryn
      United States of America
    June 2, 2014

    The location was great--very close to train station which was very convenient for us. Ths staff were so nice and friendly. The breakfast was good.

    The breakfast area is a bit cramped but fine for us! Room was tight for 3 people but again was fine for us!


  • Courtney
    June 2, 2014

    The hotel was close to the train station which made it easy to travel. Upon arrival the desk clerk asked how long we would be staying - and given the short period of time in Florence, mapped out a path of all the key places to see. The art and style of the room was very unique and charming. Just the right size for two people. The staff on site were amazing the entire trip and if I make it back to Florence this will be the place I will stay again.

    The breakfast area was a bit crowded but the food was good despite the limited selection.


  • Marcus
      Hong Kong
    June 2, 2014

    Great location and near to train station. Very nice staff and service. Cosy and special room design.



  • Olivia
      United Kingdom
    May 31, 2014

    Breakfast, room,location

    Wifi code didn't work. Shower head broken.


  • Darren
    May 31, 2014

    The location, perfect for a short trip, close to everything. Staff very nice and helpful Very relaxed atmosphere.


  • Sandra
    May 29, 2014

    Lovely family run hotel . Easy 1-2 minute walk from station . Perfect for day tours from there too . Thank you Francesca ... A lovely stay x


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