伯吉斯宫殿艺术酒店  

We loved the modern decor of the hotel and the rooms. We were given a 20% off token for the hotel bar and used it early one afternoon before heading out for an evening walking around for dinner and sightseeing. There was a small fitness room in the basement that was just enough to get a good sweat to feel better about endulging over the trip.

It was a little bit hard to find, especially at night. We ended upcircling around it about 5 times within a 1 block radius, but eventually found it. Only because we had just arrived there that day, and everything seemed to look so much different at night.

I enjoyed the wonderful staff and the efficiency of service. The hotel is beautiful.

Did not like the WiFi connection for my iPhone and iPad.

Some of the staff were not very helpful while others were very pleasant.We had a couple of problems with the room and staff did no solve them.The room was like a sauna and staff refused to turn on the air conditioning.There was not sound insulation.

It's not at all what I was expecting! Very disappointing...

The service was fantastic, the room very stylish and clean and also the small spa was the perfect end of a visiting day when you feel tired and outside is very cold. I had a great time in Florence with my boyfriend, and really enjoyed the location of the Hotel. Very romantic; we were meant to stay for one night but we ended up staying 3 nights! I'll definitely come back!

Very good location. Friendly staff and charming owner.

Really good location, very freandly autmosfere.

Loved the design of the rooms, fantastic colors and artwork! The style of the elevator (although a bit slow) with the staircase wrapping around is beautiful. The location is amazing, right in the heart of the happening part of town, where everything is walking distance. Delicious restaurants close by, and streets full of great shopping, even on Sundays they were open! Some staff were very nice, friendly, and accomodating (like the first one who upgraded my room! Thank you!).

The blanket was too thin, I got cold at night. There were no english channels on tv, so I was pretty disconnected from the news of the world (at least add a news channel). Although there was internet included in the price of the room, there was only cable connection so I could not connect through my mobile phone (I didnt bring my laptop with me). One other staff member had very little knowledge of the area and what was open on sundays, and at checkout a third staff person was pretty much out of it (but to be fair it was 6:30am)

Location was superb, staff were friendly and helpful, and the room was comfortable, spotless and excellently serviced.

Some facilities (internet and tv) were not functioning fully, but I would not have used them in any event. The breakfast buffet was adequate, but only just.

The location

The Borghese concentrates more on the 'art' than the 'hotel' sadly. It is overpriced, understaffed and offers very poor value for money. The decor is tired and in need of repair/maintenance, ie cracked glass sink, scuffed walls, poorly attached tv - wonky, phone broken. It was 34 degrees when we arrived and the aircon had been switched off to all rooms and just kept in the communal areas, our room was near the air con unit which hummed loudly and intermittently all night, the jacussi in the spa was scalding hot, half full and the jet's don't work properly. The bar man turned down the music in the bar so he could have a 20 minute personal phonecall to his mates - I could go on its just the tip of the iceberg. I told reception staff of this - not bothered or apologetic in the slightest. Simply stay somewhere else you'll enjoy it more.

Very lovely rooms and art design throughout. Front desk staff who are women are excellent and so is the bar tender/breakfast staff.Close to the Uffitzi but out of the square madness.

Air condidtioning was only working a low level,BAD internet set up...some package deal that never worked right. Forgotten wakeup call and clothes meant to be sent to laundry forgotten to send. Both "forgot" due to one staff only...rest were excellent

Situated in the heart of Firenze near Uffizi museum and the Duomo.

Breakfast is served till 10h30 but when you arrive at 10h15 you're told that you too late. Staff organized an emergency breakfast in the hallway for me and my family.