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Best Western Hotel Universo
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Milloin haluaisit yöpyä hotellissa Best Western Hotel Universo?
Alkuun
Perustuen
178
arvioon
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Näytä seuraavien arvioijien pisteet: |
Yksittäisten asiakkaiden arviot
Arviot ovat kielen ja päivämäärän mukaisessa järjestyksessä. Korkeintaan 25 arviota/sivu.
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Nimetön
Aikuinen pari
Suomi
13. maaliskuuta 2009
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Aamupala oli hyvä ja monipuolinen. Hotellin sijainti oli erinoimainen. Hotellin henkilökunta oli ystävällistä ja avuliasta. |
8.5 |
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John
Aikuinen pari
Rearsby,
Iso-Britannia
10. marraskuuta 2009
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Receptionists were friendly and helpful, and the location is excellent for tourism being central to the city and public transport facilities. Nothing seriously wrong. The bar staff were a little distant when we asked for a coffee maker for the room, and the cleaning staff each day removed the cups but did not replace the. |
8 |
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William
Nuori pari
Edingen, Baden-Wuerttemberg,
Saksa
4. marraskuuta 2009
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Location was very good. Breakfast was also good. Hotel staff member named Mario was very friendly and helpful. Staff members, although basically friendly, were not helpful (except for Mario). Asked for extra blanket upon arrival due to cold room temperature (we were told we could not turn off the air). Did not get the blanket until next morning. Unacceptable. |
5.5 |
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Nimetön
Nuori pari
Australia
2. marraskuuta 2009
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The only good thing was that it was close to the central train station & close to where our 5 day tour pick up point Staff attitude was poor, room had no heating-weather was cold in Autumn, no tea & coffee avail in room, bathroom sink not designed to be plugged ?, no sound on pay TV, bed lumpy & uncomfortable, far too expensive |
3.5 |
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Nimetön
Nuori pari
Irlanti
8. syyskuuta 2009
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Conveniently located in walking distance from the metro and train station to explore central and greater Rome. Also, not too far to walk to the main districts. Very easy to get from the train station to the hotel. The room was perfect - comfortable and clean. The hotel is very well run and staff were highly efficient and friendly. We would definately stay here again. |
10 |
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Minyoung
Yksin matkustava
Seoul,
Etelä-Korea
8. syyskuuta 2009
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staff kind, clean, breakfast good |
9 |
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Lampros
Nuori pari
Trikala,
Kreikka
9. heinäkuuta 2009
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asked for a double room and got a double bed!!!! the room was tiny.breakfast isn't their strong point either... |
5 |
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Murry
Nuori pari
Westcliff,
Iso-Britannia
9. kesäkuuta 2009
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The hotel was clean with helpful staff. The room wasn't large but as we were on a city break and out and about most of the day this wasn't a problem. The hotel was situated close to the station which was a bonus although they do offer a personal airport shuttle service which at 45 euros is roughly double the train fare but very good if you have an early departure. |
7.5 |
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Nimetön
Nuori pari
Israel
3. kesäkuuta 2009
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the location was good, the room was very clean, they arrange the taxi to airport for the guest (at fair price) |
8 |
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Peter
Nuori pari
Budapest,
Unkari
14. toukokuuta 2009
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The location of the hotel is pretty good for a 4-day city trip. Compering to the standard quality of a 4 star hotel in Italy, Universo is clean and comfortable. The hotel staff (unfortunately without exception) was surprisingly unpolite, although we spoke Italian to them. |
6.5 |
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Konstantinos
Nuori pari
pireas, Athina,
Kreikka
29. huhtikuuta 2009
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very close to the city center and the termini station makes your tour in the city much easier.very clean and comfortable rooms and also a nice breakfast.when i arrived at 22/04/2009 the gentlemen on the front desk was superior and also the lady on my check out very sweet.(sorry i dont remember their names) the bar area should be more like a bar to go and have a nice drink with nice atmosphere and more modern decor..it wasnt bad but its not my style. |
9.5 |
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Olga
Nuori pari
St. Petersburg,
Venäjä
29. huhtikuuta 2009
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The staff was friendly and really helpful, room service was rather fast and effecient. Breakfast was included in a room rate and was quite nice. Even we got a problem first night but it was solved and we got a compliment from the hotel for inconvience caused. One of the hotel great advantages is it location, just in a city center easy to get to any part. |
7.5 |
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Nimetön
Nuori pari
Kreikka
22. huhtikuuta 2009
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The room was nice. Some of the staff were helpful The breakfast was boring and products of poor quality. The area close to the hotel is not a good place to stay. |
6 |
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Nimetön
Perhe pienten lasten kanssa
Kroatia
22. huhtikuuta 2009
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services |
8 |
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Nimetön
Nuori pari
Kreikka
20. huhtikuuta 2009
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The comfortable room & nice clean bath ! spot was also superb! Breakfast as well !!! The fact that the stuff always tried to promote (sale to us) services of the hotel. Example: guides, limouzines etc & they didn;t not help us at all in planning our days.. However it is easy to find your way "out"... |
7.5 |
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Joseph
Aikuinen pari
FPO AE,
Yhdysvallat
30. maaliskuuta 2009
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THe staff reception was excellent Mario was very knowledgable and I heard him speak in at least 4 languages |
9 |
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Mohamad
Yksin matkustava
riyadh,
Saudi-Arabia
30. maaliskuuta 2009
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the wide of the room |
7 |
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Pentti
Aikuinen pari
Tampere,
Suomi
26. maaliskuuta 2009
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The room was clean the personal (chambermaid) has done good work and the facilities were ok The personal in the reception looked down their nose at us, when we arrived in the hotel and also after that. The room temperature was all the time between 26 and 27.9 Celcius! When I complained about that and said thet the AC is not working, in 1½ an hout nothing happened. |
6.3 |
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Nimetön
Ryhmä
Yhdistyneet arabiemiirikunnat
12. maaliskuuta 2009
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Everything was great and I really suggest it to both business and family travellers Breakfast wasn't a rael 4 four stars hotel breakfast |
10 |
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Loukas
Perhe pienten lasten kanssa
LIMASSOL,
Kypros
4. helmikuuta 2009
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the staff was very helpfull and polite especially the reception mr Cristiano and mr Alfredo the taxi driver who works for the hotel. breakfast should have more variety |
9.5 |
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Nimetön
Nuori pari
Irlanti
27. tammikuuta 2009
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There was a Sauna there which was nice to relax in & the piano man playing in the lounge was entertaining. |
8.5 |
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Christian
Aikuinen pari
CERGY,
Ranska
25. tammikuuta 2009
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Our room was confortable and quiet.Breakfast excellent. The staff of the reception could be a little more friendly and smiling. |
8.5 |
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Carlos
Ryhmä
Davi,
Yhdysvallat
22. tammikuuta 2009
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Most of the personnel was extremely helpful. The location of the hotel (near Termini Station) is excellent. Facilities are very good and the breakfast buffet is very complete. I had problems connecting to the internet in my room but the hotel staff, upon my request for help, came almost inmediately to my room to assist me. The hotel was very helpful and removed the charges from my bill since I couldn't connect. |
9.5 |
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Michael
Nuori pari
Tramore,
Irlanti
2. tammikuuta 2009
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The breakfast, and the room. |
9.5 |
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Nimetön
Aikuinen pari
Iso-Britannia
7. joulukuuta 2008
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The proximity to the attractions. The room we were allocated was not as expected, although ok for our short stay. |
6.5 |
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