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Hotel Britannia Excelsior
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6.4
Top
Based on
122
reviews
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Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews
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Laura
Young couple
BANWELL,
United Kingdom
July 9, 2009
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The Veiw |
7 |
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Anonymous
Family with older children
United Kingdom
July 7, 2009
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The hotel has a good location on the lake front with fantastic views of Bellagio and is right next to the ferry port, plus point was the balcony. The pool has been removed and replaced with a terrace area, although you can still use the Lido across the road, you have to wear a swimming cap at a cost of three euros and it isn't all that clean! Our room was fairly poor, plaster hanging from the ceiling mould every where, broken tiles and is obviously one awaiting renovation. The food left a lot to be desired, breakfast was good, plenty of food hot and cold however it is somewhat of a free for all and is definately mass catering. Evening meal was ok i guess nothing to write home about. Would recommend this hotel to anyone over the age of 65, definately not under as did have distinct feel of a retirement home! |
3.5 |
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Leong
Young couple
Chicago,
United States of America
July 6, 2009
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The staffs are very accomodating and friendly. Especially Pia |
9.5 |
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Anonymous
Young couple
Switzerland
July 5, 2009
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The hotel location is good and the rooms are comfortable. Chaotic breakfast with long lines in front of the coffee machines. No warm breakfast after 09:00. The hotel is very big and mainly caters for bus tours. Most guest have an "all inclusive" package, which negatively impacts food quality, service etc. |
6.5 |
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Anonymous
Mature couple
United States of America
July 4, 2009
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Staff were excellent. Room beautiful |
10 |
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Thomas
Solo traveller
Bruxelles,
Belgium
July 2, 2009
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Location is good, along Como Lake in front of Bellagio Single rooms are far too small (circa 7 sq.m. bedroom + 4 sq.m. bathroom !). Location along main road is noisy. |
5 |
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Ni
Solo traveller
Kfar Sirken,
Israel
July 1, 2009
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the room was charming poor dining hall |
7 |
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Anonymous
Young couple
Sweden
June 17, 2009
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Beautiful rooms. Great view and location. Nice, historic touch to the hotel. The cleaning of the rooms. We didn't get our beds properly made every day, the cleaning lady only put the duvet on the bed. That was a bit of a dissapointment for a three star hotel. |
7.5 |
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Martin
Mature couple
Uxbridge,
United Kingdom
June 15, 2009
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Well placed on shore of lake. Excellent views. Very much seems to be catering for the elderly market. |
6.5 |
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Oxana
Mature couple
kusnacht,
Switzerland
June 3, 2009
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just a view |
3 |
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Eran
Solo traveller
herzliya,
Israel
May 21, 2009
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This reviewer provided a score but did not have any comments |
7.5 |
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Anonymous
With friends
United Kingdom
September 16, 2008
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The rooms were wonderful, beautiful furniture and very clean, we were fortunate enough to have a view over the lake, which made it for us. Breakfast was also very good. This hotel was a 'saga holiday' hotel (which I half expected). We couldn't get a bottle wine until 7pm and when we arrived for dinner at 8.30 we were told we had to have finished by 9pm. It was quite a mission eating 3 courses in 30 mins, but I guess the average guest had to be tucked away by 9.30. I think it should have been a bit more italian... And relaxed. |
8 |
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Jayne
Young couple
Palgrave,
United Kingdom
September 13, 2008
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I thought the location of the hotel was excellent, brilliant views and easy access to all attractions on Lake Como. As the name would suggest this hotel is aimed at the British tourist, not really suitable for gaining the whole Italian experience. The hotel is priced for its location and sadly not for its cleanliness, food or comfort however a great hotel for just sleeping but not if you plan to stay around the hotel and eat as there are not many restaurants in the area and food at the hotel is poor. |
5.5 |
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Anonymous
Young couple
Germany
September 10, 2008
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It gives perfect view over the lake. Motorbikes wake you up more than 5 times in the night. |
3.5 |
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Craig
Young couple
Esher,
United Kingdom
September 8, 2008
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Beautiful room Full of package tourists |
8 |
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Anonymous
Family with older children
Belgium
August 30, 2008
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beautiful scenary, location |
8.5 |
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Anonymous
Group
United Kingdom
August 27, 2008
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Although they said it was for safety reasons I was disappointed that there were no coffee making facilities in room. Also, hotel is spread over several buildings and some rooms (ours) are not in the main building. |
6 |
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Nicole
With friends
Fehraltorf,
Switzerland
August 26, 2008
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English Breakfast only until 9am, very very small bathroom |
7 |
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Anonymous
Group
Italy
August 26, 2008
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The hotel staff was nice and gave a good service. We had a nice surprise at our check out. Love the view from the hotel. Generally nice stay!!!! To offer more entertainment so the old and young can have a nice time. Instruct the staff that when a client asks for the hot breakfast after they had to wait due to a full restaurant, they still need to comply with the clients requests as the client paid to have that breakfast. This is something that needs to be worked on, in Italy in all areas of work. |
6 |
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Jon
Mature couple
KIngskerswell,
United Kingdom
August 20, 2008
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This reviewer provided a score but did not have any comments |
2.5 |
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Soeren
Mature couple
Hoersholm,
Denmark
August 6, 2008
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Nice view from the terrace. Cheap meals and drinks Traffic noise at both sides of the hotel. Practically no hotel-owned parking facilities. Too little public space; consequently crowded by people |
6 |
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Ulrika
Family with young children
Bjärred,
Sweden
August 3, 2008
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To be honest. not much No air condition, very small rooms, not cleaned.... The pool was too small for so many guests etc etc |
2.5 |
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Anonymous
Solo traveller
United Kingdom
July 30, 2008
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Friendly and helpful staff and wonderful location. The hotel could do with some updating but the staff are enthusiastic and cheerful Pity the pool is fairly small |
7 |
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Lisette
With friends
amsterdam,
Netherlands
July 26, 2008
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This reviewer provided a score but did not have any comments |
4.5 |
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Anonymous
Young couple
Belgium
July 25, 2008
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We ran away after |
2.5 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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