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Largo Fratelli Alinari 11, Florence Historic Center, 50123 Florence, Italy – Show map
Excellent location – rated 9.1/10! (score from 254 reviews)
Rated by guests after their stay at Hotel Berna.
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1420 properties in Florence
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254 verified reviews
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Hotel Berna's staff speaks: Romanian, Italian, French, Spanish, English
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Food & Drink
Bar, Breakfast in the Room
WiFi is available in all areas and is free of charge.
Private parking is available at a location nearby (reservation is not needed) and costs EUR 24 per day.
Room Service, Car Rental, Shuttle Service (surcharge), Airport Shuttle (surcharge), Express Check-in/Check-out, Tour Desk, Ticket Service, Baggage Storage, Private Check-in/Check-out, Laundry, Ironing Service, Shoeshine, Suit Press, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Family Rooms, Elevator, Soundproof Rooms, Heating, All Spaces Non-Smoking (public and private), Air Conditioning
Romanian, Italian, French, Spanish, English
1:00 PM - 12:00 AM
8:00 AM - 10:30 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 2 years stay free of charge in a crib.
One older child or adult is charged EUR 30 per person per night in an extra bed.
The maximum number of extra beds in a room is 1.
The maximum number of cribs in a room is 2.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Please inform Hotel Berna of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details provided in your confirmation.
Based on 254 reviews
Value for money
Show reviews from:
Overlooking Florence Cathedral and Baptistery, Hotel Bigallo is right in the heart of Florence's historic center.
Score from 626 reviews Very good
Set along the banks of the River Arno, Pontevecchio Relais is located in central Florence, just 40 metres from the Ponte Vecchio. It offers free WiFi and elegant rooms with a flat-screen TV.
Score from 119 reviews Good
The Hotel Delle Nazioni is 165 ft from Florence Santa Maria Novella Station and a 10-minute walk from Florence Cathedral.
Score from 810 reviews Good
A 5-minute walk from Santa Maria Novella Train Station, the Novella House is in central Florence.
Score from 479 reviews Very good
Hot chocolate in Breakfast!
extremely courteous and helpful staff; excellent location
-ugly decor -cold room -breakfast contains mostly empty calories, junk food loaded with preservatives and sugar (like airplane food), no fresh food Would be more honest to call it a hostel with private rooms and no breakfast included - at a lesser price
Staffs are really good. Very close to supermarket and also train station (Firenze SMN)
Food is not enough for all guest.
Did not corresponded to the previous evaluations in booking.com. reception does not work 24h.
excellent location. Large room and balcony. Free wifi. With elevator. Fruits provided in breakfast.
many mosquitoes at night which make me can't have a good sleep at night. This hotel should be excellent if no mosquitoes.
very friendly and helpful staff, charming nicely decorated room. The room was ready much earlier, we were able to take room already before 10 AM. Excellent breakfast with lots of choices (great selection of food, fuits) and they offer you a real, fresh brewed coffee - that is not very usual in other hotels) and even we were last guests (9.50 AM) there was still everything to have for breakfast, and nobody rushed us to leave the dinning room. Great location, nice restaurants just a block away - we were using Rick Steves suggestions. The best surprise: they provide you with an electrical protection for mosquitoes in a socket!!! This is my hotel on next visit to Firenze.
It's true you can hear sounds from other room, but we were sleeping without problems.
Hotel has a very friendly atmosphere, we felt like home. Nice design of the room. Location is great, 2 minutes walk from the train station
Everything was good
the girl at the reception was happy to help guests,I really love her smile,so lovely. location is very good ,just 100 meters from the railway station,and near the bus station.furthermore,there is a supermarket understairs.
the smell in the room is not good,due to the old furnitures,I think. breakfast is OK but you need to get up early,or else there is nothing left.
I loved the staff, who were really friendly and helpful, the different pieces in each room which the owners had found in antique stalls at the market, the room, which was comfortable, the bathroom was a good size and had all that you need, and the breakfast was very good.
The lift is tiny and difficult to get so it's best to use the stairs, even though the hotel is on the third floor.
The room and location close to station
Breakfast very ordinary
We particularly liked the wonderfully warm welcome - the lovely ladies of Hotel Berna are just so friendly and helpful. The hotel is an easy walk from the station - great when juggling luggage! And is within walking distance of all the major attractions.
There wasn't anything we didn't like!
Small, comfy clean room. We had to leave at 6 in the morning to head to the airport and the kitchen staff brought us a huge platter of food, milk and water to take with us in the morning.We didn't even ask for it. Located near to everything.
Excellent location, strong wifi signal, shower water is good.
f.urniture is old. Not many choice for breakfast. Just a B&B, over charged.
Staff was friendly, location was excellent
wifi didnt work, breakfast place was very cramped.
The staff was really friendly and helpful. The location is excellent, especially for someone travelling by train. Although it is near one of the busiest area of Florence (next to train station S.M.N.) the hotel has good sound proofing. There is a supermarket just next to the hotel. The wifi coverage was good. The room 108 is comfortable and spacious.
It is not a hotel. It is like a hostel. it covers only one floor on a 6 floor building. But be aware that this is what you can expect in a old italian city like Florence. The breakfast was poor. If I had the option I wouldn't choose breakfast and go to eat breakfast at local cafe/bars near by were you get a coffee-sandwich-pastries at low price. Elevator is small.Only for 2 person (again more or less will be the same in old buildings in Florence). Instead of a promised double bed it was 2 beds connected together.
- Location - Staff
- Rooms were located in a building across the street. However as no prior information was shared, we ended carrying the baby stroller unnecessarily up/down couple of time. - The Lift in the Hotel reception building is very small. - Breakfast served in the room was inadequate and very limited in option.
Staff is very friendly and helpful. The rooms are cozy.
Wifi reception was poor. I had to stand by the room door to get a decent signal.
great location & staff very helpful
Amazing accomodation with fantastic nice and helpfull stuff! In the heart of Florence. Tasty breakfast. Thank you for everything!
Only the wifi was not the best
Helpful staff, good breakfast, every room decorated individually.
Very convenient location. Small fridge in the room. Good ambiance for families.
Bad quality of wi-fi. Very hard to establish and keep the connection. The hair-dryer provided was too weak, almost unusable, even for those with short hair (my case). Low supply of fresh fruits for breakfast.
Locatn - close torailway station an old city Really friendly and helpful personnel Rooms are clean, right size and nicely decorated
Very small lift
position near station
Tv-small, only Italian programs
Location very near the main train station, good breakfast
Furniture is really old and needs refurbishment.
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