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Via della Scala 59, Santa Maria Novella, 50123 Florence, Italy – Show map
Excellent location – rated 9/10! (score from 238 reviews)
Rated by guests after their stay at Hotel Boccaccio.
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237 verified reviews
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Hotel Boccaccio's staff speaks: Italian, French, Spanish, English
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Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant with Dining Menu, Snack Bar
WiFi is available in all areas and is free of charge.
Private parking is available at a location nearby (reservation is not needed) and costs EUR 23 per day.
Room Service, Shuttle Service (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Ticket Service, Baggage Storage, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Elevator, Soundproof Rooms, Heating, Air Conditioning, Designated Smoking Area
Italian, French, Spanish, English
From 2:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 3 years stays free of charge when using existing beds.
One child under 2 years is charged EUR 10 per night in a crib.
One older child or adult is charged EUR 60 per night in an extra bed.
The maximum number of extra beds in a room is 1.
The maximum number of cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 238 reviews
Value for money
Show reviews from:
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Score from 729 reviews Good
The bed was very small
Great location , very close to station .. staff were excellent
Near train station
not so much amenities.
good location, a little bit old, but clean
Extremly narrow bed in an extremly narrow room. The mattress was very bad.instead of taking a rest - after a very hard day - I could not sleep due to this very uncomfortable mattress.
Hotel is very closed to the cental station of santa maria novella & its staff are bery proffessional,helpfull & pleasant people.
Located on a busy crossroads, so rooms facing the street could be quite noisy. On the other hand those facing the inner courtyard are very quite.
Perfect location literally metres away from the railway and bus stations and in walking distance to all the major sites, efficient and polite staff, decent breakfast.
Close to central station staff plotted clean value
The elevator worked sometimes a bit strange and the lights in the room were weak.
The hotel is just a few meters from S.M. Novella station, the staff is friendly, the furniture in the room was convenient. The breakfast is simple but the cappuccino in my opinion was very good.
The free wifi Donets work very well.
The location is very convenient, just next to the main train and bus station. Staff are very nice and helpful, room is clean. Definitely would be a good place to choose for a relax and fulfilled holiday.
Very close to SMN station. Helpful staff. Speaks English very well which was very good since I don't speak a single word of Italian.
The staff was very professional and helpful.
We were treated very poorly by the rude staff, particularly the night manager who argued with us when we asked for his assistance in confirming a day excursion. The breakfast was poor, nothing hot except the coffee. Again the breakfast staffs were rude and unpleasant. The room advertised it was sound proof - it was definitely not! We were woken up each night to loud drunk guests returning to their rooms and in the outside court yards. Also another disappointment was the wi-fi – it did not work in the rooms (again as advertised), only had a reasonable signal in the lobby. My strong recommendation is to skip this hotel as there are many others in this location and it’s not as advertised.
The Single room is pretty small.
This is my 3rd stay at the Hotel Boccaccio. I like the location and it is a pretty good value for the money.
The staff was very helpful and pleasant.
Bed too soft, worn out over the years, need a new bed. Wifi signal is very bad in the room.
Close to train station
Single rooms are rather compact
Good location, clean and weak kept, breakfast very nice
Hotel offers no amenities. Only two tv stations but you are not there to watch tv.
The hotel staff were very helpful. Made reservations and obtained tickets for us. Hotel is in perfect location only a few minutes from the train station. Although a noisy area no sound was heard once the windows were closed. Breakfast was simple but enough to get the day started. Definitely would recommend staying at this hotel.
Close to station, great staff. It had a little out door area on the 1st floor that we used for happy hour.
All good. Just one suggestion - It would be good to have access to an iron and ironing board on request.
Just about everything! Spacious clean and tastefully furnished rooms; excellent breakfasts; helpful, patient staff who responded to all questions and requests for assistance; great location close to railway station; easy walk from hotel to attractions, markets, river, etc. Great restaurants close-by. Highly recommended!
The coffee wasn't the best but not a disaster.
The staff, close to the train and handy to everything.
The Wi-Fi signal not strong in the room
During the six days we were there, we never had Wi-fi in our room. If we went down to the lobby, or on the corridor of floor 2, no problem, but being able to relax in the privacy of our room to deal with business emails, or family emails, no go.
We liked the location, which was great for walking to all the sight-seeing locations, and minutes away from Santa Maria Novella Train Station, to and from which operated the airport shuttle
The lights in the room are a bit dark. The breakfast was a little too simple. There was only one plug in the whole room
The breakfast lady was not as bad as what the previous comments said. She was polite and helpful.
Did not find anything negative, I will check further next time
Good about everything
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