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Largo Fratelli Alinari 11, 50123 Florence – Show map
Excellent location – rated 9.2/10! (score from 275 reviews)
Rated by guests after their stay at Hotel Berna.
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6 Reasons to Choose Hotel Berna
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1148 properties in Florence
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275 verified reviews
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Hotel Berna's staff speak: Romanian, Italian, French, Spanish, English
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Food & Drink
Bar, Breakfast in the Room
Free! WiFi is available in all areas and is free of charge.
Private parking is available at a location nearby (reservation is not needed) and costs EUR 24 per day.
Room Service, Car Rental, Shuttle Service (surcharge), Airport Shuttle (surcharge), Express Check-in/Check-out, Tour Desk, Ticket Service, Baggage Storage, Private Check-in/Check-out, Laundry, Ironing Service, Shoeshine, Suit Press, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Family Rooms, Elevator, Soundproof Rooms, Heating, All Spaces Non-Smoking (public and private), Air Conditioning
Romanian, Italian, French, Spanish, English
1:00 PM - 12:00 AM
8:00 AM - 10:30 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! Up to two children under 2 years stay free of charge in a crib.
One older child or adult is charged EUR 30 per person per night in an extra bed.
The maximum number of extra beds in a room is 1.
The maximum number of cribs in a room is 2.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hotel Berna accepts these cards and reserves the right to pre-authorize your card prior to arrival.
If you are booking a prepaid rate and require an invoice, please include your company details in the Special Requests box when booking.
Based on 275 reviews
Show reviews from:
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Staff is very friendly and helpful. The rooms are cozy.
Wifi reception was poor. I had to stand by the room door to get a decent signal.
great location & staff very helpful
Amazing accomodation with fantastic nice and helpfull stuff! In the heart of Florence. Tasty breakfast. Thank you for everything!
Only the wifi was not the best
Helpful staff, good breakfast, every room decorated individually.
Very convenient location. Small fridge in the room. Good ambiance for families.
Bad quality of wi-fi. Very hard to establish and keep the connection. The hair-dryer provided was too weak, almost unusable, even for those with short hair (my case). Low supply of fresh fruits for breakfast.
Locatn - close torailway station an old city Really friendly and helpful personnel Rooms are clean, right size and nicely decorated
Very small lift
position near station
Tv-small, only Italian programs
Location very near the main train station, good breakfast
Furniture is really old and needs refurbishment.
Location clos to the station and sightseeing spots. Lots of reestaurants and bars. Very friendly and helpful staff. Elevator!...great for baggage, no need to climb the third floor.
At night a bit noisy from street area. My 4yrs old daughter got insects bites all over her two arms at night. But staff were vey helpful and gave us local remedies
Friendly staff, excellent cappuccinos and hot chocolate for breakfast.
The staff were amazing and very helpful even getting to a doctor. The rooms were clean and the location was excellent, close to trains. Breakfast was good with lots to choose from. Really enjoyed our stay there and would come back next time.
The location of hotel The kindness of reception desk
Air condition has a smell when open a while
Closeness to train station, the staff, the breakfast
No air conditioning when it was over 100 degrees in Florence; had to keep windows open for some fresh air and the Mosquitos were horrible with the dumpsters below our window. The dumpsters were emptied every night, so noisy.
Good reception and location
Very noisey on a busy street Buses started engines early in the morning at 05.30.
- location 2 min from the train station, at the border of the old town - friendly atmosphere
- the reception is staffed only at certain hours of the day - the elevator is tiny - weak WIFI
We liked the location, just steps from the train station and walking distance to all the sites we wanted to see. The receptionist provided us with some helpful information about eating options when we arrived rather late in the day on a Sunday.
The overall appearance was rather dowdy. Walls were painted a garish yellow. Breakfast was sub-par. View from the window was of a rundown interior courtyard.
Great spread of breakfast. The friendly staff and they are always so helpful. Thank you, Nadia.
The slow water pressure happened at times (not always).
The location was great--very close to train station which was very convenient for us. Ths staff were so nice and friendly. The breakfast was good.
The breakfast area is a bit cramped but fine for us! Room was tight for 3 people but again was fine for us!
The hotel was close to the train station which made it easy to travel. Upon arrival the desk clerk asked how long we would be staying - and given the short period of time in Florence, mapped out a path of all the key places to see. The art and style of the room was very unique and charming. Just the right size for two people. The staff on site were amazing the entire trip and if I make it back to Florence this will be the place I will stay again.
The breakfast area was a bit crowded but the food was good despite the limited selection.
Great location and near to train station. Very nice staff and service. Cosy and special room design.
Wifi code didn't work. Shower head broken.
The location, perfect for a short trip, close to everything. Staff very nice and helpful Very relaxed atmosphere.
Lovely family run hotel . Easy 1-2 minute walk from station . Perfect for day tours from there too . Thank you Francesca ... A lovely stay x
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