The rooms are on the third floor, and there's no lift (which was only be a problem the first and last time, when carrying all the suitcases). Our bathroom/shower was probably a bit too narrow, although generally very well equipped. Judging from the fire escape plan, the bathrooms of the other rooms should be wider and more comfortable.
The room was very clean, the private shower had always hot water, the bed and pillows were very comfortable, the room's decoration was great, all of the staff were very friendly and helpful. The wifi was problem-free and fast, the air conditioner was in order although not needed, the brekfast was great (several types of coffee, tea, bread, toast, cheese, ham (2 types each), cereals, orange juice, milk, cake, croissants, butter, honey, marmelade, chocolate spread, yogurt, fresh fruit, cookies and biscuits) and was there until around 11 AM, which is much better than most places. The location is great, a few minutes walk from most places in the city center and one of the central bus stations to other cities in Sicily and right next to the bus station serving the airport.