Hotel Berna

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la camera era molto confortevole, il personale molto gentile e ospitale e la posizione dell'hotel ottima

la gentilezza ed affabilità dello staff

This reviewer provided a score but did not have any comments

Vicinanza rispetto alla stazione ferroviaria e al centro storico. Fruibilità ottima di ogni servizio.

Posizione, pulizia delle camere, cortesia dello staff. Buono il rapporto qualità-prezzo.

Climatizzazione, pulizia, cortesia del personale, l'albergo è al centro di Firenze, a 5 minuti dalla Stazione dei Treni, è carino e colorato. Elevato rapporto prezzo qualità: 50 euro a notte

veramente una sorpresa, carinissimo, pulito, bell'arredamento, bagno impeccabile, complimenti, non sembra un 2 stelle

Great Hotel, and very good price.Francesca en Paolo (owners of the hotel) were very kind and helpfull with everything.The room and bathroom was big and clean.The airconditioner worked just fine.The breakfast was also very good, and the breakfastroom is very cosy.It was like feeling at home, and Francesca did her best to make you feel like home.And it worked.

A hotel staff is very nice and friendly.

Friendly helpful staff. We thought the breakfasts were fine, and Francesca explained that she would love to serve fresh bread rolls but the rules are that everything has to be packaged in plastic! The bus from Pisa airport goes to the train station which is five minutes walk from the hotel.

You'll need ear-plugs if you want to sleep with the windows open (or possibly if you don't), but it's right in the city centre so can't be helped.

Paolo and Francesca were simply outstanding. They were friendly, helpful and made me feel like i'm at home. The hotel is also a stone's throw away from the Firenze SMN station, which made it a breeze to take day trips. The hotel also has a small elevator, which is really convenient if you've got luggage.

The street that the hotel is on is fairly busy, so it could still be quite noisy even at night.

very helpful and friendly receptionist; convenient place, easy to find. but the location information is not useful, suggest to revise. Each room is decorated differently, very comfortable and clean environment.