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Via della Scala 59, Santa Maria Novella, 50123 Florence – Show map
Excellent location – rated 9/10! (score from 177 reviews)
Rated by guests after their stay at Hotel Boccaccio.
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1155 properties in Florence
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177 verified reviews
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Hotel Boccaccio's staff speak: Italian, French, Spanish, English
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Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant With Dining Menu, Snack Bar
Free! WiFi is available in all areas and is free of charge.
Private parking is available at a location nearby (reservation is not needed) and costs EUR 23 per day.
Room Service, Shuttle Service (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Ticket Service, Baggage Storage, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Elevator, Soundproof Rooms, Heating, Air Conditioning, Designated Smoking Area
Italian, French, Spanish, English
From 2:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! One child under 3 years stays free of charge when using existing beds.
One child under 2 years is charged EUR 10 per night in a crib.
One older child or adult is charged EUR 60 per night in an extra bed.
The maximum number of extra beds in a room is 1.
The maximum number of cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hotel Boccaccio accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Discounts apply to the parking fee if you do not need the car pick-up and delivery service.
Based on 177 reviews
Show reviews from:
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The Wi-Fi signal not strong in the room
We liked the location, which was great for walking to all the sight-seeing locations, and minutes away from Santa Maria Novella Train Station, to and from which operated the airport shuttle
During the six days we were there, we never had Wi-fi in our room. If we went down to the lobby, or on the corridor of floor 2, no problem, but being able to relax in the privacy of our room to deal with business emails, or family emails, no go.
The breakfast lady was not as bad as what the previous comments said. She was polite and helpful.
The lights in the room are a bit dark. The breakfast was a little too simple. There was only one plug in the whole room
Good about everything
Did not find anything negative, I will check further next time
Staff - Very Friendly Location - Excellent
Room furnishing is tired and in need of renewal.
Very overpriced. Can get a better location and nicer hotel for less money.
location is very good, convennient to the train station and bus station, also to the old town.
the price is too expensive.
Very clran and convenient location
Breakfast and small room
The hotel is in a very good location, next to main station. However, not many nice restaurants around. From the hotel you can walk to the main squares in the area (20min) and u can easily go to the station and meet the organised tours.
Only one of the guys on the reception was helpful. The receptionists in General weren't welcoming nor helpful. Ex: I wanted him to help book an organised tour for the next day, he said:" I'm busy"!!! Unacceptable. As for the breakfast and the breakfast lady: first, she s disrespectful, she keeps on causing annoying sounds with plates and utensils as if she s trying to torture you!! The breakfast, poor in quantity and variety! I took some pictures, unfortunately I don't have room to post here. All in all the hotel should have lower rates if they plan to provide the same service and facilities.
Location was ok and Stefano was the only staff member that was pleasant and easy to deal with.
The staff was awful, and the rooms were awful. Beds were ridiculously uncomfortable, and the staff didn't care to try and help. The lady that works the breakfast area was smug and dreadful to deal with. Overall our stay was not good at all.
Good staff, comfy bed, breakfast room and patio.
All is excellent
Reception was particularly helpful and informed. My 'single' room was very comfortable with a nice sized bathroom. Very close to train station but not far to tourist hotspots. An excellent choice!
Quite frankly, nothing.
Very nice furnishings, friendly staff, good breakfast in a nice atmosphere. Great location, just a block from the train station and walking distance to just about everything. Our room was in the front of the hotel, with a small balcony which was really nice. No issue at all with street noise.
Nothing not to like! Would certainly stay again!
Staff was very kind. Room was clean. Location was perfect.
The bed was very uncomfortable with the pillow. Definitely, need to change it with a better one.
The hotel is a tipical fiorentino hotel, traditional, close to the station Santa Maria Novela (Central Station in Florence) and to the main attractions in Florence without suffering the stereotypes of hotels close to stations. The staff is very kind, helpfull and your breakfast will be carefully prepared by a lovely lady called Signora Maria.It was my second visit to this hotel and it will not be the last.
Location, room size, good windows , bathroom well equipped. Good shower. Beds comfortable. Staff excellent. Wifi
Stained mattress, should have been cleaned, thrown or at least properly covered. Damp towels left. Poor lighting in room
Uncomfortable bedding. Unable to contact the hotel by email (the address given does not work)
Location very close to central station. Hotel interior was great, florentine style. Charming place to stay.
The three dirty flags outside the front door give a poor impression of the place
Excellent reception and very central
Charming, internet throughout the hotel, reception.
Steps from the train station, gorgeous room, down the street from SMN, restaurants and nightlife.
In the centre of all tourist attractions. Very reasonable priced. Great service
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