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Best Western Hotel Giardino d'Europa
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7.3
A dalt
Segons
110
comentaris
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Mostra resultats de: |
comentaris clients
Els comentaris estan ordenats per idioma i data amb un màxim de 25 comentaris
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Patricia
Família amb nens grans
Hasbrouck Heights,
Estats Units d'Amèrica
8 juliol 2009
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First of all...I did not stay the Best Western. When I arrived I was told that I had to move to another hotel because they were having trouble with the lights.... All the rooms were booked!!!!!!! They sent me to a hotel that charged less money. I specifically asked for the best western because it had a pool. It was out in the middle of nowhere. They charged 15 dollars -- 10 euros to take us anywhere (used it to and from train station -- not even three miles away - but difficult to get to because it was all farm roads with no space to walk along the road) . The food was over priced -- and to top this all off. On ourt last day there, we were told that we had to eat at another building. They had music and then we were charged 20 euros extra for sitting there!!! We were never told about this - nor were we given options. This was a hiorroble experience!@!! |
6.5 |
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Taisuke
Parella gran
Hiroshima,
Japó
6 juliol 2009
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Though we arrived very late at night by the under-written reason,the receptionalists and the restaurant staff served us so kindly that our anger has disappeared. We could not find the hotel without the help of the kinfd young people loving nerar at the address of the hotel,who told me,that the street of the hotel address has moved to the newly built street. |
6 |
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Philip
Parella gran
RUTHERGLEN,
Regne Unit
19 juny 2009
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Staff were helpful,friendly,courteous. Continental breakfast was good |
7.5 |
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Nicholas
Família amb nens petits
Heidelberg,
Alemanya
14 juny 2009
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Located in not such a nice part of Rome. This should be a 2 star hotel, not a 3 like was advertised. |
6 |
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Joseph
Parella gran
FPO AE,
Estats Units d'Amèrica
23 abril 2009
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THe shuttle to ht e city subway THe breakfast was good Need more english speaking channells on the TV |
8 |
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Steven
Parella gran
Newcastle upon Tyne,
Regne Unit
15 abril 2009
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Helpful, friendly staff |
8 |
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Rosanna
Grup d'amics
Southport,
Regne Unit
31 març 2009
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shuttle pick up times extremely poor, should b extended for airport early morning times checkin,airport landing pick up(shuttle been boocked 24hrs a head should b there waiting seen that airport phones, 6of them, never work. Pick up times anagnina extended till midnight 4turist that have come 2visit Rome. Autobus are rubish, taxis 2expensive. |
7.5 |
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Carlie
Grup d'amics
Parkwood, Queensland,
Austràlia
27 març 2009
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Staff were very friendly It is impossible to find and everytime we called the hotel for directions the man on the phone was no help at all. They should tell you on the website that you can't walk to the hotel and which bus you can catch to get there. Or to just catch a taxi from the train station. |
9 |
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Etienne
Persona que viatja sola
VERTOU,
França
27 febrer 2009
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Shuttle to the airport was not avaialble for early departure and late booking. |
6.5 |
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Mr
Grup d'amics
Grantham,
Regne Unit
31 desembre 2008
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Only stayed overnight in connection with early flight from Ciampino.Ironically we thought it would be easy for getting to the airport. We failed to understand it would be the hotel that was hard to find! The hotel is extremely hard to find - almost impossible,especially in the dark. We searched for over one hour and still didn't find it. In the end we resorted to going into the local Lidl supermarket, but still no-one local knew where it was. Notices in the local area would help. For information of anyone going to stay there, don't, there are other hotels easier to find. |
6.5 |
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Anònim
Parella jove
Estats Units d'Amèrica
31 desembre 2008
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The room was clean, and we had access to a coffee machine in our room, free of charge (a rarity in Italy). The location and directions to the hotel were horrible. The neighborhood was shady and gave a general feeling of uneasiness. The airport shuttle, which was the primary reason for us staying there, doesn't run early enough to get you to the airport for an early flight, and the staff was unwilling to accomodate. The 5 minute taxi ride to Ciampino was 20 Euro, and was our only option. |
4 |
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Anònim
Persona que viatja sola
Regne Unit
23 novembre 2008
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This reviewer provided a score but did not have any comments |
8 |
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Julie
Família amb nens petits
Summercourt,
Regne Unit
27 octubre 2008
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Everything was fine for our stay. Nothing was particularly outstanding, but it was adequate for a short overnight before we left town. Breakfast was adequate if you're not fussy. Finding this hotel was a challenge. Get very precise directions in addition to a GPS! It's off a frontage (slip) road and down an alleyway with tiny signs that are easily missed in the dark. Also, the pool is outdoors and seasonal. We booked this location for the pool only to find it out of service. |
7.5 |
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David
Parella gran
blackburn,
Regne Unit
10 setembre 2008
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The directions were confusing we had to ring the hotel for locl directions |
9 |
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Enda
Grup d'amics
Trim Co. Meath,
Irlanda
29 agost 2008
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Close to airport Badly signposted Taxi driver unable to find. |
7 |
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Cosimo
Família amb nens petits
Liverpool,
Regne Unit
26 agost 2008
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The hotel is a short drive from Caimpino airport. There is a bus and metropolitan service which is easy and cheap to use for traveling to the centre of Rome. The room was clean and had modern facilites such as internet access, choice of televsion, films and music. Some of the staff weren't the friendliest of people, and the waiter was rude. The food was of poor quality and overpriced, and there was limited choice on the menu. |
5.5 |
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Neil
Família amb nens grans
Middlesbrough,
Regne Unit
14 agost 2008
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The hotel was fairly priced and close to the airport Totally reliant on the shuttle bus service to get to and from the hotel. The food was good but the menu was very limited. |
8 |
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Janina
Parella jove
London,
Regne Unit
26 juliol 2008
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This reviewer provided a score but did not have any comments |
8.5 |
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Rory
Família amb nens petits
Shankill,
Irlanda
15 juliol 2008
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Reception staff pleasant and most helpful. We would particularly like to commend the receptionist whose name was Bambi, he excelled in his role and was most helpful not only to ourselves, but we observed this same helpfulness and charm in his dealings with all guests - a star! The restaurant was very disappointing - particulaly for dinner, with only 3 choices of pasta dishes (all with tomato sauce) and 3 main course offerings (all veal and 2 with tomato sauce). If this is the best the restaurant can offer it should be closed. It was an embarrassment to the waiters and a very unsatisfactory experience for ourselves. |
8 |
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Peter
Grup d'amics
DARTFORD,
Regne Unit
7 juliol 2008
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very friendly staff, very helpful, and nice clean rooms. yes, the hotel is not in a nice area, it is on the ring road and noisy. also the restuarante had a very limited menu, with only pasta?. |
10 |
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Michael
Persona que viatja sola
northville,
Regne Unit
6 juliol 2008
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staff were pleasent location was not convienient for anything, resulting in taxis, 20euros to the local metro is rip off due to the shuttle bus only going there a few times a day. I am a pilot and flew out of ciampino for a week and taxis resulted in 40euros a day, maybe something can be worked out there as it is a rip off for a 5 min drive. |
6 |
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Anònim
Parella jove
Regne Unit
26 juny 2008
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Helpful staff. Took us to station on shuttle bus rather than usual airport stop, to help us out. Pre-stay info about booking shuttle bus was confusing. Also only available 9 am to 9 pm. |
7.5 |
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Anònim
Família amb nens petits
Irlanda
9 juny 2008
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This reviewer provided a score but did not have any comments |
4.5 |
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Anònim
Persona que viatja sola
Estats Units d'Amèrica
3 juny 2008
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The concierge was very friendly. |
6.5 |
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Jocelyne
Família amb nens grans
retinne,
Bèlgica
9 juliol 2009
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la piscine .il y avait presque toujours quelqu'un qui parlait français.Ils ont même regardé l'horaire des bus sur internet pour nous.Internet était gratuit si on prend son ordi .Nous avions emporté un tout petit et les garçons étaient contents. le restaurant était un peu cher .l'hôtel est assez éloigné du centre ville mais nous le savions au départ nous l'avons choisi car nous avions des jeunes avec nous .Nous l'avions choisi pour sa piscine petite mais suffisante ...Nous aurions aimé un peu plus de navettes de l'hôtel au métro surtout le soir. |
9 |
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