Hotel Berna

駅からも観光地からも近いのはとても便利でした。オーナーもとても気さくに話しかけてくれました。

外国語が得意ではない人間からすると、夜何かあったときにオーナーに電話をしなければいけないのはちょっと辛いと思いました。また、立地条件的に車の音などがけっこう部屋に響くと思いました。

Great Hotel, and very good price.Francesca en Paolo (owners of the hotel) were very kind and helpfull with everything.The room and bathroom was big and clean.The airconditioner worked just fine.The breakfast was also very good, and the breakfastroom is very cosy.It was like feeling at home, and Francesca did her best to make you feel like home.And it worked.

A hotel staff is very nice and friendly.

Friendly helpful staff. We thought the breakfasts were fine, and Francesca explained that she would love to serve fresh bread rolls but the rules are that everything has to be packaged in plastic! The bus from Pisa airport goes to the train station which is five minutes walk from the hotel.

You'll need ear-plugs if you want to sleep with the windows open (or possibly if you don't), but it's right in the city centre so can't be helped.

Paolo and Francesca were simply outstanding. They were friendly, helpful and made me feel like i'm at home. The hotel is also a stone's throw away from the Firenze SMN station, which made it a breeze to take day trips. The hotel also has a small elevator, which is really convenient if you've got luggage.

The street that the hotel is on is fairly busy, so it could still be quite noisy even at night.

very helpful and friendly receptionist; convenient place, easy to find. but the location information is not useful, suggest to revise. Each room is decorated differently, very comfortable and clean environment.

The staff was very friendly and helpful (and spoke English). It is a small hotel and they care about their guests. The rooms were beautiful, immaculate, air-conditioned and spacious for a great price. Hotel is near the train station and just a short walk to most sites. I highly recommend Hotel Berna.

Staff

I liked the rooms, they all are different and nicely decorated with old fashioned furniture but the bathrooms are new and spotless. Staff at the hotel is really friendly and welcoming

There is no full time reception and no contact number available all the time in case of any problem during the stay, so you have to wait until someone turns up

Room is so spacious and the hotel location is very closed to the main station.

The hotel sign is not clear and the hotel is actually located at the third floor of the building. Also, the breakfast can be improved.

Accueil chaleureux chambre bien aménagée situation de l'hôtel

atmosphere agreable

chambre cote de la rue avait bruit du trafic