Hotel Bristol Palace    

The beautiful faded elegance, stunning staircase, comfy beds and friendly staff.

Could benefit from redecorating. Breakfast was varied but cooked foods not so nice. Pastries delicious.

Everthing was perfect.... a great location, friendly and proffessional stuff, wonderful breakfast (!!!), we will sure return to Genoa and to this special hotel!

There was plenty of room and the stairs were beautiful. We liked the breakfast very much.

The room was unpractical since all four beds were in the same room. And I didn`t quite catch the idea of two separate beds for adults and a twin bed for kids (14 and 11, a boy and a girl). So we had to sleep (two adults) in a single bed. For that kind of luxury the room was quite expensive. The wifi was very difficult to use.

As escadarias internas ao hotel são lindas. O quarto e o banheiro eram gigantes. O café da manhã era muito bom. Tomei até espumante de manhã...rs. Muito bem localizado. The beautiful stairs inside. The gigantic room and bathroom. Great breakfast. I even had a sparkling wine in the morning...lol. Very well located.

location,WIFI,clean

Location, historic building, quality of furniture and room size and free Internet access. Bistrot also good for dinner

Nothing

Great decor, comfortable and clean room. Is in an excellent location on the edge of the old town and within walking distance of the port and a number of excellent restaurants.

Beautiful decor, friendly staff, great breakfast

Comfort & style

No restaurant

Four star accomodation at three star price. Fitted carpet and comfy chairs in the bedroom. Excellent breakfast. Bed very comfortable

Minor point. It would be good to replace the shower screen with a shower curtain, screens always leak

The hotel offers prime location, clean and comfortable rooms and excellent breakfast.

The fact that the hotel do not offer irons on request. When you are on busy business trip, you usually do not have time to wait for external dry cleaning servise.

Very nostalgic decor almost on par with boutique Mayfair hotels. Exclusive atmosphere. Hotel hardware (except the lift) of very high quality. Polite staff.

Slow and inconvenient lift. Room for improvement in cleanliness and maintenance.

The staff was excellent and very helpful. Hotel was beautiful and centrally located.

Internet was not reliable--very weak signal and difficult to connect in the room.

We get a really good price, I think it's last minute promotion. Everything was perfect here. Right in the city center. Spotless clean and super nice room.

Nothing at all. Staff isnt super friendly, but jt's ok compare to other things.

Well located, easy to walk down to the harbour area, or the old town, staff very friendly, room clean, the breakfast was good, we used to leave our car keys with the reception and they would park and collect the car. We would definately go back.

a very small thing.. when having a shower, it was easy to knock the shower control.

decor, comfort, great breakfast, free wifi, friendly staff who were happy to converse in english, the staircase

Was quite expensive, especially the bar. Annoyed I did not get the room I requested, and was a shame they didn't do laundry on a Saturday.

The Bristol blends antique luxury feeling with comfortable modern rooms. Very nice.

Location Authentic feel Price/quality

Although advertised, no parking spots for cars bigger than a Fiat 500 Some staff, esp. at reception not very welcoming Some rooms located in hallway to elevator: noise from other guests Bathrooms need renovation, old/weary equipment No towels for hands Construction outside on balcony, waking us up at 08:30, hotel responded ignorant Breakfast is so-so

Excellent location Very well maintained hotel

Conditioner in our room did not work

I enjoy the room, the Breakfast, the kindness of the reception, their ideas about restaurants etc.

some noice of the service during the breakfast

Price location value

Huge room, great location and excellent breakfast.

No coffee or tea making facilities. Some noise from walking on floor above.

Location and ambience excellent. Good buffet breakfast. Good clean rooms.

Fairly chaotic seating arrangements and service in good bur very busy buffet breakfast

The location is really nice in the city center near of fontain that is also one stop from city tour bus. Many store are located near by and the street as ussual is really beatiful.

Nothing!!!

Location, historical atmosphere.