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Bargello Museum (0.1 miles)
Show map Borghese Palace Art Hotel

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Newest reviews for Borghese Palace Art Hotel

  • Deborah
      United Kingdom
    August 28, 2014

    Location in the heart of Florence. Friendliness and warmth of staff Amazing breakfast Luxurious rooms Parking facilities Great cocktails

    10

  • Otsuka
      Belgium
    August 22, 2014

    The staff was very friendly and the location was very good!

    9.2

  • Veerle
      Belgium
    August 1, 2014

    Warm, friendly staff Excellent location, in the historic city center Nice room

    9.2

  • Anonymous
      United Kingdom
    July 30, 2014

    The size of the room Cleanliness Staff was very helpful

    9.6

  • Michael
      Belgium
    July 29, 2014

    Excellent boutique art hotel very well situated in the centre of old Florence with excellent rooms and very good breakfast

    9.6

  • Anonymous
      Australia
    July 26, 2014

    Friendly helpful staff

    Poor wifi in room

    7.9

  • Sandy
      South Africa
    July 19, 2014

    Teresa, Thomas and all the other staff were beyond fantastic... What an awesome experience all round!

    10

  • Heidi
      Canada
    July 15, 2014

    So I accidentally booked the wrong date for this hotel. I was supposed to stay Monday night and I accidentally booked Sunday. The staff were very friendly and polite but they couldn't help us as there were no available rooms.

    That I had to pay for a room that I never got to see. :(

    8.8

  • Anonymous
      Brazil
    July 13, 2014

    Location; theme; staff; shower

    Room size

    9.2

  • Iveta
      Slovakia
    June 25, 2014

    Incredibly friendly and helpful staff. Elegantly and tastefully furnished rooms, well-designed lobby and other spaces as an art gallery. Free spa - an oasis of relaxation. Unique atmosphere all the day. Really excellent hotel.

    10

  • Jamie
      United States Minor Outlying Islands
    June 16, 2014

    Extremely pleasant, courteous and helpful staff Location

    Roof terrace wasn't available Stairs outside bedroom window noisy

    7.5

  • Carole
      United Kingdom
    June 16, 2014

    The bar service was great with free olives, mini cheese rolls, crisps etc. Breakfast was almost theatrical. Loved the test tubes of fruit juice. Fantastic location so close to Duomo etc. Large rooms.

    Still being renovated. Tradesmen around during the day. Toilets and base of showers in need of some bleach. Rail in wardrobe too high. Could barely reach it on tip toes. No view of city as had interval window facing the lift which was covered over with hazy plastic.

    8.8

  • Susan
      Spain
    June 1, 2014

    The hotel is excellently located to see all of the sights of Florence. The staff are amazingly friendly and helpful and went out of their way to satisfy and exceed any request we may have had. It is interestingly decorated, though is maybe reaching time for a minor refurbishment

    It is a shame this wonderful hotel is spoilt by the late night bar across the road. They should install double glazing at least on the rear rooms as our sleep was disturbed ever night by a bar that went through to the early hours of the morning. Please could they also get rid of the really bar cover version music in the bar and replace it with something either more interesting or less intrusive.

    9.2

  • Anonymous
      United States of America
    May 30, 2014

    Great location, very nice breakfast and friendly staff. Room was small -- a single - but comfortable. Lobby is very funky, not your typical pseudo-Renaissance pastiche, which is a relief.

    Room smelled strongly of smoke when I checked in. They were apologetic and tried to air it out etc. but it was unpleasant. By the second night it was fine. They have a no-smoking policy but evidently it is not strictly enforced -- good news for smokers, I guess.

    7.1

  • Donna
      United States of America
    May 25, 2014

    Location, décor, staff was very friendly and helpful. Spoke English well. Parking was right next door but expensive.

    Only complaint was not enough shelf space in bathroom and shower.

    9.6

  • Anonymous
      Australia
    May 20, 2014

    The location and spa facilities

    10

  • Anonymous
      United Kingdom
    May 13, 2014

    A perfectly positioned hotel rooted well within the historic city. We reached all destinations on foot and had been advised walking routes by the hotel staff; who were at our disposal from the outset, suggesting local restaurants, points of interest and catering for our needs throughout. Really enjoyed our stay.

    The absence of an iron was frustrating as travelling fundamentally creases clothes. A laundry service is provided throughout the week, but at a cost!!

    9.6

  • Anonymous
      Finland
    May 12, 2014

    the atmosphere was wonderful, our room was great with excellent bed and the breakfast was top!

    9.2

  • Bobby
      United States of America
    May 11, 2014

    Good staff and breakfast. Very accommodating, but for the price I expected much more.

    I had a single room the size of a walk in closet. The mattress on the bed was probably 10 years old and felt like a cot. If you wanted to use the desk in the room you had to angle your body between the 12 inches between the bed and the desk. There was no place to put luggage, no shelf or anything to put soap or shampoo on in the shower, and when I got there the a/c wasn't working (but was fixed at my request after I was told it would take two days to be running properly). For close to 200 euros a night (not in season) they should be ashamed of themselves. I have stayed in better facilities for half the price in Florence

    6.3

  • Joanne
      United States of America
    April 27, 2014

    Our stay at the Borghese Palace Art Hotel in Florence was magical. The staf was unbelievely helpful,nice, friendly from the concierge to the housekeeping. The breaksfast was delightful, the bar at night was lively and friendly and great way to end the the evening. All of the concierge staff was outstanding, we traveled the world and honestly this was the best

    Absolutely nothing!!!

    10

  • Kevin
      United Kingdom
    April 24, 2014

    Friendly, helpful staff with great local recommendations for food

    Bed was a little soft and small

    9.6

  • Sarah
      United Kingdom
    April 23, 2014

    all staff were fantastic, super friendly and helpful breakfast great big bed fantastic location use of spa after 4:30

    small bathroom

    9.6

  • Margaret
      United Kingdom
    April 16, 2014

    Location and atmosphere of hotel

    Possible noise at night .

    8.8

  • Anonymous
      Belgium
    April 7, 2014

    location, breakfast, groundfloor arrangements

    room needs refurbishing, somber athmosphere, dirty glass around the lift, courtyard walls in bad shape, too much noice on the backstreet until 4am, expected more for the price

    7.1

  • James
      United States of America
    April 5, 2014

    Customer service was excellent - Thomas and Therese were both very friendly and accommodating at the front desk. The breakfast was the best we had out of seven hotels throughout Europe in two weeks!

    9.2

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