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Best Western Hotel Universo
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7.8
A dalt
Segons
224
comentaris
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Mostra resultats de: |
comentaris clients
Els comentaris estan ordenats per idioma i data amb un màxim de 25 comentaris
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Anònim
Parella jove
Espanya
20 juliol 2008
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La neteja de les habitacions és molt correcte. Valorem la qualitat dels objectes d'higiene personal, i el comfort de l'habitació. En algunes habitacions no hi ha caixa forta, tot i que l'hotel disposa d'una caixa forta pels seus clients a disposició les 24 hores del dia. |
7 |
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Murry
Parella jove
Westcliff,
Regne Unit
9 juny 2009
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The hotel was clean with helpful staff. The room wasn't large but as we were on a city break and out and about most of the day this wasn't a problem. The hotel was situated close to the station which was a bonus although they do offer a personal airport shuttle service which at 45 euros is roughly double the train fare but very good if you have an early departure. |
7.5 |
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Anònim
Parella jove
Israel
3 juny 2009
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the location was good, the room was very clean, they arrange the taxi to airport for the guest (at fair price) |
8 |
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Peter
Parella jove
Budapest,
Hongria
14 maig 2009
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The location of the hotel is pretty good for a 4-day city trip. Compering to the standard quality of a 4 star hotel in Italy, Universo is clean and comfortable. The hotel staff (unfortunately without exception) was surprisingly unpolite, although we spoke Italian to them. |
6.5 |
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Konstantinos
Parella jove
pireas, Athina,
Grècia
29 abril 2009
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very close to the city center and the termini station makes your tour in the city much easier.very clean and comfortable rooms and also a nice breakfast.when i arrived at 22/04/2009 the gentlemen on the front desk was superior and also the lady on my check out very sweet.(sorry i dont remember their names) the bar area should be more like a bar to go and have a nice drink with nice atmosphere and more modern decor..it wasnt bad but its not my style. |
9.5 |
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Olga
Parella jove
St. Petersburg,
Rússia
29 abril 2009
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The staff was friendly and really helpful, room service was rather fast and effecient. Breakfast was included in a room rate and was quite nice. Even we got a problem first night but it was solved and we got a compliment from the hotel for inconvience caused. One of the hotel great advantages is it location, just in a city center easy to get to any part. |
7.5 |
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Anònim
Parella jove
Grècia
22 abril 2009
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The room was nice. Some of the staff were helpful The breakfast was boring and products of poor quality. The area close to the hotel is not a good place to stay. |
6 |
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Anònim
Família amb nens petits
Croàcia
22 abril 2009
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services |
8 |
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Anònim
Parella jove
Grècia
20 abril 2009
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The comfortable room & nice clean bath ! spot was also superb! Breakfast as well !!! The fact that the stuff always tried to promote (sale to us) services of the hotel. Example: guides, limouzines etc & they didn;t not help us at all in planning our days.. However it is easy to find your way "out"... |
7.5 |
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Joseph
Parella gran
FPO AE,
Estats Units d'Amèrica
30 març 2009
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THe staff reception was excellent Mario was very knowledgable and I heard him speak in at least 4 languages |
9 |
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Mohamad
Persona que viatja sola
riyadh,
Aràbia Saudita
30 març 2009
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the wide of the room |
7 |
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Pentti
Parella gran
Tampere,
Finlàndia
26 març 2009
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The room was clean the personal (chambermaid) has done good work and the facilities were ok The personal in the reception looked down their nose at us, when we arrived in the hotel and also after that. The room temperature was all the time between 26 and 27.9 Celcius! When I complained about that and said thet the AC is not working, in 1½ an hout nothing happened. |
6.3 |
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Anònim
Grup
Unió dels Emirats Àrabs
12 març 2009
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Everything was great and I really suggest it to both business and family travellers Breakfast wasn't a rael 4 four stars hotel breakfast |
10 |
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Loukas
Família amb nens petits
LIMASSOL,
Xipre
4 febrer 2009
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the staff was very helpfull and polite especially the reception mr Cristiano and mr Alfredo the taxi driver who works for the hotel. breakfast should have more variety |
9.5 |
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Anònim
Parella jove
Irlanda
27 gener 2009
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There was a Sauna there which was nice to relax in & the piano man playing in the lounge was entertaining. |
8.5 |
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Christian
Parella gran
CERGY,
França
25 gener 2009
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Our room was confortable and quiet.Breakfast excellent. The staff of the reception could be a little more friendly and smiling. |
8.5 |
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Carlos
Grup
Davi,
Estats Units d'Amèrica
22 gener 2009
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Most of the personnel was extremely helpful. The location of the hotel (near Termini Station) is excellent. Facilities are very good and the breakfast buffet is very complete. I had problems connecting to the internet in my room but the hotel staff, upon my request for help, came almost inmediately to my room to assist me. The hotel was very helpful and removed the charges from my bill since I couldn't connect. |
9.5 |
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Michael
Parella jove
Tramore,
Irlanda
2 gener 2009
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The breakfast, and the room. |
9.5 |
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Anònim
Parella gran
Regne Unit
7 desembre 2008
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The proximity to the attractions. The room we were allocated was not as expected, although ok for our short stay. |
6.5 |
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Anònim
Parella jove
Polònia
5 desembre 2008
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Central location only a short walk away from Termini and most of historical attractions. It makes the arrival and departure much easier when using public transport on the way from/to airport as well as sightseeing. Modern but small rooms but how long one spends in the room after all when coming to Eternal City. Pretty thin room door but we had no problems falling a sleep after a day of walking. |
7.5 |
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Lynnie
Parella gran
oakleigh,
Austràlia
15 octubre 2008
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Great location to all tourist interests and train station Not all rooms are non smoking rooms. You can be unlucky and get a smoking room and it can be very unpleasant. |
6.5 |
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William
Parella gran
dublin,
Irlanda
22 setembre 2008
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Very central to all SITEs |
8 |
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Anònim
Parella jove
Malta
20 setembre 2008
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the hotel is clean and very quiet . The breakfast very good and the staff are helpful. |
7.5 |
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Sarah
Parella jove
Ingleby Barwick,
Regne Unit
15 setembre 2008
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Excellent standard of accomodation Little bit far from old town so lots of walking |
10 |
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Kenneth
Parella gran
Dunfermline,
Regne Unit
13 setembre 2008
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Location A/C broken down, initial reservation overbooked shifted hotel twice endedn staying at Royal Santina |
4 |
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