Cardinal Hotel St. Peter

Städpersonalen.

Fruktansvärt dålig frukost.

Eftersom vädret var varmt var det underbart med Jacuzzi på takterrassen och pool i markplan.

Tycker att frukosten kunde varit mer omfattande, mer brödsorter och nybryggt kaffe istället för automat. Tycker också att Internet kunde ingått i priset.

Pool delen var bra, och det var rent. Poolen var enda anledningen till att vi valde det här hotellet. Rummet var rent och städpersonalen tillhandahöll handdukar etc. direkt när man frågade dom i hallen medans dom var upptagna med andra rum.

Hotellet ligger långt från stan i ett ganska "dåligt" område. Mycket slött bemötande av personalen och generellt saknades serviceförmåga. Information saknas om hur man på bästa sätt tar sig tillbaka från stan till hotellet som ligger ganska långt från stadskärnan. Personalen är okunnig om vilka öppettider som gäller för de olika pool delarna i hotellet, och informerade gång på gång felaktiga tider, skyltar finns dock som går att hänvisa till.

bra service, bra läge, bra väde hihi

Det ligger ganska nära staden.

Prisvärt hotell hyfsat nära Roms centrala delar. Bra lokalbussar när man väl förstod var och hur de gick. Poolen var helt ok. Rummet var nytt, fräscht och rent.

Beställ inte deras shuttle hämtning på flygplatsen. Vi fick vänta I en timme och efter 5 telefonsamtal gav vi upp och tog en taxi vilket visade sig vara 10 Euro billigare! Ingen bar, kafeteria eller liknande öppet under dagen. Det hade varit bra vid poolen.

It was very close to the main attraction in Rome and they had a paper describing the bus system around the hotel and how to get to the various different attractions.

The staff was ok but not the "customer comes first" type. When I asked a question here and there throughout my stay they usually just said they didnt know or couldnt help me and continued with their work. The key to most successfull businesses are the employees and how they respond to the clientele needs. Even if they didnt know the simple answers, if they had shown more interest or even shown that they cared a little, it would have gone a long way to my feeling of comfort in the hotel. One example is when I asked them how I went about activating the internet in my room. The person at the desk just looked up and told me to read the pamphlet in my room, the instructions where there...

This is the second time we stay at this hotel and we are very pleased with the service and quality. Very clean. Close to the centre, still in a quiet area. Buses to the centre (916) take 10 min to reach downtown. People at reception are always available and give you information about virtually everything. If you need a shuttle to the airport, the hotel offers you the service for 65E (Fiumicino), but if you book a shuttle at the airport or any other company that offers shuttles, it will cost you 48E (they come in the nick of time with a brand new car). Otherwise, I will highly recommend the hotel and most probably stay there again.

walking distance from the Vatican, cool!

rooms are clean, newly refurbished

far from city center and restaurants; staff not so friendly, had a room were the carpet was damp and had to wait until the next day to be offered a new one. Breakfast is unimpressive, not worthy of a 4 star hotel

It is quite far from the center of rome but with trasnsportation it is only a matter of 10 minutes. Taxi to rome is about 10 euros. Hotel was clean but far from center on foot.

the staff was helpful and kind. room was clean and spacious.

the internet did not work properly, the tub did not drain and the air conditioning was broken.