Best Western Hotel Giardino d'Europa

sehr freundlicher und zuvorkommender Service an der Rezeption

Die Mitarbeiter waren sehr hilfsbereit und freundlich, Hotel sauber und trotz des Lärms vom naheliegendem Industriegebiet und Autobahnzubringern ruhig.

Die Lage des Hotels. Shuttle Service zur Metro nur bis 19 Uhr, leider keine Möglichkeit die Metro zu Fuss zu erreichen.

Rohige,nicht weit von Roma

secure parking.

to improve breakfast(отстой) and staff.

The hotel is very convenient for access to/from Ciampino airport and the grounds are pleasant. There is a also a pool available in the summer months.

Rooms in the annexe are very close to the GRA motorway and hence very noisy. In recent months, the quality of the food has diminished drastically. There is also now only very limited bar service.

Budget location

Restaurant offered a poor selection and over priced. Location difficult to find. On our stay the shuttle bus was not available and staff were very unhelpful to sort out the situation. No forward planning for alternative transport by the hoteland no apology for inconvenience caused. Terrible service. Ended up getting a lift to the metro in a small car driven by a member of the staff. Also nothing in the area around the hotel of any interest.

The bus to the local underground was very good and we used it to get into rome each day we stayed it was very easy. The staff were helpful and the restaurant was ok. We were driving and it allowed us to leave the car while we visited Rome. Even though it is in a very busy area there was no road noise at all but....

the internal walls must be made from paper you can hear everything going on in the hotel even the guy next door snoring and talking on the phone - if you are a light sleeper I wouldn't recommend this hotel at all.

Really nice reception staff, very helpfull.

Nothing it was disgraceful

The price of the room, the walls were paper thin could hear the people chatting in the rooms next to us and even hear people in rooms down the hallway, not what I would expect of Best Western. Completely unsuitable for anyone who wants to rest or sleep before getting a flight etc. Would not recommend it for anyone

the continental breakfast was good and the shuttle to the train was great

we booked 2 rooms and when we got the keys, one room was fine, but the other was not cleaned prior to our arrival. We notified the front desk and they said the cleaning crew was gone for the day and there were no other rooms, but we could get clean sheets if we wanted, so we went and got the sheets as it was pouring rain outside and we didn't feel like finding another place. The staff that was on at the time didn't even offer to change the sheets for us, we had to do it ourselves...not good

Swimming pool was too small for number of guests. Not enough beds for all people at pool. Room in basement was not pleasant and maybe should be cheaper to reflect this.Breakfast was a little late for my flight which I had to check in at 8am. I was not offered an earlier breakfast as at other hotels.

I was a little worried after I booked this hotel I read some reviews from other guests(we were only staying two nights) but this hotel was great nice big rooms fantastic pool for my three children,lovely friendly staff who we found to be very helpfull great, food,loads of choice for breakfast something for everyone (but no bacon)head waiter in the evening was lovely,the carbonna was the best we had eaten during our stay in Italy, brilliant(free) shuttle service.to the airport and to the metro for our trip into Rome as a whole a great time was had by all of us.

We chose this hotel because it has a pool, free wi-fi, and free parking. We were not at all disappointed. We didn't need their shuttle service to and from the metro, but that seemed to be very useful for those who did use it. The summer rates were very attractive, making this hotel an excellent value-for-money choice.