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Best Western Premier Hotel Cappello d'Oro
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When would you like to stay at the Best Western Premier Hotel Cappello d'Oro?| Room type | Max | Rate |
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| Comfort Double Room |
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Show prices |
| Comfort Single Room |
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Show prices |
| Comfort Triple Room |
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Show prices |
| Superior Double Room |
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Show prices |
| Deluxe Double Room |
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General
Restaurant, Bar, 24-Hour Front Desk, Newspapers, Terrace, Non-Smoking Rooms, Rooms/Facilities for Disabled Guests, Elevator, Safety Deposit Box, Soundproofed Rooms, Heating, Luggage Storage, All Public and Private spaces non-smoking, Airconditioning.
Activities
Sauna, Fitness Centre, Golf Course (within 3 km).
Services
Room Service, Meeting/Banquet Facilities, Laundry, Dry Cleaning, Breakfast in the Room, Ironing Service, Fax/Photocopying.
Internet
Wireless internet is available in the entire hotel and is free of charge.
Guest Parking
Private parking is possible at a location nearby (reservation is needed) and costs EUR 20.00 per day.
Hotel Policies
Check-in
From 15:00 hours
Check-out
Until 11:00 hours
Cancellation
If cancelled up to 1 day before the date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the first night will be charged.
Children and extra beds
All children under 2 years stay free of charge when using existing bedding.
All children under 2 years stay free of charge for cots.
All older children or adults are charged EUR 50.00 per night and person for extra beds.
Maximum capacity of extra beds/babycots in a room is 1.
Any extra bedding is upon request and needs to be confirmed by the hotel.
Supplements will not be calculated automatically in the total costs and have to be paid separately in the hotel.
Pets
Pets are allowed. No extra charges.
Accepted credit cards
American Express, Visa, Euro/Mastercard, Diners Club, Bankcard, CartaSi
The hotel reserves the right to pre-authorise credit cards prior to arrival.
Terms & Conditions
Your reservation is absolutely secure. All personal data is encrypted and will be processed in a secure way.
Booking.com takes the privacy of your personal data very seriously. Your personal information will only be used to process your booking. For more information, read our
privacy statement.
Booking.com will not charge you any reservation fees for making this booking, nor charge your credit card. You will simply pay for your stay at the hotel.
Cancellation is free of charge provided you adhere to the notification period stated in the hotel cancellation policy (see "Hotel Policies").
More information can be found in our
terms and conditions.
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The guest reviews are submitted by our customers after their stay at
Best Western Premier Hotel Cappello d'Oro.
They are opinions of guests that reflect their experiences when staying at this hotel.
Based on
497
reviews
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Show scores of:
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Individual guest reviews for Best Western Premier Hotel Cappello d'Oro
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Anonymous
With friends
United States of America
December 15, 2009
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Very nice hotel. Handy to the Bergamo Airport. Very nice staff. Arranged taxi for a very early flight and were very helpful. Nice location in the town of Bergamo which is very pretty. |
10 |
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Anonymous
With friends
Finland
December 12, 2009
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Good location a good breakfast, clean rooms and friendly staff Hotel restaraunt was closed on some evenings. There is no lobby bar, its not esential but it would have been nice. |
7.5 |
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Anonymous
Mature couple
United Kingdom
December 12, 2009
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Comfortable stopover before flight. Airport bus right outside . Good breakfast with open fire in the room. Staff mostly friendly and helpful. Room had very bad smell coming from bathroom. Problem with drainage /sewage or vent. We had checked in very late -- after 10pm -- and problem manifested through the night. It was difficult to linger in the bathroom and after breakfast we immediately checked out. When we mentioned the problem at the reception the man said we should have told him and we could have changed room and there was nothing he could do now. He thanked us for informing him of problem but no apology was forthcoming. We had stayed in hotel previously and enjoyed so this was very disappointing. We are now concerned as we have already booked rooms with friends in January and certainly do not want similar experience.!! |
7.5 |
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Anonymous
Young couple
United Kingdom
December 9, 2009
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The rooms were comfrotable and clean, with nice added touches such as bathrobes and slippers. It is very centrally located between the railway station and upper town, which makes it an excellent base. The breakfast was fairly comprehensive, and included some tasty cake. When we arrived, the hotel had no record of our booking. It took over an hour to sort this out, and considerable stress. It emerged that the reception staff had read my passport wrong, and were confused over my name (they thought my first name was surname etc), which seems quite concerning for hotel staff. An appology for this was given, and we were told we would be upgraded to a superior room. The room we were subsequently given, although lovely, did not look like the 'superior rooms' mentioned on the website etc, and looked like a standard room. Althouh I enjoyed by stay at this hotel, it didn't get it off to the right start! |
8 |
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Anonymous
Mature couple
United Kingdom
December 9, 2009
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Excellent value, clean and efficient. Good location. |
9.5 |
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Jacqueline
Family with older children
tyne & wear,
United Kingdom
December 8, 2009
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Excellent location with helpful friendly staff. Hotel very clean and comfortable beds. I would recommend this hotel for visiting Bergamo. Breakfast could have more variety of fresh fruits etc. Please leave instructions for altering the thermastat in the rooms, it has been too hot on the 4 occasions we have stayed. |
8 |
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Timothy
Mature couple
cheadle,
United Kingdom
December 7, 2009
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room was spotless and well decorated room a bit small and had no view. next doors plumbing sounded like it was rushing through our room every time the toilet was flushed. There was no view from the room as it looked onto a dingy courtyard. Do not know how they found 4 stars for this one! |
6 |
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Nigel
With friends
Nottinghamshire,
United Kingdom
December 7, 2009
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Good location. Free airport shuttle from front door every half hour. Housekeeping excellent. Staff very friendly & helpful. V Good room with all furnishings and decor in first class condition. |
8.5 |
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Arnold
Mature couple
Ballymena,
United Kingdom
December 5, 2009
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efficient and comfortable breakfast could have been better |
7 |
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Lynn
With friends
Beverley,
United Kingdom
December 3, 2009
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The hotel is in a good location near to shops and facilities in Citta Bassa and only a short walk to the funicular up to Citta Alta and the station. The bus stops are right outside the hotel and just across the road to the ATB for travel tickets. The staff were friendly and very helpful. The breakfast was plentiful and an excellent start to the day. Thank you. No, the hotel was excellent. |
10 |
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Michael
Mature couple
Glasgow,
United Kingdom
December 1, 2009
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Convenient and very adequate facilities |
7.5 |
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Anonymous
Mature couple
Italy
November 29, 2009
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Excellent location. Quiet rooms over the courtyard. Excellent breakfast. First night room was excellent very quiet but when we returned 3 days later we were given a room near the service lift which was noisy. We had specifically asked for a quiet room. |
9 |
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Juris
Young couple
Riga,
Latvia
November 28, 2009
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It was no fresh air in room. When I tried to open window, it was too noisy. Bathroom too small. |
5 |
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Geoff
Mature couple
London,
United Kingdom
November 26, 2009
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helpful staff, good location, excellent (for Italy) breakfast coffee in pot at breakfast was very disappointing. Internal sound-proofing could be improved (street/external was good) - audible washing machine at c 5am |
8.5 |
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Wayne
Young couple
Llanharry,
United Kingdom
November 25, 2009
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The locations is great, the staff are really friendly, the hotel is spotless Unable to get food late in the evening (11pm) |
9 |
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Clive
Mature couple
LLANDOW VILLAGE,
United Kingdom
November 25, 2009
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The room was very smart, comfortable, clean and well-fitted and finished. Excellent location for the new town as well as easy transport to the very impressive old town. Will definitely stay here again. Excellent breakfast and polite, helpful staff. |
10 |
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Fiona
With friends
ayrshire,
United Kingdom
November 25, 2009
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Hotel was in an ideal location for the airport, shops, old town, restaurants, cafes etc. Rooms were spotless and breakfast was really lovely and you did not have to be up for 7am to enjoy it. It was good that it was available until 10am. |
9.5 |
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Paul
Mature couple
KILWINNING,
United Kingdom
November 25, 2009
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Clean, friendly professional The rooms although modern and clean where very small |
7.5 |
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Andrew
Mature couple
ORMSKIRK, LANCS,
United Kingdom
November 22, 2009
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An excellent central location close to the rail and bus stations, with a bus stop for services to the airport, and close to both the lower and upper towns. A very comfortable room, good breakfast, and friendly,efficient staff. Provision of English language newspapers and TV channels could be improved. |
9 |
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David
Mature couple
BARRHEAD,
United Kingdom
November 21, 2009
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The readiness of the staff to ensure that we enjoyed Bergamo - they were really friendly and helpful. Perhaps the fact that there isn't a bar, as such, in the sense of a separate room/space. You can order a drink, of course, but the lobby is a little impersonal. (Small quibble!) |
10 |
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Robert
Family with young children
kilbirnie,
United Kingdom
November 18, 2009
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This hotel was excellent in a good location for visits to old town also friendly staff and very good clean rooms i would recommend this hotel to anyone if your are visiting Bergamo. |
10 |
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Istvan
Solo traveller
Budapest,
Hungary
November 17, 2009
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Good location, nice breakfast, good staff Single room quite very small but OK. Expensive private parking (20 Euro) |
9 |
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Ian
Mature couple
GLOUCESTER,
United Kingdom
November 17, 2009
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Location Value for money |
10 |
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John
Mature couple
SOUTHPORT,
United Kingdom
November 12, 2009
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We wetre expecting only Continental breakfast but were pleasantly surprised at the variety of food available, including hot buffet. |
8.5 |
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Tatiana
Family with older children
St. Petersburg,
Russian Federation
November 10, 2009
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Friendly staff speaking English, nice room even equipped wth the kettle, rich breakfast, excelent location, nice view from the window a little too hot in the room, a little inconvenient shower, only 2 robes and 2 pairs of slippers in the triple room |
8.5 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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