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Property Highlights

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Santa Maria Maggiore (0.2 miles)
Show map Hotel Bigallo

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Newest reviews for Hotel Bigallo

  • Anonymous
      Australia
    August 27, 2014

    Location

    Hotel dated

    6.3

  • Peter
      Australia
    August 24, 2014

    location, staff really helpful, so quiet in middle of town, just steo out the door and you`re right there

    nothing

    10

  • Paul
      Australia
    August 22, 2014

    I think it was the location.....the motel is right at the Duomo and you can walk to all major attractions and/or tour buses. Literally 5 minutes to leather markets. The rooms were clean and very comfortable. Staff were friendly but not as friendly as staff we met in other motels during our trip.

    Breakfast was not editable and we ate breakfast down the street. Reception was on the 3rd floor with access from ground via a tiny lift that does not fit two people with luggage for a two week trip. As the rooms were on the 4th floor, the luggage then had to be hauled up the stairs to the room.

    8.8

  • Keith
      Belgium
    August 19, 2014

    Great location with view of Il Duomo from the room window so close you could almost touch it. Walking distance to all the sights to visit and close to restaurants and shops.

    Heavy rain caused a connection issue for payment and initially staff were very unhelpful asking us to go to the bank for cash. Fortunately a more senior person arrived and accepted it was their issue and allowed us to sign a document as a guarantee to pay once system was back up and running. A large blemish at the end of our stay.

    7.1

  • Eamon
      Ireland
    August 10, 2014

    The location was incredible, right in the heart of florence, 50m from the Duomo. Our room had a direct view of the Duomo and the piazza, magnificent! The staff were very helpful, and really went out of their way to help. Great value for money. Would highly recommend.

    9.2

  • Morteza
      Iran
    August 9, 2014

    Location was perfect Staff was friendly Claen at all

    So expensive for what they gave us Very poor breakfast Ascensore was so bad Not so much shampoo One of the Tv's wasn't working

    6.3

  • Sadhana
      United Kingdom
    August 6, 2014

    The room was nice and the bed very comfortable.

    Expensive Internet that wouldnt connect to my tablet. The evening Receptionist man was rude. Bathroom needed attention with the shower pressure poor. No tea/coffee facilities & long stair climb!

    5

  • Ronit
      Israel
    August 5, 2014

    staff behavior, clean, helpful.

    9.2

  • Anonymous
      Italy
    August 5, 2014

    Everything

    9.2

  • Elifnur
      Turkey
    July 31, 2014

    Perfect location. Perfect service. Everything was perfect. We LOVED THAT !!!! Duomo view was amazing !!

    10

  • Vinayak
      India
    July 30, 2014

    Location! Location! Location! Nice Clean Rooms Fantastic view of the Duomo from the room Chiara at the reception was always helpful and her suggestions for restaurants was always great!

    Wifi allows only one device to be connected at a time

    8.8

  • Anonymous
      Austria
    July 29, 2014

    Location

    Parking facilities

    6.7

  • Andrey
      Ukraine
    July 28, 2014

    - Very special hotel - in front of Duomo, location is unbelievable - Staff was very welcoming - Good breakfast

    - Espensive WiFi

    10

  • Xiaotong
      Australia
    July 27, 2014

    The window of our room opens directly to the view of the Duomo and clock tower, short distance to train ststion and other monuments.

    Gets a bit noisy at night and during the day due to central location, heard ambulance often

    7.5

  • Anonymous
      Iran
    July 22, 2014

    The location, exactly in the heart of Florence. The breath taking view of the cathedral. The room was very nicely decorated.

    Breakfast was extremely limited. Wifi wasn, t free except for the first one hour and it was a bit complicated. The elevator was too old and small.

    6.7

  • Sandra
      Australia
    July 21, 2014

    I loved looking out my window at the Duomo. Close to food and markets and did I mention the Duomo?

    10

  • Nicholas
      France
    July 20, 2014

    Location was fantastic. Room was beautiful. Great location. Air conditioning was great after a very hot day doing tourist things. Just great.

    Middle aged reception lady was rude. Young lady was very polite and helpful. In general, very good.

    9.2

  • Carlo
      New Zealand
    July 16, 2014

    Great location

    Hair dryer not working

    7.5

  • Chris
      United Kingdom
    July 15, 2014

    Fantastic location with breathtaking views. Good facilities and helpful staff.

    Poor breakfast selection and terrible WIFI connection.

    7.9

  • Helen
      United Kingdom
    July 14, 2014

    Reception staff friendly and helpful. Cecelia, breakfast waitress, an absolute delight. We will miss her. View stunning. Central location amazing - meant we could have a rest in the afternoon. Room spacious, comfortable and attractive. Air conditioning worked very well. Food great.

    At first appearance the entrance was misleading. There needs to be a sign inside saying "Hotel Bigallo" and making it clear that guests have to take the lift. The signs are small and easily missed. This is a very picky point, and easily remedied

    10

  • Anonymous
      Australia
    July 13, 2014

    The position was fabulous,best value place we stayed out our whole trip.

    8.8

  • Ryan
      Australia
    July 6, 2014

    Great location, views of the bell tower and cathedral Reasonable selection of food for breakfast Air conditioning worked well in summer heat Friendly staff happy to explain anything

    Tiny lift or stairway makes access tough if you have a reasonable amount of luggage

    8.5

  • Hazel
      United Kingdom
    July 3, 2014

    The view from the room was amazing 1302 Clean laundry each day Very helpful on reception

    7.9

  • Ching
      Hong Kong
    July 1, 2014

    Location is perfectly located in the middle of major tourist attractions and restaurants, next to the cathedral. Staff are helpful and friendly. Breakfast is excellently rich in options. Room is clean, tidy and spacey. Perfect for staying overnight in Florence.

    Free wifi is limited to 1 hour.

    9.6

  • Katharine
      United States of America
    June 30, 2014

    Perfect location, friendly staff, breakfast that included meat and cheese; loft in triple bedroom.

    8.8

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