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Newest reviews for Mediterraneo Palace Hotel

  • Mario
      Italy
    August 10, 2014

    Breakfast

    4.2

  • Arnas
      Lithuania
    July 31, 2014

    Helpfull staff, great location. Hotel is very good equiped, despite it is not very new. We stayed only fo 1 night, it was perfect for us.

    Breakfast could be better.

    9.6

  • Stephania
      Luxembourg
    July 18, 2014

    Location is good. The personnel was welcoming and helpful. The breakfast was good.

    There were not a lot of restaurants next to the hotel.

    7.5

  • Anonymous
      Malta
    June 29, 2014

    The beakfast is OK but nothing grand.

    7.5

  • Aleksei
      Russia
    June 8, 2014

    I like ALL))) The hotel is situates in the centre of Ragusa Superiore, 10 min from railway station (it was important for me). Window of my room looked at the canyon Snata Domenica and Ponte Nuovo - wonderful sight. The breakfast was splendid. The staff speaks English fluently (rare in Sicily).

    10

  • Anonymous
      Malta
    May 29, 2014

    Wifi in rooms was non existent even after reporting this failure on different occasions. The repercussions were loss of communication from my end for work reasons. Various items of Breakfast food were missing especially after other guests in groups had been down to the restaurant ahead of us. Confusion at the reception during check-in periods blocking access at times from the street inwards. Groups could be coordinated better and in an orderly manner temporarily placing everyone with their luggage, in restaurant adjacent to reception area. The problem becomes even worse when the group consists of children. It is evident that although the majority of the staff at lower level i.e. receptionist, catering, cleaner are poorly managed even though they try to please the hotel guests with all requests. Hence the problem is definitely at managerial level which shows lack of coordination and leadership .

    5.8

  • Mark
      United States of America
    May 22, 2014

    The location was good, if you want to be in upper Ragusa. In retrospect, I think I would have preferred Ragusa Ibla, but for the upper city this hotel is well situated.

    The desk clerk didn't know the difference between having reception on his cell phone and us having a working wi-fi connection. (Which we didn't. At all.) The room was VERY spartan and because of this almost felt like a nice prison cell. We passed a comfortable night, but it was one step up from a hostel, priced like a nice hotel. Mistake to book it.

    5.8

  • Anonymous
      United States of America
    March 29, 2014

    The location of the hotel was great--about 10 minutes or less from the train station, centrally located in Ragusa, located near walking a bus connections to Ragusa Ibla. There is a grocery store about 5 minutes away too. The woman who checked us in a the reception desk was friendly and polite, but gave us inaccurate information about the local bus service and didn't have a map other than a terrible photocopy. It's strange that hotel reception wouldn't just pick up maps from the tourist information center, which is close by. We saw a cockroach right inside the entrance to our room, walking just as bold as you please. While we didn't see another, we were kind of grossed out. The room seemed clean enough otherwise, and it was a decent size. Wi-Fi was free, with a fairly slow connection. The bed was comfortable and there was hot water in the shower. The breakfast at the hotel was quite good, but since we saw the roach and the customer service at reception was not very helpful, I wouldn't return here again.

    Price not good value considering we saw a cockroach and the customer service at the check-in desk was lacking.

    6.7

  • Ivan
      Malta
    March 23, 2014

    Right in the middle of Upper Ragusa and walking distance from Lower Ragusa (Ibla)

    Inadequate staff during Breakfast; one person is definitely not enough for a room of that size!

    9.6

  • Raymond
      United Kingdom
    March 14, 2014

    Clean hotel and very helpful staff. Breakfast was good.

    7.5

  • Anonymous
      Poland
    March 12, 2014

    big room

    breakfast could be better

    9.6

  • Anonymous
      Argentina
    February 2, 2014

    It was a big room and everything was clean. Good breakfasts.

    The mattress was bad, too soft and sinking in some parts.

    7.1

  • Andy
      United Kingdom
    January 20, 2014

    Location and helpfulness of staff

    Wi-Fi NOT available in all areas

    8.8

  • Anonymous
      Switzerland
    November 28, 2013

    The Parking, the safe box and the Wifi. Breakfast correct.

    Outmoded hotel. Worn out furniture.

    7.5

  • David
      Malta
    November 25, 2013

    Central area, close to shops and restaurants. Very friendly staff who were always willing to help! Room was very clean as well.

    10

  • Jill
      United States of America
    November 2, 2013

    Tibia a at front desk was EXTREMELY helpful!!!

    8.8

  • Roar
      Norway
    July 21, 2013

    Good service at reception.

    The opposite of a cozy holiday hotel. Paper thin walls and simple furniture and decoration.

    5.8

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