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Best Western Hotel Universo
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ملاحظات النزيل الشخصية
يتم ترتيب التعليقات حسب اللغة والتاريخ وكحد أقصى 25 التعليقات للصفحة الواحدة
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مجهول
زوجان شابان
أيرلاندا
8 سبتمبر, 2009
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Conveniently located in walking distance from the metro and train station to explore central and greater Rome. Also, not too far to walk to the main districts. Very easy to get from the train station to the hotel. The room was perfect - comfortable and clean. The hotel is very well run and staff were highly efficient and friendly. We would definately stay here again. |
10 |
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Minyoung
مسافر فرد
Seoul,
كوريا الجنوبية
8 سبتمبر, 2009
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staff kind, clean, breakfast good |
9 |
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Lampros
زوجان شابان
Trikala,
اليونان
9 يوليو, 2009
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asked for a double room and got a double bed!!!! the room was tiny.breakfast isn't their strong point either... |
5 |
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Murry
زوجان شابان
Westcliff,
المملكة المتحدة
9 يونيو, 2009
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The hotel was clean with helpful staff. The room wasn't large but as we were on a city break and out and about most of the day this wasn't a problem. The hotel was situated close to the station which was a bonus although they do offer a personal airport shuttle service which at 45 euros is roughly double the train fare but very good if you have an early departure. |
7.5 |
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مجهول
زوجان شابان
اسرائيل
3 يونيو, 2009
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the location was good, the room was very clean, they arrange the taxi to airport for the guest (at fair price) |
8 |
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Peter
زوجان شابان
Budapest,
المجر
14 مايو, 2009
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The location of the hotel is pretty good for a 4-day city trip. Compering to the standard quality of a 4 star hotel in Italy, Universo is clean and comfortable. The hotel staff (unfortunately without exception) was surprisingly unpolite, although we spoke Italian to them. |
6.5 |
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Konstantinos
زوجان شابان
pireas, Athina,
اليونان
29 أبريل, 2009
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very close to the city center and the termini station makes your tour in the city much easier.very clean and comfortable rooms and also a nice breakfast.when i arrived at 22/04/2009 the gentlemen on the front desk was superior and also the lady on my check out very sweet.(sorry i dont remember their names) the bar area should be more like a bar to go and have a nice drink with nice atmosphere and more modern decor..it wasnt bad but its not my style. |
9.5 |
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Olga
زوجان شابان
St. Petersburg,
الاتحاد الروسي
29 أبريل, 2009
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The staff was friendly and really helpful, room service was rather fast and effecient. Breakfast was included in a room rate and was quite nice. Even we got a problem first night but it was solved and we got a compliment from the hotel for inconvience caused. One of the hotel great advantages is it location, just in a city center easy to get to any part. |
7.5 |
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مجهول
زوجان شابان
اليونان
22 أبريل, 2009
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The room was nice. Some of the staff were helpful The breakfast was boring and products of poor quality. The area close to the hotel is not a good place to stay. |
6 |
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مجهول
أسرة مع أطفال صغار
كرواتيا
22 أبريل, 2009
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services |
8 |
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مجهول
زوجان شابان
اليونان
20 أبريل, 2009
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The comfortable room & nice clean bath ! spot was also superb! Breakfast as well !!! The fact that the stuff always tried to promote (sale to us) services of the hotel. Example: guides, limouzines etc & they didn;t not help us at all in planning our days.. However it is easy to find your way "out"... |
7.5 |
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Joseph
زوجان ناضجان
FPO AE,
الولايات المتحدة الأمريكية
30 مارس, 2009
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THe staff reception was excellent Mario was very knowledgable and I heard him speak in at least 4 languages |
9 |
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Mohamad
مسافر فرد
riyadh,
المملكة العربية السعودية
30 مارس, 2009
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the wide of the room |
7 |
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Pentti
زوجان ناضجان
Tampere,
فنلندا
26 مارس, 2009
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The room was clean the personal (chambermaid) has done good work and the facilities were ok The personal in the reception looked down their nose at us, when we arrived in the hotel and also after that. The room temperature was all the time between 26 and 27.9 Celcius! When I complained about that and said thet the AC is not working, in 1½ an hout nothing happened. |
6.3 |
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مجهول
مجموعة
الامارات العربية المتحدة
12 مارس, 2009
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Everything was great and I really suggest it to both business and family travellers Breakfast wasn't a rael 4 four stars hotel breakfast |
10 |
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Loukas
أسرة مع أطفال صغار
LIMASSOL,
قبرص
4 فبراير, 2009
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the staff was very helpfull and polite especially the reception mr Cristiano and mr Alfredo the taxi driver who works for the hotel. breakfast should have more variety |
9.5 |
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مجهول
زوجان شابان
أيرلاندا
27 يناير, 2009
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There was a Sauna there which was nice to relax in & the piano man playing in the lounge was entertaining. |
8.5 |
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Christian
زوجان ناضجان
CERGY,
فرنسا
25 يناير, 2009
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Our room was confortable and quiet.Breakfast excellent. The staff of the reception could be a little more friendly and smiling. |
8.5 |
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Carlos
مجموعة
Davi,
الولايات المتحدة الأمريكية
22 يناير, 2009
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Most of the personnel was extremely helpful. The location of the hotel (near Termini Station) is excellent. Facilities are very good and the breakfast buffet is very complete. I had problems connecting to the internet in my room but the hotel staff, upon my request for help, came almost inmediately to my room to assist me. The hotel was very helpful and removed the charges from my bill since I couldn't connect. |
9.5 |
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Michael
زوجان شابان
Tramore,
أيرلاندا
2 يناير, 2009
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The breakfast, and the room. |
9.5 |
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مجهول
زوجان ناضجان
المملكة المتحدة
7 ديسمبر, 2008
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The proximity to the attractions. The room we were allocated was not as expected, although ok for our short stay. |
6.5 |
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مجهول
زوجان شابان
بولندا
5 ديسمبر, 2008
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Central location only a short walk away from Termini and most of historical attractions. It makes the arrival and departure much easier when using public transport on the way from/to airport as well as sightseeing. Modern but small rooms but how long one spends in the room after all when coming to Eternal City. Pretty thin room door but we had no problems falling a sleep after a day of walking. |
7.5 |
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Lynnie
زوجان ناضجان
oakleigh,
أستراليا
15 أكتوبر, 2008
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Great location to all tourist interests and train station Not all rooms are non smoking rooms. You can be unlucky and get a smoking room and it can be very unpleasant. |
6.5 |
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William
زوجان ناضجان
dublin,
أيرلاندا
22 سبتمبر, 2008
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Very central to all SITEs |
8 |
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مجهول
زوجان شابان
مالطا
20 سبتمبر, 2008
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the hotel is clean and very quiet . The breakfast very good and the staff are helpful. |
7.5 |
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