Best Western Hotel Rivoli

The staff was nice and helpful especially a lady at the reception. The breakfast was good.

Staff was very helpful, especially the girl with black hair and blue eyes that worked the reception in the mornings, she was great. Despite the hotel beeing a little bit far from the turistic places, there's a bus that takes you to a central location in 20 minutes maximum.

We got a triple room and the third bed placed in the room wasn't very good. Wi-fi works great but not in the basement rooms.

very friendly staff, clean room, price, decent breakfast, free wifi

a bit noisy aircondition although it was winter and should not work

Once we had found out about the 52 & 926 buses we were well away. A 1 euro ticket covered our journey to the city with the bus terminus close to the Vatican and Trevi Fountain respectively. The staff were polite and extremely helpful.

There should be tea/coffee making facilities in the room. After a day walking the streets of Rome it wuld have ben nice to relax in our room with a nice cuppa! As it was we had to pay 3 euro per cup.

The staff was very kind, and the location of the hotel was in parioli, one of the best neighbourhood in Rome.

The furniture was quite obsolete, some things in bathroom need to be fixed.

Hotel staff was very helpfull and kind. The dining room was small and charming, like a nice and cosy restaurant.

not in center - requires taxi rides.

the location of this hotel was the main reason for choosing this hotel as it is in the area where our daughter and family are liviing and we were very pleased with our stay. It was all that we expected and the staff were friendly and efficient

The only area for improvement we felt was the breakfast. We would have liked more choice and fresh fruit.

Comfortable and clean rooms. Friendly hotel staff.

The breakfast was very budget and of limited quality for being a 4-star hotel. We were surprised because everything else was so good but the breakfast was of 2-star class, no fresh food only packaged berries, bread, yoghurt etc. We would have expected fresh fruit, fresh bread etc..

went to watch arsenal beat roma in the champions league so this hotel was in a good location,nice pleasant staff,decent enough breakfast,clean rooms.Done the job nicely.

Colazione buona e abbondante, pulizia ottima, tranquillità della zona, ottima posizione

Qualche problema con l'acqua calda della doccia, ci metteva tanto tempo a scaldarsi

buon rapporto prezzo qualita' . un po' decentrato ma ben collegato con mezzi pubblici al centro citta'

Ho dormito solo una notte ed ero in hotel per motivi di business. Tutto ok.

la disponibilità del personale a sopperire alla difficile individuazione dell'hotel

l'ubicazione