Best Western Premier Hotel Cappello d'Oro    

Estivemos alojados 2 noites neste hotel e foram muito agradáveis. O hotel está bem localizado em Bérgamo, com bom isolamento do som. O pequeno almoço é bom e as pessoas simpáticas.

Nada de negativo a apontar.

Funcionarios atenciosos Localização

Estacionamento pago e caro.

Da localização, do serviço, e simpatia dos funcionários.

Do facto de os quartos terem Alcatifa no Chão(algo suja, logo pouco higiénica)

Hotel muito bom, antigo mas muito bem cuidado.Os quartos foram remodelados e são bem equipados e muito confortáveis, permitindo alguns confortos de hotéis de nível superior. A limpeza e primorosa dentro e fora dos quartos. O pequeno almoço é variado e bem servido.

O serviço wifi não tinha um sinal suficientemente forte, causando algum transtorno no uso da net dentro dos quartos. Na recepção o sinal era um pouco melhor.

Location was great near to shops , bus stops and the old town. Great for the Airport only 10 minutes away from Hotel by Taxi.

Top class service,close to centre and buses

Nothing

The central and nice location The atmosphere in dinning room The service personal The breakfast buffet

One porter´s behaviour

Excellent hotel with excellent staff taking care of your needs. Very good breakfasts. Perfect equipment of the room and bathroom. Nice gift for children. Hotel recommended to everyone.

Tiny lift. Poor TV signal on the second night.

Easy check in, friendly helpful staff, very spacious big room clean airey and very comfortable beds.location great 10 to 15 min from airport bus num 1 from outside airport for 2euros takes you outside hotel.Generally a nice place Bergamon relaxing and green nice shops and a must visit to old town,cobbled roads plenty of quaint resturants to chose from.

Central location. Good-sized rooms.

Paper - thin walls. No bath and shower took ages to warm up. Tiny bar area. No information in rooms or at reception about facilities e.g. terrace, gym.

Central location, near train station and shopping area and good restaurants. Breakfasts were superb, staff were attentive and polite. Twin room was very comfortable, nice terrace and gym/sauna.

Language was a barrier sometimes and it was not possible to avail of bus/ coach tours to visit tourist sights in the area. The twin room, though very comfortable and very clean, was a little small but adequate for the four nights we spent there.

Pleasant and helpful staff, it's central position.

Restaurant being unavailable at weekends,

Close to the 'old town'. Plenty of good restaurants.

Convenient, quiet, friendly

Small room, there was some transient problem with sewer gas venting - we did not notify the staff, but it lasted for several hours and was very unpleasant.

Very comfortable rooms. Lovely breakfast. Free WiFi. Friendly staff. Excellent location.

Noise from traffic. Rooms to hot and stuffy, don't like to sleep with air conditioning on but couldn't open windows due to traffic noise.

Very courteous staff and good breakfast.

My room didn't get wifi, while most of the others did.

Proximity to centre of Citta Bassa ie transport and shops, yet close enough for a pleasant walk up to the funiculare to Citta Alta

The Weather!

Location, right in heart of city, friendly staff, comfort

Air con doesn't get switched on in April and we found the rooms a bit warm without any means of cooling it down.

Staff very helpful and friendly. Excellent value for money. Great situation.

Nothing !

Comfort , Sauna and Food

Excellent location near sights and just down the street from the train station.

The walls of this hotel are surprisingly thin for such a luxurious hotel. We could clearly hear everything in the room next door.

Ver clean, efficient staff, always helpful, well maintained and good breakfast selection

Restaurant closed Easter dinner and Easter Monday lunch.

Good location, handy for shops, restaurants and the funicular railway up to the old town. Staff were friendly and helpful. Although our room was on the small side, it was spotlessly clean, smelled really fresh and had all the amenities you could need. The breakfast was also excellent and I have to say that this hotel is great value for money.

Nothing to complain about except the weather...... :-(

Location was very good - close to bus and train station and close to old city. Breakfast was not too various but nice.

Problems with wi-fi

Location