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Via della Scala 59, Florence Historic Center, 50123 Florence, Italy – Show map
Excellent location – rated 9.1/10! (score from 188 reviews)
Rated by guests after their stay at Hotel Boccaccio.
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188 verified reviews
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Hotel Boccaccio's staff speaks: Italian, French, Spanish, English
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Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant with Dining Menu, Snack Bar
WiFi is available in all areas and is free of charge.
Private parking is available at a location nearby (reservation is not needed) and costs EUR 23 per day.
Room Service, Shuttle Service (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Ticket Service, Baggage Storage, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Elevator, Soundproof Rooms, Heating, Air Conditioning, Designated Smoking Area
Italian, French, Spanish, English
From 2:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 3 years stays free of charge when using existing beds.
One child under 2 years is charged EUR 10 per night in a crib.
One older child or adult is charged EUR 60 per night in an extra bed.
The maximum number of extra beds in a room is 1.
The maximum number of cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 188 reviews
Value for money
Show reviews from:
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Score from 1216 reviews Very good
The location is very convenient, just next to the main train and bus station. Staff are very nice and helpful, room is clean. Definitely would be a good place to choose for a relax and fulfilled holiday.
The free wifi Donets work very well.
Very close to SMN station. Helpful staff. Speaks English very well which was very good since I don't speak a single word of Italian.
The staff was very professional and helpful.
We were treated very poorly by the rude staff, particularly the night manager who argued with us when we asked for his assistance in confirming a day excursion. The breakfast was poor, nothing hot except the coffee. Again the breakfast staffs were rude and unpleasant. The room advertised it was sound proof - it was definitely not! We were woken up each night to loud drunk guests returning to their rooms and in the outside court yards. Also another disappointment was the wi-fi – it did not work in the rooms (again as advertised), only had a reasonable signal in the lobby. My strong recommendation is to skip this hotel as there are many others in this location and it’s not as advertised.
This is my 3rd stay at the Hotel Boccaccio. I like the location and it is a pretty good value for the money.
The Single room is pretty small.
The staff was very helpful and pleasant.
Close to train station
Bed too soft, worn out over the years, need a new bed. Wifi signal is very bad in the room.
Good location, clean and weak kept, breakfast very nice
Single rooms are rather compact
The hotel staff were very helpful. Made reservations and obtained tickets for us. Hotel is in perfect location only a few minutes from the train station. Although a noisy area no sound was heard once the windows were closed. Breakfast was simple but enough to get the day started. Definitely would recommend staying at this hotel.
Hotel offers no amenities. Only two tv stations but you are not there to watch tv.
Close to station, great staff. It had a little out door area on the 1st floor that we used for happy hour.
Just about everything! Spacious clean and tastefully furnished rooms; excellent breakfasts; helpful, patient staff who responded to all questions and requests for assistance; great location close to railway station; easy walk from hotel to attractions, markets, river, etc. Great restaurants close-by. Highly recommended!
All good. Just one suggestion - It would be good to have access to an iron and ironing board on request.
The staff, close to the train and handy to everything.
The coffee wasn't the best but not a disaster.
The Wi-Fi signal not strong in the room
We liked the location, which was great for walking to all the sight-seeing locations, and minutes away from Santa Maria Novella Train Station, to and from which operated the airport shuttle
During the six days we were there, we never had Wi-fi in our room. If we went down to the lobby, or on the corridor of floor 2, no problem, but being able to relax in the privacy of our room to deal with business emails, or family emails, no go.
The breakfast lady was not as bad as what the previous comments said. She was polite and helpful.
The lights in the room are a bit dark. The breakfast was a little too simple. There was only one plug in the whole room
Good about everything
Did not find anything negative, I will check further next time
Staff - Very Friendly Location - Excellent
Room furnishing is tired and in need of renewal.
Very overpriced. Can get a better location and nicer hotel for less money.
location is very good, convennient to the train station and bus station, also to the old town.
the price is too expensive.
Very clran and convenient location
Breakfast and small room
The hotel is in a very good location, next to main station. However, not many nice restaurants around. From the hotel you can walk to the main squares in the area (20min) and u can easily go to the station and meet the organised tours.
Only one of the guys on the reception was helpful. The receptionists in General weren't welcoming nor helpful. Ex: I wanted him to help book an organised tour for the next day, he said:" I'm busy"!!! Unacceptable. As for the breakfast and the breakfast lady: first, she s disrespectful, she keeps on causing annoying sounds with plates and utensils as if she s trying to torture you!! The breakfast, poor in quantity and variety! I took some pictures, unfortunately I don't have room to post here. All in all the hotel should have lower rates if they plan to provide the same service and facilities.
Location was ok and Stefano was the only staff member that was pleasant and easy to deal with.
The staff was awful, and the rooms were awful. Beds were ridiculously uncomfortable, and the staff didn't care to try and help. The lady that works the breakfast area was smug and dreadful to deal with. Overall our stay was not good at all.
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