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Best Western Hotel Universo
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언제 Best Western Hotel Universo호텔에서 숙박을 원하십니까?
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고객 이용후기
이용 후기는 언어별 날짜별로 정렬되며 최대 25 건의 이용 후기가 한 페이지당 표시됩니다.
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John
장년 커플
Rearsby,
영국
2009년 11월 10일 화
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Receptionists were friendly and helpful, and the location is excellent for tourism being central to the city and public transport facilities. Nothing seriously wrong. The bar staff were a little distant when we asked for a coffee maker for the room, and the cleaning staff each day removed the cups but did not replace the. |
8 |
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William
젊은 커플
Edingen, Baden-Wuerttemberg,
독일
2009년 11월 4일 수
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Location was very good. Breakfast was also good. Hotel staff member named Mario was very friendly and helpful. Staff members, although basically friendly, were not helpful (except for Mario). Asked for extra blanket upon arrival due to cold room temperature (we were told we could not turn off the air). Did not get the blanket until next morning. Unacceptable. |
5.5 |
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익명
젊은 커플
호주
2009년 11월 2일 월
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The only good thing was that it was close to the central train station & close to where our 5 day tour pick up point Staff attitude was poor, room had no heating-weather was cold in Autumn, no tea & coffee avail in room, bathroom sink not designed to be plugged ?, no sound on pay TV, bed lumpy & uncomfortable, far too expensive |
3.5 |
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익명
젊은 커플
아일랜드
2009년 9월 8일 화
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Conveniently located in walking distance from the metro and train station to explore central and greater Rome. Also, not too far to walk to the main districts. Very easy to get from the train station to the hotel. The room was perfect - comfortable and clean. The hotel is very well run and staff were highly efficient and friendly. We would definately stay here again. |
10 |
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Minyoung
개인 여행자
Seoul,
대한민국
2009년 9월 8일 화
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staff kind, clean, breakfast good |
9 |
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Lampros
젊은 커플
Trikala,
그리스
2009년 7월 9일 목
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asked for a double room and got a double bed!!!! the room was tiny.breakfast isn't their strong point either... |
5 |
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Murry
젊은 커플
Westcliff,
영국
2009년 6월 9일 화
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The hotel was clean with helpful staff. The room wasn't large but as we were on a city break and out and about most of the day this wasn't a problem. The hotel was situated close to the station which was a bonus although they do offer a personal airport shuttle service which at 45 euros is roughly double the train fare but very good if you have an early departure. |
7.5 |
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익명
젊은 커플
아스라엘
2009년 6월 3일 수
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the location was good, the room was very clean, they arrange the taxi to airport for the guest (at fair price) |
8 |
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Peter
젊은 커플
Budapest,
헝가리
2009년 5월 14일 목
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The location of the hotel is pretty good for a 4-day city trip. Compering to the standard quality of a 4 star hotel in Italy, Universo is clean and comfortable. The hotel staff (unfortunately without exception) was surprisingly unpolite, although we spoke Italian to them. |
6.5 |
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Konstantinos
젊은 커플
pireas, Athina,
그리스
2009년 4월 29일 수
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very close to the city center and the termini station makes your tour in the city much easier.very clean and comfortable rooms and also a nice breakfast.when i arrived at 22/04/2009 the gentlemen on the front desk was superior and also the lady on my check out very sweet.(sorry i dont remember their names) the bar area should be more like a bar to go and have a nice drink with nice atmosphere and more modern decor..it wasnt bad but its not my style. |
9.5 |
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Olga
젊은 커플
St. Petersburg,
러시아 연방
2009년 4월 29일 수
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The staff was friendly and really helpful, room service was rather fast and effecient. Breakfast was included in a room rate and was quite nice. Even we got a problem first night but it was solved and we got a compliment from the hotel for inconvience caused. One of the hotel great advantages is it location, just in a city center easy to get to any part. |
7.5 |
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익명
젊은 커플
그리스
2009년 4월 22일 수
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The room was nice. Some of the staff were helpful The breakfast was boring and products of poor quality. The area close to the hotel is not a good place to stay. |
6 |
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익명
만 12세 이하 어린이를 동반한 가족
크로아티아
2009년 4월 22일 수
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services |
8 |
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익명
젊은 커플
그리스
2009년 4월 20일 월
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The comfortable room & nice clean bath ! spot was also superb! Breakfast as well !!! The fact that the stuff always tried to promote (sale to us) services of the hotel. Example: guides, limouzines etc & they didn;t not help us at all in planning our days.. However it is easy to find your way "out"... |
7.5 |
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Joseph
장년 커플
FPO AE,
미국
2009년 3월 30일 월
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THe staff reception was excellent Mario was very knowledgable and I heard him speak in at least 4 languages |
9 |
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Mohamad
개인 여행자
riyadh,
사우디아라비아
2009년 3월 30일 월
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the wide of the room |
7 |
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Pentti
장년 커플
Tampere,
핀란드
2009년 3월 26일 목
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The room was clean the personal (chambermaid) has done good work and the facilities were ok The personal in the reception looked down their nose at us, when we arrived in the hotel and also after that. The room temperature was all the time between 26 and 27.9 Celcius! When I complained about that and said thet the AC is not working, in 1½ an hout nothing happened. |
6.3 |
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익명
그룹
아랍 에미리트 연합국
2009년 3월 12일 목
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Everything was great and I really suggest it to both business and family travellers Breakfast wasn't a rael 4 four stars hotel breakfast |
10 |
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Loukas
만 12세 이하 어린이를 동반한 가족
LIMASSOL,
키프로스
2009년 2월 4일 수
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the staff was very helpfull and polite especially the reception mr Cristiano and mr Alfredo the taxi driver who works for the hotel. breakfast should have more variety |
9.5 |
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익명
젊은 커플
아일랜드
2009년 1월 27일 화
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There was a Sauna there which was nice to relax in & the piano man playing in the lounge was entertaining. |
8.5 |
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Christian
장년 커플
CERGY,
프랑스
2009년 1월 25일 일
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Our room was confortable and quiet.Breakfast excellent. The staff of the reception could be a little more friendly and smiling. |
8.5 |
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Carlos
그룹
Davi,
미국
2009년 1월 22일 목
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Most of the personnel was extremely helpful. The location of the hotel (near Termini Station) is excellent. Facilities are very good and the breakfast buffet is very complete. I had problems connecting to the internet in my room but the hotel staff, upon my request for help, came almost inmediately to my room to assist me. The hotel was very helpful and removed the charges from my bill since I couldn't connect. |
9.5 |
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Michael
젊은 커플
Tramore,
아일랜드
2009년 1월 2일 금
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The breakfast, and the room. |
9.5 |
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익명
장년 커플
영국
2008년 12월 7일 일
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The proximity to the attractions. The room we were allocated was not as expected, although ok for our short stay. |
6.5 |
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익명
젊은 커플
폴란드
2008년 12월 5일 금
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Central location only a short walk away from Termini and most of historical attractions. It makes the arrival and departure much easier when using public transport on the way from/to airport as well as sightseeing. Modern but small rooms but how long one spends in the room after all when coming to Eternal City. Pretty thin room door but we had no problems falling a sleep after a day of walking. |
7.5 |
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