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Via Principe Amedeo 5B, Central Station, 00185 Rome, Italy – Show map
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879 verified reviews
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Best Western Hotel Universo's staff speaks: Russian, Italian, French, Spanish, English, German
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Sauna, Fitness Center, Massage, Turkish/Steam Bath
Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant with Dining Menu, Special Diet Meals (upon request)
WiFi is available in the hotel rooms and is free of charge.
WiFi is available in public areas and is free of charge.
Public parking is available at a location nearby (reservation is needed) and charges apply.
Room Service, 24-Hour Front Desk, Currency Exchange, Tour Desk, Baggage Storage, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating
Russian, Italian, French, Spanish, English, German
2:00 PM - 12:00 AM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 2 years stays free of charge in a crib.
One child under 12 years stays free of charge in an extra bed.
One older child or adult is charged EUR 50 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. No extra charges.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 870 reviews
Value for money
Show reviews from:
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Score from 975 reviews Excellent
Great location for the sights. Helpful staff and good value for money.
Staff were very helpful, room was cleaned everyday with fresh bedding and towels. Being gluten intolerant, they offered alternatives without any problems. Clean room, offered free use of kettle and ironing board for room use. Would recommend it to anyone for a memorable stay.
Didn't like paying local accommodation tax yet everyone has to pay this regardless of hotel.
convenience and location to shops, train and restaurants
Great location. Friendly staff. Good breakfast. All the main tourist attractions within 15 min walk or short metro ride.
2 minutes walk to the Terminis station. Clean and relatively spacious for a down town hotel.
Breakfast was just fair. Not much choice and quality just so so.
Lovely comfy bed and room
Dining room too small at breakfast time, you were not shown to as table.
Hotel's position, friendly and helpful staff. excellent room, breakfast was good and lots of choice.
Insufficient staff at breakfast, slow to clear tables, lots of mess, not what was expected.
Good spacious rooms.
View from The balcony
breakfast was excellent buffet
too busy at breakfast
The breakfast is very good. The location is very convinient to train station ( 2 minutes walking Room is clean
The single room is very small, smaller than i can imagine. The attitude of the receptionist is not friendly
Decent facilities, good variety at breakfast, price was fair given othr similar locations in the central station area.
i had to ask the staff at the reception several times until they agreed to charge mu credit card upon arrival. They were just a bit lazy. Same happened when i asked for extra towels. Also, I asked about the spa and was told there is no such facilty!!! Although it was one of the reasons that made me chose this hotel over others in the first place.
the staff was very kind, comforte beds, grest breackfast
I really like the easy access to the Tremini train station which gives you access to all areas of the city! Plus it was a 3 min. walk from our hotel, so when it was time to head to the airport it was really convient. Also, we stayed on the second floor which had an awesome view of the city. I will definitely stay here again.
The bed wasn't the most comfortable, but for a tour around Italy trying to get the most value for my money I wasn't disappointed.
Room large, comfortable and trendy
Breakfast could be improved with more fresh choice
Location was great. Close to everything.
It was our honeymoon . We asked in advance to a room with one king bed. Nevertheless - we got twin bed which was not comfortable at all. Room was clean but dining room was terrible !!we found a hair on the fruit salad. The spoons, forks , knife and plate was extremely dirty! I couldn't eat! Staff at front desk not really helpful. I tried to ask them basic questions about the area , the train , any interesting places, and their answer -don't know" . They are not smiling, not kind staff. Personally it's very important that I will get the best service. This is for what I pay for and it can make your vacation much better, if you have good service. Wi if not always work.
Good location near termini station where you can get bus or metro. Hotel staff friendly, free wifi, very good breakfast, room very clean & powerful shower.
Good position as near the main station. Then we moved to a better area to a three star hotel that was fabulous and a lot less money!
Expensive for what it was....all a bit pretentious. Some things were on offer, but you had to ask first such as slippers and gown.
Great location near the central train station and a good base to explore the city. The staff were very helpful. The rooms were very nice, if not a little bit on the small size. But very clean.
Very nice service at the restaurant
Small bed, toilette was not clean, cleaning employees talking loudly to each other at the corredor outside of the room at 07:00 am. People at the reception was not helpful
They were genuinely helpful. This is not my first stay at this hotel. they haven't changed the quality throughout the years.
quality of the room/bed
breakfast could be improved
Good location, nice view, Great staff.
excellent staff left my ring in bedroom call back to hotel 4 hours later when I missed ring it was at reception waiting for me great hotel
Not much except location
The place was run down and needed at least a coat of paint.
The bathroom was a bit tired and the shower was not separate but over a bath. Not a huge problem but might not be suitable for some people.
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