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Santa Croce 578, Santa Croce, 30135 Venice, Italy – Show map
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379 verified reviews
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Hotel Carlton On The Grand Canal's staff speaks: Italian, French, Spanish, English, German
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Grounds, Terrace, Sun Deck
Food & Drink
Bar, Breakfast in the Room, Restaurant with Dining Menu, Snack Bar, Special Diet Meals (upon request)
WiFi is available in all areas and is free of charge.
No parking available.
Room Service, Packed Lunches, Car Rental, Shuttle Service (surcharge), 24-Hour Front Desk, Currency Exchange, Tour Desk, Ticket Service, Baggage Storage, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop, VIP Room Facilities
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private), Air Conditioning
Italian, French, Spanish, English, German
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 4 years stay free of charge when using existing beds.
All children under 2 years stay free of charge in a crib.
The maximum number of cribs in a room is 1.
Pets are allowed on request. No extra charges.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 378 reviews
Value for money
Show reviews from:
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Score from 675 reviews Good
This elegant 12th-century building was once home to the Doge Marino Falier. Just 1000 ft from Rialto Bridge, it offers elegant rooms with antique furniture and original paintings.
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A 5-minute walk from St. Mark's Square, elegant Starhotels Splendid Venice is set on a canal in the Mercerie area of Venice.
Score from 1326 reviews Excellent
Good location opp train station & a nice walk to the san marco square, breakfast was ok. Some of the staff were friendly
Pillows are very uncomfortable. Drain in the bathtub was dirty, filled with hair from previous guests.
We had a room with a view over the Canal which was great. The hotel is adjacent the train Station so there is a continues flow of people and water taxi coming and going. Personally I quite enjoyed watching this from an open window but I can imagine others who may complain of noise and commotion. Would definitely stay there again.
Breakfast was good!
Unfortunately, for us, the only good thing about the hotel was the location.
After travelling through France and Italy the staff at the desk were indifferent. "Take it or leave it" kind of attitude. Not rude, but certainly not welcoming. We went up with a porter to our room and subsequently found out we were using the staff elevator and were told so in no uncertain terms by a cleaner who muttered things under her breath. For the price the room was very poor, the bathroom wasn't so clean, and to top it off when we had the do not disturb sign on the door the maid came in "twice" without even knocking. Sorry but not for us - made our decision to leave Venice a day earlier than planned a bit easier.
small water from the hotel bar was €3 !!!
Super Hotel on the Grand Canale. Place, place, place! Interior, management. Thank for this Hotel.
The hotel was old but had so much character. Fabulous position on the Grand Canal opposite the railway station and water bus stop. Walking distance to the cruise ships.
The shower over the bath was quite difficult to step into - but this is common in older European hotels.
Staff were very friendly and helpful. Set a taxi up for us for a trip to Murano. Breakfast was good. We loved Venice.
Great hotel to stay at if you plan to travel via train. Had such a great experience. Close to actv stop. If you want to make use of the water taxi system in venice.
Good location -----
Could up-date rooms a little more ---extra towels, cleaner room. I expected a little nicer hotel for the money .
Excellent location, the main station is just opposite the hotel
Location is great for train station
Old hotel, especially the bathrooms shall be renovated
location is excellent - on the Grand Canal, not far from a vaporetto stop, the railway station and the bus terminal. Wonderful, although expensive, food from the restaurant at the Hotel. there were 3 adults in our room - the room was very big, we did not feel crowded. large bathroom.
hard pillows (most hotels we stayed in had hard pillows)
Front desk staff was great.
The breakfast was poor quality compared to other hotels in Italy
Water taxi goes straight to its own pier. Close to the Piazza Roma and FS. Nice view of grand canal.
Lobby Roof Top Restaurant Staff
As I stated, the location was excellent. We hired a porter to take our luggage from the Piazza Roma to the Carlton. The following day the same porter took our luggage to the 'people mover,' so that we could go to the port. While we were in Venice, we used a water bus to go to St. Mark's. Distances were such that we later walked back to the Carlton.
There was nothing that I truly disliked. The room was quiet, the bed was most comfortable, and the breakfast was excellent.
Great place to stay, easy to get to by water bus or from piazza Roma where you can park your car or pick up your rental. Nice size rooms, clean, garden view was nice. Enjoyed our stay there and would recommend to others.
Everything excellent staff, decor, room, view, location, food. Period features fantastic. Room with a canal view essential
Noise from the canal all night traffic did not stop.
Great view of the Canal form our balcony
All is perfect!
Excellent position; it's on the Grand Canal opposite to Saint Lucia train station, gentle hotel team, Clean, Nice Decoration in room, breakfast is average, Overall is very good and I strongly recommend it.
I have booked Queen (big) bed, but I have surprisingly found two small beds together, that was a problem as it was my Honeymoon and these two beds separating with usual – rather than unusual - movements.
Close to station, bus, parking lot
pre-arrival / directions communications Location staff friendliness and helpfulness nothing was too much trouble roof top bar / restaurant nice rooms
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