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Score from 986 reviews Very good 8.3/10

Newest reviews for Hotel Boccaccio

  • Annaline
      New Zealand
    September 7, 2014

    Just about everything! Spacious clean and tastefully furnished rooms; excellent breakfasts; helpful, patient staff who responded to all questions and requests for assistance; great location close to railway station; easy walk from hotel to attractions, markets, river, etc. Great restaurants close-by. Highly recommended!

    All good. Just one suggestion - It would be good to have access to an iron and ironing board on request.

    9.6

  • Ondina
      Australia
    August 31, 2014

    The staff, close to the train and handy to everything.

    The coffee wasn't the best but not a disaster.

    9.6

  • Tan
      Malaysia
    August 21, 2014

    The Wi-Fi signal not strong in the room

    9.6

  • Sheila
      Kuwait
    August 15, 2014

    We liked the location, which was great for walking to all the sight-seeing locations, and minutes away from Santa Maria Novella Train Station, to and from which operated the airport shuttle

    During the six days we were there, we never had Wi-fi in our room. If we went down to the lobby, or on the corridor of floor 2, no problem, but being able to relax in the privacy of our room to deal with business emails, or family emails, no go.

    8.8

  • Wong
      Hong Kong
    August 5, 2014

    The breakfast lady was not as bad as what the previous comments said. She was polite and helpful.

    The lights in the room are a bit dark. The breakfast was a little too simple. There was only one plug in the whole room

    7.9

  • Franco
      Italy
    July 26, 2014

    Good about everything

    Did not find anything negative, I will check further next time

    7.9

  • David
      United States of America
    July 21, 2014

    Everything

    Nothing

    10

  • Phil
      United Kingdom
    July 14, 2014

    Staff - Very Friendly Location - Excellent

    10

  • Anonymous
      Australia
    July 1, 2014

    Room furnishing is tired and in need of renewal.

    6.7

  • Wendy
      United States of America
    June 26, 2014

    Very overpriced. Can get a better location and nicer hotel for less money.

    3.3

  • Cynthia
      China
    June 20, 2014

    location is very good, convennient to the train station and bus station, also to the old town.

    the price is too expensive.

    5.8

  • Suchira
      Singapore
    June 20, 2014

    Very clran and convenient location

    Breakfast and small room

    6.7

  • Shadya
      Lebanon
    May 31, 2014

    The hotel is in a very good location, next to main station. However, not many nice restaurants around. From the hotel you can walk to the main squares in the area (20min) and u can easily go to the station and meet the organised tours.

    Only one of the guys on the reception was helpful. The receptionists in General weren't welcoming nor helpful. Ex: I wanted him to help book an organised tour for the next day, he said:" I'm busy"!!! Unacceptable. As for the breakfast and the breakfast lady: first, she s disrespectful, she keeps on causing annoying sounds with plates and utensils as if she s trying to torture you!! The breakfast, poor in quantity and variety! I took some pictures, unfortunately I don't have room to post here. All in all the hotel should have lower rates if they plan to provide the same service and facilities.

    4.6

  • Janet
      United States of America
    May 23, 2014

    Location was ok and Stefano was the only staff member that was pleasant and easy to deal with.

    The staff was awful, and the rooms were awful. Beds were ridiculously uncomfortable, and the staff didn't care to try and help. The lady that works the breakfast area was smug and dreadful to deal with. Overall our stay was not good at all.

    3.3

  • Ron
      United States of America
    May 19, 2014

    Good staff, comfy bed, breakfast room and patio.

    7.5

  • Jeļena
      Latvia
    May 4, 2014

    All is excellent

    7.9

  • Janine
      Australia
    May 1, 2014

    Reception was particularly helpful and informed. My 'single' room was very comfortable with a nice sized bathroom. Very close to train station but not far to tourist hotspots. An excellent choice!

    Quite frankly, nothing.

    10

  • Cynthia
      United States of America
    April 25, 2014

    Very nice furnishings, friendly staff, good breakfast in a nice atmosphere. Great location, just a block from the train station and walking distance to just about everything. Our room was in the front of the hotel, with a small balcony which was really nice. No issue at all with street noise.

    Nothing not to like! Would certainly stay again!

    10

  • Anonymous
      Turkey
    April 1, 2014

    Staff was very kind. Room was clean. Location was perfect.

    The bed was very uncomfortable with the pillow. Definitely, need to change it with a better one.

    7.9

  • Vania
      Brazil
    March 26, 2014

    The hotel is a tipical fiorentino hotel, traditional, close to the station Santa Maria Novela (Central Station in Florence) and to the main attractions in Florence without suffering the stereotypes of hotels close to stations. The staff is very kind, helpfull and your breakfast will be carefully prepared by a lovely lady called Signora Maria.It was my second visit to this hotel and it will not be the last.

    10

  • Madeline
      Spain
    March 25, 2014

    Location, room size, good windows , bathroom well equipped. Good shower. Beds comfortable. Staff excellent. Wifi

    Stained mattress, should have been cleaned, thrown or at least properly covered. Damp towels left. Poor lighting in room

    8.8

  • Genevieve
      Australia
    March 23, 2014

    Great location

    Uncomfortable bedding. Unable to contact the hotel by email (the address given does not work)

    7.9

  • Genevieve
      Australia
    March 7, 2014

    Location very close to central station. Hotel interior was great, florentine style. Charming place to stay.

    The three dirty flags outside the front door give a poor impression of the place

    8.3

  • Alfred
      Malta
    January 20, 2014

    Excellent reception and very central

    8.3

  • Renee
      United States of America
    January 14, 2014

    Charming, internet throughout the hotel, reception.

    Mosquitoes

    8.8

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