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Best Western Hotel Universo
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您打算什么时候入住Best Western Hotel Universo?
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178
条评语
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住客评语
评语是按照语言和日期顺序排列的，每页最多显示的评语数量为 25 条评语
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John
成熟的情侣
Rearsby,
英国
2009 十一月 10
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Receptionists were friendly and helpful, and the location is excellent for tourism being central to the city and public transport facilities. Nothing seriously wrong. The bar staff were a little distant when we asked for a coffee maker for the room, and the cleaning staff each day removed the cups but did not replace the. |
8 |
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William
年轻的夫妇
Edingen, Baden-Wuerttemberg,
德国
2009 十一月 4
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Location was very good. Breakfast was also good. Hotel staff member named Mario was very friendly and helpful. Staff members, although basically friendly, were not helpful (except for Mario). Asked for extra blanket upon arrival due to cold room temperature (we were told we could not turn off the air). Did not get the blanket until next morning. Unacceptable. |
5.5 |
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匿名
年轻的夫妇
澳大利亚
2009 十一月 2
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The only good thing was that it was close to the central train station & close to where our 5 day tour pick up point Staff attitude was poor, room had no heating-weather was cold in Autumn, no tea & coffee avail in room, bathroom sink not designed to be plugged ?, no sound on pay TV, bed lumpy & uncomfortable, far too expensive |
3.5 |
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匿名
年轻的夫妇
爱尔兰
2009 九月 8
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Conveniently located in walking distance from the metro and train station to explore central and greater Rome. Also, not too far to walk to the main districts. Very easy to get from the train station to the hotel. The room was perfect - comfortable and clean. The hotel is very well run and staff were highly efficient and friendly. We would definately stay here again. |
10 |
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Minyoung
独行客
Seoul,
南朝鲜
2009 九月 8
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staff kind, clean, breakfast good |
9 |
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Lampros
年轻的夫妇
Trikala,
希腊
2009 七月 9
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asked for a double room and got a double bed!!!! the room was tiny.breakfast isn't their strong point either... |
5 |
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Murry
年轻的夫妇
Westcliff,
英国
2009 六月 9
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The hotel was clean with helpful staff. The room wasn't large but as we were on a city break and out and about most of the day this wasn't a problem. The hotel was situated close to the station which was a bonus although they do offer a personal airport shuttle service which at 45 euros is roughly double the train fare but very good if you have an early departure. |
7.5 |
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匿名
年轻的夫妇
以色列
2009 六月 3
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the location was good, the room was very clean, they arrange the taxi to airport for the guest (at fair price) |
8 |
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Peter
年轻的夫妇
Budapest,
匈牙利
2009 五月 14
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The location of the hotel is pretty good for a 4-day city trip. Compering to the standard quality of a 4 star hotel in Italy, Universo is clean and comfortable. The hotel staff (unfortunately without exception) was surprisingly unpolite, although we spoke Italian to them. |
6.5 |
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Konstantinos
年轻的夫妇
pireas, Athina,
希腊
2009 四月 29
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very close to the city center and the termini station makes your tour in the city much easier.very clean and comfortable rooms and also a nice breakfast.when i arrived at 22/04/2009 the gentlemen on the front desk was superior and also the lady on my check out very sweet.(sorry i dont remember their names) the bar area should be more like a bar to go and have a nice drink with nice atmosphere and more modern decor..it wasnt bad but its not my style. |
9.5 |
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Olga
年轻的夫妇
St. Petersburg,
俄罗斯联邦
2009 四月 29
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The staff was friendly and really helpful, room service was rather fast and effecient. Breakfast was included in a room rate and was quite nice. Even we got a problem first night but it was solved and we got a compliment from the hotel for inconvience caused. One of the hotel great advantages is it location, just in a city center easy to get to any part. |
7.5 |
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匿名
年轻的夫妇
希腊
2009 四月 22
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The room was nice. Some of the staff were helpful The breakfast was boring and products of poor quality. The area close to the hotel is not a good place to stay. |
6 |
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匿名
携带年纪较小的儿童的家庭
克罗地亚
2009 四月 22
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services |
8 |
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匿名
年轻的夫妇
希腊
2009 四月 20
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The comfortable room & nice clean bath ! spot was also superb! Breakfast as well !!! The fact that the stuff always tried to promote (sale to us) services of the hotel. Example: guides, limouzines etc & they didn;t not help us at all in planning our days.. However it is easy to find your way "out"... |
7.5 |
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Joseph
成熟的情侣
FPO AE,
美国
2009 三月 30
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THe staff reception was excellent Mario was very knowledgable and I heard him speak in at least 4 languages |
9 |
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Mohamad
独行客
riyadh,
沙特阿拉伯
2009 三月 30
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the wide of the room |
7 |
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Pentti
成熟的情侣
Tampere,
芬兰
2009 三月 26
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The room was clean the personal (chambermaid) has done good work and the facilities were ok The personal in the reception looked down their nose at us, when we arrived in the hotel and also after that. The room temperature was all the time between 26 and 27.9 Celcius! When I complained about that and said thet the AC is not working, in 1½ an hout nothing happened. |
6.3 |
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匿名
团体
阿拉伯联合酋长国
2009 三月 12
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Everything was great and I really suggest it to both business and family travellers Breakfast wasn't a rael 4 four stars hotel breakfast |
10 |
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Loukas
携带年纪较小的儿童的家庭
LIMASSOL,
塞浦路斯
2009 二月 4
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the staff was very helpfull and polite especially the reception mr Cristiano and mr Alfredo the taxi driver who works for the hotel. breakfast should have more variety |
9.5 |
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匿名
年轻的夫妇
爱尔兰
2009 一月 27
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There was a Sauna there which was nice to relax in & the piano man playing in the lounge was entertaining. |
8.5 |
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Christian
成熟的情侣
CERGY,
法国
2009 一月 25
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Our room was confortable and quiet.Breakfast excellent. The staff of the reception could be a little more friendly and smiling. |
8.5 |
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Carlos
团体
Davi,
美国
2009 一月 22
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Most of the personnel was extremely helpful. The location of the hotel (near Termini Station) is excellent. Facilities are very good and the breakfast buffet is very complete. I had problems connecting to the internet in my room but the hotel staff, upon my request for help, came almost inmediately to my room to assist me. The hotel was very helpful and removed the charges from my bill since I couldn't connect. |
9.5 |
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Michael
年轻的夫妇
Tramore,
爱尔兰
2009 一月 2
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The breakfast, and the room. |
9.5 |
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匿名
成熟的情侣
英国
2008 十二月 7
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The proximity to the attractions. The room we were allocated was not as expected, although ok for our short stay. |
6.5 |
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匿名
年轻的夫妇
波兰
2008 十二月 5
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Central location only a short walk away from Termini and most of historical attractions. It makes the arrival and departure much easier when using public transport on the way from/to airport as well as sightseeing. Modern but small rooms but how long one spends in the room after all when coming to Eternal City. Pretty thin room door but we had no problems falling a sleep after a day of walking. |
7.5 |
住客评语反映的是 Booking.com的客人在酒店住宿后对该酒店的个人意见和看法。这些意见和看法并不一定代表 Booking.com 的观点。
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