Hotel Bretagna  

The location was excellent. Walking distance to all landmarks and amenities. Staff were friendly too.

The hotel is not run very well and is in a poor state of repair. We asked for a baby cot and despite being told One will be available, it never arrived. We had arrived on a hot day tried to switch on the aircon, which did not work. Staff were told twice before someone came to the room to examine. The staff called the owner who said, they were not allowed to have aircon on during winter or spring. Staff were not aware of this. Complete rubbish. Wifi worked for one day. The phone line to reception was always engaged. Breakfast was less then mediocre. This a very poorly run hotel and I would not stay here again.

great bathrooms

Nice rooms, get one looking over the river, it was wonderful view. Old place, but a well kitted out and pretty little hotel. A fairly strange arrangement with several floors, but nothing that the lift did not solve.

Central location, excellent room, friendly reception staff.

The cost of the secure garage for a small car- 50euros for two days.

This hotel is wonderful! The staff are super friendly and speak English well. The hotel was once the private residence of the King of Holland, so it is very well decorated. The beds are the most comfortable of any hotel in Europe that I've styled at. The breakfast was excellent and they make delicious cappuccinos to order. They will make them for you at any hour, as the bar is open 24 hours. I had 3 in one day and was not charged. We were in Europe for 2 weeks and this was the best hotel of our trip out of 5 hotels we stayed at.

Great location, lovely rooms, reasonable price and good breakfast and service

Rooms need bigger waste baskets and more electrical outlets

Location

No Bell boy help to carry logages

If possible provide a centrally located computer(s) with internet access for guest, not all vacationers bring their own laptop. Provide alarm clock in the guest room.

The hotel location exceeded our expectations, all sightseeing was within walking distance of the hotel. The breakfasts were excellent. The decor of the hotel is a little tired, however, this was made up for by the attentive and friendly staff.

The staff was amazingly kind and helpful, the atmosphere was extremely romantic and the spent time in the hotel is unforgettable.

The Hotel was in a beautiful place, with the Arno River right out front. It was very easy to get to the Duomo (the cathedral.) The Staff was very helpful. They helped us with directions, suggested places to go, and helped with getting a taxi to get to the train station. The rooms were not very spacious, but they were "homey". The bathroom was very clean and had a nicely sized shower. The beds were fairly comfortable. They also gave you extra pillows, blankets, and rugs to use if wanted. It was all around a very pleasent trip, and it was made that much more pleasent due to the beautiful hotel.

Very good hotel with an excellent location, about 100 meters to ponte vecchio. Amazing room with a big bed, mini bar, big bathroom and all of that for an excellent price. The hotel is very beautiful and clean. Best choice for a weekend in Florence!