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Best Western Hotel Universo
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7.8
Top
Udfra
225
vurderinger
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Individuelle gæstevurderinger
Vurderingerne er sorteret efter sprog og dato med maksimalt 25 vurderinger
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Lampros
Ungt par
Trikala,
Grækenland
9. jul 2009
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asked for a double room and got a double bed!!!! the room was tiny.breakfast isn't their strong point either... |
5 |
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Sonia
Ungt par
New Rochelle,
USA
9. jun 2009
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This reviewer provided a score but did not have any comments |
8.5 |
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Murry
Ungt par
Westcliff,
Storbritannien
9. jun 2009
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The hotel was clean with helpful staff. The room wasn't large but as we were on a city break and out and about most of the day this wasn't a problem. The hotel was situated close to the station which was a bonus although they do offer a personal airport shuttle service which at 45 euros is roughly double the train fare but very good if you have an early departure. |
7.5 |
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Anonym
Ungt par
Israel
3. jun 2009
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the location was good, the room was very clean, they arrange the taxi to airport for the guest (at fair price) |
8 |
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Peter
Ungt par
Budapest,
Ungarn
14. maj 2009
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The location of the hotel is pretty good for a 4-day city trip. Compering to the standard quality of a 4 star hotel in Italy, Universo is clean and comfortable. The hotel staff (unfortunately without exception) was surprisingly unpolite, although we spoke Italian to them. |
6.5 |
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Konstantinos
Ungt par
pireas, Athina,
Grækenland
29. apr 2009
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very close to the city center and the termini station makes your tour in the city much easier.very clean and comfortable rooms and also a nice breakfast.when i arrived at 22/04/2009 the gentlemen on the front desk was superior and also the lady on my check out very sweet.(sorry i dont remember their names) the bar area should be more like a bar to go and have a nice drink with nice atmosphere and more modern decor..it wasnt bad but its not my style. |
9.5 |
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Olga
Ungt par
St. Petersburg,
Rusland
29. apr 2009
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The staff was friendly and really helpful, room service was rather fast and effecient. Breakfast was included in a room rate and was quite nice. Even we got a problem first night but it was solved and we got a compliment from the hotel for inconvience caused. One of the hotel great advantages is it location, just in a city center easy to get to any part. |
7.5 |
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Anonym
Ungt par
Grækenland
22. apr 2009
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The room was nice. Some of the staff were helpful The breakfast was boring and products of poor quality. The area close to the hotel is not a good place to stay. |
6 |
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Anonym
Familie med små børn
Kroatien
22. apr 2009
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services |
8 |
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Anonym
Ungt par
Grækenland
20. apr 2009
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The comfortable room & nice clean bath ! spot was also superb! Breakfast as well !!! The fact that the stuff always tried to promote (sale to us) services of the hotel. Example: guides, limouzines etc & they didn;t not help us at all in planning our days.. However it is easy to find your way "out"... |
7.5 |
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Anonym
Ungt par
Israel
15. apr 2009
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This reviewer provided a score but did not have any comments |
9.5 |
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Joseph
Ældre par
FPO AE,
USA
30. mar 2009
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THe staff reception was excellent Mario was very knowledgable and I heard him speak in at least 4 languages |
9 |
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Mohamad
Solorejsende
riyadh,
Saudi-Arabien
30. mar 2009
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the wide of the room |
7 |
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Pentti
Ældre par
Tampere,
Finland
26. mar 2009
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The room was clean the personal (chambermaid) has done good work and the facilities were ok The personal in the reception looked down their nose at us, when we arrived in the hotel and also after that. The room temperature was all the time between 26 and 27.9 Celcius! When I complained about that and said thet the AC is not working, in 1½ an hout nothing happened. |
6.3 |
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Man
Ældre par
Hong Kong,
Hong Kong
16. mar 2009
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This reviewer provided a score but did not have any comments |
7.5 |
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Anonym
Gruppe
Forenede Arabiske Emirater
12. mar 2009
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Everything was great and I really suggest it to both business and family travellers Breakfast wasn't a rael 4 four stars hotel breakfast |
10 |
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Saiful
Solorejsende
Jakarta,
Indonesien
3. mar 2009
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This reviewer provided a score but did not have any comments |
8 |
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Olaf
Solorejsende
Lisboa,
Portugal
22. feb 2009
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This reviewer provided a score but did not have any comments |
5 |
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Loukas
Familie med små børn
LIMASSOL,
Cypern
4. feb 2009
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the staff was very helpfull and polite especially the reception mr Cristiano and mr Alfredo the taxi driver who works for the hotel. breakfast should have more variety |
9.5 |
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Carlo
Med venner
monaco,
Monaco
31. jan 2009
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This reviewer provided a score but did not have any comments |
7.5 |
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Anonym
Ungt par
Irland
27. jan 2009
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There was a Sauna there which was nice to relax in & the piano man playing in the lounge was entertaining. |
8.5 |
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Christian
Ældre par
CERGY,
Frankrig
25. jan 2009
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Our room was confortable and quiet.Breakfast excellent. The staff of the reception could be a little more friendly and smiling. |
8.5 |
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Carlos
Gruppe
Davi,
USA
22. jan 2009
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Most of the personnel was extremely helpful. The location of the hotel (near Termini Station) is excellent. Facilities are very good and the breakfast buffet is very complete. I had problems connecting to the internet in my room but the hotel staff, upon my request for help, came almost inmediately to my room to assist me. The hotel was very helpful and removed the charges from my bill since I couldn't connect. |
9.5 |
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Elizabeth
Solorejsende
Tralee, co kerry,
Irland
21. jan 2009
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This reviewer provided a score but did not have any comments |
7 |
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Lee
Solorejsende
Dublin 17,
Irland
15. jan 2009
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This reviewer provided a score but did not have any comments |
6 |
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