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Different locations in Venice, Cannaregio, 30125 Venice – Show map
|Dorsoduro Garden Two-Bedroom Apartment|
|Dorsoduro Garden Two-Bedroom Apartment (6 Adults)|
|Dorsoduro Two-Bedroom Apartment (6 Adults)|
|Cannaregio One-Bedroom Apartment|
|Santa Croce Three-Bedroom Apartment|
|Santa Fosca Two-Bedroom Apartment (5 Adults)|
|Santa Fosca Two-Bedroom Apartment (6 Adults)|
|San Polo Two-Bedroom Apartment|
|San Polo Two-Bedroom Apartment (7 Adults)|
|Cannaregio Studio with Sofa Bed (2 Adults)|
|Cannaregio One-Bedroom Apartment (5 Adults)|
|Cannaregio Two-Bedroom Apartment (6 Adults)|
|Cannaregio Two-Bedroom Apartment (7 Adults)|
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345 verified reviews
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Best Venice Apartments's staff speaks: Italian, Spanish, English
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Free! WiFi is available in all areas and is free of charge.
Private parking is available at a location nearby (reservation is needed) and charges apply.
Non-smoking Rooms, Family Rooms, Heating, All Spaces Non-Smoking (public and private), Air Conditioning
Italian, Spanish, English
3:00 PM - 8:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to apartment type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 3 years is charged EUR 10 per person per night in a crib.
The maximum number of cribs in a room is 1.
There is no capacity for extra beds in the room.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Best Venice Apartments accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Based on 345 reviews
Value for money
Show reviews from:
pull out bed really poor quality
Very good location and great apartment furnished!
everything! Particularly space, cleanliness, great facilities.
door locks a bit stiff and awkward to use nothing much really.
Bit noisy at night
Good location and professional staff. Facilities good. Be not very comfortable (sofa bed).
When you leave. Make sure you go out and open the front gate. You need to unlock it from the inside. After closing the apartment door with keys inside, we became trapped. Had to climb over the wall, hands cut on glass shards in top of wall. Not fun...
Quality of furniture and facility
No wi fi Air cond is not available most of our stay
Location was excellent. Very close to Rialto bridge making it a great place to explore Venice.
Appalling customer service with no one in sight or contactable to help. The apartment was provided with no toiletries and at check-in we were not even informed. Wi-Fi did not work for the 2 days we were there and Best Venice Apartments could not advise if and when they would fix it. Terrible would not advise using a Best Venice Apartments. Simply go elsewhere.
No hot water the first day, No WiFi Connection, AC wasnt working at all, Washing machine wasnt working either
We had two separate apartments, and both were lovely. One was on the second floor (there is a lift) and was a one story, two bedroom apartment. It was glorious for the four of us as it had a great queen size bed in one room and two twins in the other. The apartment was immaculately clean and felt very peaceful. The other apartment, which was down the road a bit, was also nice. It was more of a loft apartment, with a sofa bed downstairs and nice bed upstairs. It was charming with wood ceilings. Both were within very close distance to the train station, which is no small thing in Venice. Easy for young and old travelers to access, as we were there with my kids and my parents (in their 70's).
The loft apartment did not feel as clean as the other apartment (there was a large and noticeable stain on the sofa bed). While the loft apartment can accommodate 4 people, it feels rather crowded when all in the main room. Otherwise, we really enjoyed.
Location was pretty okay
Bathroom, Staff didn't respond on time AC was not working at all Worst maintenance
Nice big appartment good located, nice design. There is Billa near the appartment Ca D'Oro boat station five minutes from the appartment.
1) Din't find corkscrew. 2) Appartment was not quit clean. 3) Too many mosquitos and did not find fumigator
Appartement was clean. Good location
I would never recommend anyone to stay in this place. It was my worst experience ever in terms of staff behaviour and services. There was no match to lit stove, ACs were not working, and then light went off. When I called the lady on the given 'emergency no' she said nothing can be done After 1900 hrs. She was putting all the blames on the guy who showed us the apartment ...While he told me not to call him and call her for anything. It was a terrible experience all in all.
Everything else. Terrible check in procedure. The apartment location was not very good and the infrastructure was terrible, we were without electricity for an entire day, and the staff was the least helpful I have ever seen. They simply did not answer our calls and messages and when we were finally able to talk to someone they were extremely rude and did not seem to care about our problem at all, and did not even bother to send someone to the apartment, merely testing us about half an hour after we called them instructing us how to fix the problem. By far my worst experience as a paying guest ever!
The location was the only good thing about this apartment.
We were very disappointed with the apartment for a few reasons: - When we were checked in to the apartment the lights/ac weren't working and neither were the kitchen appliances. (The temps were in high 80's) - The WIFI was not working and were told it hadn't been working for a month and they will give us a discount for that. - The check in lady made a couple of calls, and got the lights to finally work. We were told that maintenance would come by in 30 mins to do the rest of the stuff. I asked her what I am supposed to do if the maintenance guy doesn't come and what can I do as there is no WIFI - she suggested I go buy wifi for 5 euros a day and use that. You have to remember I just landed in the city - i have no clue where things are. I asked her if she had a map for us and she said "no.. you can go buy one"! Then when I was asking her other questions, she was like "sorry - we manage 150 apartments in Venice and are not responsible for anything with the house- contact the booking agent - I have to go and have another meeting" and left very abruptly. - The Wifi wasn't working which was disappointing as that is our only mode of communication with family back home and weren't told ahead of time. Plus we had no way of contacting anyone with issues with the house or anything else. - Then we went to the store and couldn't get the front door open with our key so had to wait for the maintenance guy to come by who used his key which also wasn't working properly, he then had to call a second guy to bring the tools and then they were sitting there working on the door for at least 30 mins and also the issues with the kitchen for over 15 mins. - There is one set of keys for a house this big and we have 6 adults and 2 kids which is not really convenient. - The handles on the middle floor bedroom is out from the front and the back and the wood piece on the door is all stripped away where the door latches.
Great! Good position free internet, very cleaned, and close to restaurant and bars!
Absolutely loved it!!! Would stay there again when visiting Venice, so close to everything and the apartment was clean, modern and best of all it included a washer which really helped our family of 5. It was spacious as well.
No Wifi Smell at Bathroom Too much Insect Air Conditioning very bad (climate working badly even said that it is not working) They Get your credit card number for deposit ( what can they do with it later unknown. *not confident*)
The fact are money was taken and we received no receipt even after asking. The sofa bed was uncomfortable and unexpected the apartments are advertised all with a sofa. No wifi working. Unproffessional management only available via emails not in person.We were offered a different apartment with a wopping great price tag and told no one had ever approached them with any complaints before.The way the mamagement reply to these reviews gives you a measure of the level of service to expect. Varying water temperatures in the shower. The keys were very difficult to use however provided very good security. Dishes left albeit clean in the dishwasher from previous travlers. A dissapointment over all given the photos and the high standards in our other accomodation throughout Italy
The furniture is modern and exactly as seen in the pictures.
There is no information about the neighborhood where the apartment is located. Ours was in Caraveggio, which is a 30 minute walk from Piazza San Marco. There was no information in this regard in the reservation. In addition, they choose your check in time (and are very inflexible in accommodating any request for time change) and charge you extra money if you arrive before or after their stipulated time. We had to plan our trip according to their schedule. The apartment is extremely noisy and the bed very uncomfortable. I could barely sleep in the two nights we spent there.
Nothing at all !!@#$xx%%
The staff was quite disinterested in solving our complaints. On arrival, we realised that the airconditioning and the wifi wasn't working and the staff who checked us in also didn't bother to do so. On our complaint to the office via phone, we were given the phone number of the maintenance team and asked to contact them. The lady who picked up our call informed us that the wifi wasn't working and that we shall be refunded Euro 15/-(Can't imagine how this amount could help me!!). She sent, after 4 long hours and after repeated sms and calls, a person who was more concerned about missing his transport back home rather than attending to the airconditioning. He left confirming that it would work but nothing did, it was just fan for some time then the air conditioner would stop automatically flashing a yellow and a red light. We tried calling up the Best Venice Apartment office next day to register our complaint again but didn't even get any one to respond. Probably they thought that since the money was already in their pockets and that we were there just another day, it wasn't worth their while to attend to our issues. Oh, I mustn't forget to mention about the lovely stench of the gutter and the blocked bathroom wash basin(eeeeks). It was truly a nightmerish experience, which we decided to live through by exiting out of the apartment as soon as we could. We strongly recommend that the services of Best Venice Apartments shouldn't be used and travellers shouldn't get lured by the lovely pictures posted on the web as these do not tell the true story which only the travellers who have been to these apartments can tell. Booking.com is lowering its standard by allowing posting of these kind of apartments on its site.
Locations ideal to live like locals and clean. Dishwasher and washing machine good.
Really sold to sleep 6 the trundle bed was not ideal for a second adult really should think about a more quality bed so adult not sleeping on floor. There was not much room in the kitchen living area so using the sofa bed would just not have worked. The put up white bed is only poss for a child. Think you would never manage 6 adults in here we found it a bit of a squeeze with four and one did not enjoy sleeping just off the floor. Shower is off and on temperature wise and the shower cubicle leaks. Air conditioning seems to work at times and not others ? Maintenance needed.
We saw lots of BUGs there after 3 days still we have rash and Doctor recommend antibiotic for whole family , it smells very very bad and they offers us Wifi but we never had it!
-neat flat -all facilities for cooking -good wifi -peaceful place
-staff should be available so that v can contact them if ant emergency -air conditioners should be changed as soon as possible -soaps n other toilet material should be provided
can hardly sleep at night because of the heat that the air conditioning can not cool down and the noise from the street till early morning
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