Hotel Bristol Palace

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Attraction Genova aquarium 0.8 km
Convention Centre Fiera di Genova 1.4 km
Landmark Piazza De Ferrari 0.1 km
Monument or Landmark Palazzo Ducale 0.3 km
Museum Genoa Museum 0.2 km
Stadium or Arena Luigi Ferraris 1.7 km
Train Station Genova Brignole 0.9 km Genova Piazza Principe 1.6 km
Airport Cristoforo Colombo (GOA) 8.2 km Villanova d'Albenga (ALL) 75.9 km

Hotel Bristol Palace

Via XX Settembre 35, 16121 Genoa (Show map)

Overview and availability
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Guest reviews

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Score from 187 reviews

8.2

An elegant turn-of-the-century palace in the centre of Genoa on Via XX Settembre, the hotel is just a few steps away from the most important offices and exhibition sites of the city.

Nearby you will find the Palazzo Ducale, the Carlo Felice theatre, as well as the most prestigious shops, museums, and the largest aquarium in Europe.

During its recent renovation, its elegance and exclusiveness were blended with a modern and functional conception of the services. The dramatic elliptical staircase in white and Liberty wrought-iron banister soars up to the top floor in a spectacular spiral that seems to suspended in space.

Planned to welcome those who come to the city on business or pleasure, the comfortable and elegant rooms of the Bristol Palace are an ideal setting not only for work but an exclusive place to spend time admiring the artistic beauties of this city, proclaimed capital of culture in 2004.

Rooms: 133.

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Hotel Facilities

General

Restaurant, Bar, 24-Hour Front Desk, Newspapers, Non-Smoking Rooms, Family Rooms, Elevator, Express Check-In/Check-Out, Safety Deposit Box, Soundproofed Rooms, Heating, Luggage Storage, Allergy-Free Room Available.

Services

Room Service, Meeting/Banquet Facilities, Business Centre, Laundry, Dry Cleaning, VIP Room Facilities, Breakfast in the Room, Ironing Service, Fax/Photocopying, Ticket Service.

Internet

Wireless internet is available in public areas and costs EUR 3.00 per hour.

Guest Parking

Private parking is possible at a location nearby and costs EUR 25.00 per day.

Hotel Policies

These are general hotel policies. As they may vary per room type; please also check the room description.

Check-In

14:00 - 00:00 hours

Check-Out

12:00 - 12:00 hours

Cancellation

If cancelled up to 2 days before date of arrival, no fee will be charged.

If cancelled later or in case of no-show, the first night will be charged.

Children and extra beds

All children under 4 years stay free of charge when using existing bedding.

All children under 2 years stay free of charge for cots.

All older children or adults are charged EUR 40.00 per night and person for extra beds.

Maximum capacity of extra beds/babycots in a room is 2.

Extra beds and baby cots are upon request and need to be confirmed by the hotel.

Supplements will not be calculated automatically in the total costs and have to be paid separately in the hotel.

Pets

Pets are allowed. No extra charges.

Accepted credit cards

American Express, Visa, Euro/Mastercard, Carte Bleue, Diners Club, JCB, Maestro, Carte Bleue, CartaSi

The hotel reserves the right to pre-authorise credit cards prior to arrival.

Hotel information

Hotel facilities include:
- Hall porter on duty 24-hours.
- Meeting rooms.
- Free internet point and wireless internet connection for PC and laptop.
- Laundry service.
- Gift welcoming children.

Food & beverage

Guests of the Hotel Bristol Palace enjoy a complimentary American-style buffet breakfast each morning, served in the Giotto Room, with original frescoes.

Bistrot del Bristol is the hotel's small but elegant restaurant, with original 19th century lighting, offering international and Italian dishes with specialities such as Ligurian-Style Swordfish. Reservations are recommended.

On the second floor, banqueting can be arranged for up to 200 people.

A coffee shop is also available during your stay.

Room information

The hotel's spacious 133 rooms and 7 suites not offer only high-class furnishings with many valuable antiques, but are also completely sound proofing and an ultramodern air conditioning system.

To guarantee the best possible night’s sleep only pure linen is used for bed linens; those with allergies can request special pillows.

Satellite TV and pay TV is available in all the rooms.
Non-smoking rooms are available, in-room safe box, hairdryer, minibar, and special pillows are all available on request.

Terms & Conditions

Your reservation is absolutely secure. All personal data is encrypted and will be processed in a secure way.
Booking.com takes the privacy of your personal data very seriously. Your personal information will only be used to process your booking. For more information, read our privacy statement.
Booking.com will not charge you any reservation fees for making this booking, nor charge your credit card. You will simply pay for your stay at the hotel.
Cancellation is free of charge provided you adhere to the notification period stated in the hotel cancellation policy (see "Hotel Policies").
More information can be found in our terms and conditions.

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Overview and availability
Photos
Guest reviews

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Area photos

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Overview and availability
Photos
Guest reviews

The guest reviews are submitted by our customers after their stay at Hotel Bristol Palace.
They are opinions of guests that reflect their experiences when staying at this hotel.

Total

8.2

Based on 187 reviews

Staff	7.6
Services	8.1
Clean	8.5
Comfort	8.5
Value for money	8.1

Show scores of:

Individual guest reviews

Reviews are ordered by language and date with a maximum of 25 reviews

Previous page Next page Showing 1 - 25 (Total 187)

Laurence
Mature couple
dublin, Ireland
September 24, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

location, charm

No business centre.Staff not very interested in serving guests

7.5

Deborah
With friends
Metairie, United States of America
September 24, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

close to center of town

We had no hot water (nothing came out of the tap at all) on the morning we were leaving and they could not find the problem. We had to be at the airport for 5:30 am and that was a problem not being able to take a shower for the long flight back to USA

9.5

Claudia
Family with young children
Tradate, Italy
September 3, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

I loved the comfort of the room.

I wished it had a pool and sauna

9.5

Anonymous
Young couple
Switzerland
September 1, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

Anonymous
Family with young children
Italy
August 22, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

We were very pleased to find that we had a separate room than the children. It was the best sleep I've had in weeks. Beautiful room.

Thor
Family with older children
Talknafjordur, Iceland
August 22, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

The location.

Anonymous
Family with young children
United Kingdom
August 12, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

A beautiful hotel, ecellent breakfast and nice linen sheets.

The bath was in an appalling condition and the shower did not work so well either.

Neil
Family with older children
Buckland Common, nr Tring, United Kingdom
August 11, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

interior of hotel is impressive, good breakfast, very good size family room

Anonymous
Family with older children
Denmark
August 4, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

Great location, very nice room.

Reception staff needs to become more service oriented and positive. On most contacts they give you the impression that their life would be easier if you didn't stay at their hotel. Parking is quite expensive.

6.5

Gerald
Mature couple
san rafael, United States of America
August 3, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

facilities great and most beautiful I've experienced. Breakfast outstanding.

parking fee very high

Petra
Family with older children
Ronda, Spain
July 26, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

Beautiful spacious rooms, marble bathrooms, really luxurious, excellent breakfast!

9.5

Edmund
Mature couple
Houston Texas, United States of America
July 23, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

Friendly and helpful staff, great breakfast, and general beauty of the
hotel itself.

Hotel upper floors were hot. Ac in our room could have worked better.

Anonymous
Family with young children
Ireland
July 23, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

Convenience of location

Felt the bedroom could have been more plush but bathroom was good.

7.5

Anonymous
With friends
Ireland
July 10, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

really good breakfast, rooms were absolutely spotless

Lucio
Family with young children
nicosia, Cyprus
July 9, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

The high class decoration of the hotel and the location

Neil
Mature couple
Houston, Scotland., United Kingdom
July 6, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

location

Car parking valet service. It was disrespectful not to deliver our car on request, show preference for another hotel guest who didn't show up and to add insult to injury, leave us on the pavement waiting without telling us that our car was available.

7.5

Judith
Family with older children
Arcadia, United States of America
July 5, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

The room was so spacious and the bathroom was very fancy and large. There were three of us and there was plenty of room with a couch and plush seating. Great place to stay.

9.5

John
Family with older children
MORECAMBE, United Kingdom
July 5, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

8.5

Jonathan
Mature couple
Prela, Italy
June 30, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

Beautiful building, very fine room in classic tradition and very quiet. Helpful and friendly staff. Perfect location on Genova's main shopping street and very close to the medieval centre and the renaissance palazzi. Some lovely reception areas, like the breakfast room. We will stay there again.

8.5

Gianni
Mature couple
Brussels, Belgium
June 25, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

Great and quiet location, large room and good breakfast

Anonymous
Mature couple
Iceland
June 17, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

Anonymous
Mature couple
Slovenia
May 19, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

very comfortable room, good service and excellent location.

Anonymous
Young couple
United Kingdom
May 12, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

good breakfast

we were put in the first floor on our first night. Our room was below the breakfast room, and the noise woke us up at 6am - far too early. We asked to move after our first night, but certainly no apology.

4.5

Brett
Young couple
Cape Town, South Africa
May 8, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

The staircase, but I could have walked in and looked at that without having to subject myself the poor quality rooms and staff.

The staff at reception were terrible. Very unfriendly, unhelpful and certainly looked like they did not want to be there! The room was tiny, old and tired. Not very comfortable at all. The room was boiling (May) and lots of people were complaining but they would not turn the air con on. At 10 mintues to closing time on the bar a party of 10 wanted a drink, they were turned away, great service

Sandra
Mature couple
bloomfield hills, United States of America
February 17, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

spacious rooms - Fodors gave you a star and that is why we stayed with you

Previous page Next page Showing 1 - 25 (Total 187)

The guest reviews express the personal opinions of Booking.com customers who filled out a questionaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.

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Hotel Bristol Palace

Score from 187 reviews

Availability

When would you like to stay?

Check-in date

Check-out date

Hotel Facilities

General

Services

Internet

Guest Parking

Hotel Policies

Check-In

Check-Out

Cancellation

Children and extra beds

Pets

Accepted credit cards

Hotel information

Food & beverage

Room information

Terms & Conditions

Area photos

Individual guest reviews

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