Bonifacio  

Very friendly and helpful staff especially Karin extremely helpful and they all speak good english... a good breakfast for a 3 star hotel...location not to close to centre but quiet area..nice garden and breakfast area...room was clean and shower facilities good

location slightly far from centre.....wifi was slow and does not connect in the second floor...mattresses not very comfortable and the bed covers dont look too clean but the sheets were clean...heating did not work but they called the technician to fix it

A very good small hotel in a quiet area just north of city centre -only 10mins walk to Duomo and 15 mins to main train station. The facilites are minimal but the hotel is small and friendly, staff are fantastic, good breakfast and small courtyard off the breakfast room. If you are looking for a good 3star hotel in a nice quiet area away from all the noise and traffic in the centre then go here. Grazie Bonifacio!

Within walking distance of SMN railway/bus station, sight-seeing attractions and good restaurants (10-15 mins). The hotel staff are extremely helpful in giving directions and recommendations. The continental breakfasts are fresh and plentiful. The hotel is clean and well run. I would have no hesitation in recommending this hotel to people seeking a quiet, good value hotel.

Good quality rooms and facilities - we had two rooms & both fine. Decent breakfast included in rate.

Only downside was a 30 minute walk into centre of Florence, which became a drag after a day's walking round the sites.

The staff was helpful and showed us the different landmarks on the map. The breakfast buffet was good value for the money. The location was decently close to the station and the Duomo. Its in a quiet residental/appartment area so traffic noise was not a problem and it was close to a laudromat, a supermarket, and other ammenities.

The washroom ventilation was inneffective and the washroom was dim.

Good location, nice old building

Bagage storing room accessible for all hotel guests. Exact price for parking service was not mentinoned before arrival at hotel, however good and reliable serivce.

slow internet

The staff was great. Good breakfast. Good location.

City tax (3€/night/person). A/c malfunction. Expresso should be better.

Good location, near train station and not too far from city centre, also pretty accessible to reach from anywhere.

I had to change rooms since my reservation expired and my room (room #1 was already booked). In my first room everything was ok, tv too little and unconfortable to watch in both rooms, tiny showers and the internet on my first room sucked it was constantly online/offline although it was better than my secOnd room Which didn't have it at all.

reception was very very nice and suggest the one day walking tour for me. I love the breakfast (coffee, bread etc.)

This hotel exceeded our expectations. We had two rooms between two families. The rooms were clean and decent sizes. The hotel has a beautiful courtyard in the back where they serve excellent breakfast. It was a "help yourself" type service with toast, yogurt, fruit, cappuccino machine, cereal, muffins, pastries, milk, juices to choose from. I'm sure I'm leaving out few more items they had. Two ladies in charge of the breakfast area were very attentive and had great sense of customer service. We stayed three nights at the hotel, and looked forward to our breakfast every morning. The front desk staff was excellent. Karin (I'm sorry if I'm misspelling her name) in particular was exceptional. She spoke fluent English and went above and beyond call of duty to make our stay peasant. Give her restaurant recommendations a try. We enjoyed dining at couple of restaurants she recommended.

It would be nice to have reliable internet access available in the room, rather than just the public areas.

The hotel staff was great, helping out when we had a small problem (personal, not hotel) and going way beyond anything I had the right to expect, solving the problem happily. The rate for the room in Florence was quite good. Breakfast was lovely and arranged for us early because of an early departure. The hotel is not new but it was comfortable and well kept. For those from the usa: ask how to use the ac, it is odd for us and you will end up with hot not cool air.

The location is not great. It is located within walking distance of the city center but the walk could best be described as out-of-the-way and quite isolated. There were no city buses that we could hop on to, so I needed to keep our walks during the busy hours of the day. I was with two children, 11 and 13. There was very little around the hotel though an eatery, Tito's, was recommended by them and it had very good food and was great fun.

Suportive and Sympathic Staff. Good location for those who don´t mind to walk 10/15 min more to get out from the mass and noise. I´m happy with my choice !!