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Mediterraneo Palace Hotel
Via Roma 189, 97100 Ragusa – Show map
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87 properties in Ragusa
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173 verified reviews
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Mediterraneo Palace Hotel's staff speak: Italian, French, English, German
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Food & Drink
Bar, Breakfast in the Room, Restaurant With Dining Menu
Free! WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is needed) and costs EUR 8 per day.
Room Service, 24-Hour Front Desk, Express Check-in/Check-out, Tour Desk, Baggage Storage, Laundry
Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Soundproof Rooms, Heating
Italian, French, English, German
From 12:00 PM
7:00 AM - 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! All children under 10 years stay free of charge when using existing beds.
Free! One child under 2 years stays free of charge in a crib.
One older child or adult is charged EUR 40 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Mediterraneo Palace Hotel accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Based on 173 reviews
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Helpfull staff, great location. Hotel is very good equiped, despite it is not very new. We stayed only fo 1 night, it was perfect for us.
Breakfast could be better.
Location is good. The personnel was welcoming and helpful. The breakfast was good.
There were not a lot of restaurants next to the hotel.
The beakfast is OK but nothing grand.
I like ALL))) The hotel is situates in the centre of Ragusa Superiore, 10 min from railway station (it was important for me). Window of my room looked at the canyon Snata Domenica and Ponte Nuovo - wonderful sight. The breakfast was splendid. The staff speaks English fluently (rare in Sicily).
Wifi in rooms was non existent even after reporting this failure on different occasions. The repercussions were loss of communication from my end for work reasons. Various items of Breakfast food were missing especially after other guests in groups had been down to the restaurant ahead of us. Confusion at the reception during check-in periods blocking access at times from the street inwards. Groups could be coordinated better and in an orderly manner temporarily placing everyone with their luggage, in restaurant adjacent to reception area. The problem becomes even worse when the group consists of children. It is evident that although the majority of the staff at lower level i.e. receptionist, catering, cleaner are poorly managed even though they try to please the hotel guests with all requests. Hence the problem is definitely at managerial level which shows lack of coordination and leadership .
The location was good, if you want to be in upper Ragusa. In retrospect, I think I would have preferred Ragusa Ibla, but for the upper city this hotel is well situated.
The desk clerk didn't know the difference between having reception on his cell phone and us having a working wi-fi connection. (Which we didn't. At all.) The room was VERY spartan and because of this almost felt like a nice prison cell. We passed a comfortable night, but it was one step up from a hostel, priced like a nice hotel. Mistake to book it.
The location of the hotel was great--about 10 minutes or less from the train station, centrally located in Ragusa, located near walking a bus connections to Ragusa Ibla. There is a grocery store about 5 minutes away too. The woman who checked us in a the reception desk was friendly and polite, but gave us inaccurate information about the local bus service and didn't have a map other than a terrible photocopy. It's strange that hotel reception wouldn't just pick up maps from the tourist information center, which is close by. We saw a cockroach right inside the entrance to our room, walking just as bold as you please. While we didn't see another, we were kind of grossed out. The room seemed clean enough otherwise, and it was a decent size. Wi-Fi was free, with a fairly slow connection. The bed was comfortable and there was hot water in the shower. The breakfast at the hotel was quite good, but since we saw the roach and the customer service at reception was not very helpful, I wouldn't return here again.
Price not good value considering we saw a cockroach and the customer service at the check-in desk was lacking.
Right in the middle of Upper Ragusa and walking distance from Lower Ragusa (Ibla)
Inadequate staff during Breakfast; one person is definitely not enough for a room of that size!
Clean hotel and very helpful staff. Breakfast was good.
breakfast could be better
It was a big room and everything was clean. Good breakfasts.
The mattress was bad, too soft and sinking in some parts.
Location and helpfulness of staff
Wi-Fi NOT available in all areas
The Parking, the safe box and the Wifi. Breakfast correct.
Outmoded hotel. Worn out furniture.
Central area, close to shops and restaurants. Very friendly staff who were always willing to help! Room was very clean as well.
Tibia a at front desk was EXTREMELY helpful!!!
Good service at reception.
The opposite of a cozy holiday hotel. Paper thin walls and simple furniture and decoration.
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