Best Western Hotel President  

Very close to Manzoni metro station and the Colloseum. Staff, especially Barbara, Sandro and Ubaldo are very friendly and kind and will help you with everything you need. Rooms very clean, especially bathrooms. Amazingly comfortable bed, you have an excellent sleep after long walks in the city. Free internet access if you have your own laptop. The area is fine, not much traffic, calm stay. Breakfast is very fresh, big variety of food, nice start for a long day in Rome. Definitely would recommend it, we will go again soon

Proximity to the coloseum and the metro. The metro was unfortunately out of action for the first two days of our stay but there was excellent replacement buses with bus stop less than two minutes walk from the hotel on the main road. The coloseum is about 20minutes walk or so from the hotel. Overall, good value for money. Good range at breakfast though the bacon was rather too salty and the bread rolls could be softer. I particularly liked the good availability of fruit salad. Tours could be arranged via the hotel though we did not utilise this facility on this occasion.

The key to one our booked rooms kept malfunctioning and had to be replaced about three times. I feel that there is a problem with the computer programming for that particular room and should be sorted before another guest is put in there. The information leaflet about the hotel was not clearly displayed in the rooms or mentioned by the hotel staff at the reception. I feel the reception staff could have done more than just giving us our keys and showing us the way to the lifts. The scaffolding in front of the hotel makes it look rather ugly from the outside. Coffee making facility is provided only on request. This information is located somewhere in the leaflet and was stumbled upon by chance.

Good proximity to many major tourist sites. The hotel staff were friendly and helpful. They tried to please even if circumstances were beyond their control.

Room overlooking the main street is too noisy.

Very important : free wifi. Nice bed + bathroom. Clean room.

There's a metro station in front of the hotel, so very convinient to get other place (If no metro strike).

It is said check in could be made after 14:00, but we arrived there at 15:00, and waited half an hour to get our room.

Friendly stfaff, great location and good value. Excellent breakfasts.

Room and prices

Poor selection for breakfast

Breakfast.

Bathroom and small room for 4 stars hotel.

The room was small, bathroom had obviously been renovated, but not to a good standard. Every time we had a shower, the water leaked all over the floor. The pillows were lumpy and the carpet was stained. The shutters/curtains and air conditioning were good. There was no iron/tea or coffee facilities in the room, which I usually consider standard in a hotel claiming to be 4 stars. Our room was quiet, whcih was good. The breakfast was adequate but basic, and I was surprised and disappointed that they did not serve fresh tea or coffee, which again would improve the impression of breakfast and is something I would expect from a hotel claiming to be 4 stars. More like a budget 3 star.

All it was very good in that hotel.

professionalism and helpfulness of staff clean and tidy atmosphere located right next to bus / tram / metro stop

Location. If the metro was in operation, it would have been terrific.

I stayed 3nights there, and on the first night they put us into a room facing the main street, and it was extremely noisy. Second nights and on I have asked for the room to be changed and it was ok, but I could not stand the noise.