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Santa Croce 578, Santa Croce, 30135 Venice, Italy – Show map
|Classic Triple Room|
|Double Room with Patio|
|Superior Double Room with Canal View|
|Classic Double or Twin Room|
|Superior Double or Twin Room|
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807 properties in Venice
Including hotels, apartments, villas and more.
369 verified reviews
They speak your language
Hotel Carlton On The Grand Canal's staff speaks: Italian, French, Spanish, English, German
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Grounds, Terrace, Sun Deck
Food & Drink
Bar, Breakfast in the Room, Restaurant With Dining Menu, Snack Bar, Special Diet Meals (upon request)
WiFi is available in all areas and is free of charge.
No parking available.
Room Service, Packed Lunches, Car Rental, Shuttle Service (surcharge), 24-Hour Front Desk, Currency Exchange, Tour Desk, Ticket Service, Baggage Storage, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop, VIP Room Facilities
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private), Air Conditioning
Italian, French, Spanish, English, German
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 4 years stay free of charge when using existing beds.
All children under 2 years stay free of charge in a crib.
The maximum number of cribs in a room is 1.
Pets are allowed on request. No extra charges.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 369 reviews
Value for money
Show reviews from:
Hotel Continental is in a 15th-century historic building right on the Grand Canal. It offers beautiful views and a central location, just a 2 minute walk from Santa Lucia Train Station.
Score from 643 reviews Good
Featuring a terrace with lovely views of the Grand Canal, Hotel Principe is 650 ft from Santa Lucia Train Station. It boasts antique furniture and typically Venetian decor.
Score from 970 reviews Very good
Hotel Carlton Capri is a 5 minute walk from Santa Lucia Station. You are close to the Grand Canal where you can catch a Vaporetto (water bus) to Saint Mark's Square.
Score from 303 reviews Very good
Best Western Hotel Ala is in a quiet square, 130 ft from Santa Maria del Giglio vaporetto stop and just over a quarter mile from Saint Mark's Square.
Score from 929 reviews Very good
location is excellent - on the Grand Canal, not far from a vaporetto stop, the railway station and the bus terminal. Wonderful, although expensive, food from the restaurant at the Hotel. there were 3 adults in our room - the room was very big, we did not feel crowded. large bathroom.
hard pillows (most hotels we stayed in had hard pillows)
Front desk staff was great.
The breakfast was poor quality compared to other hotels in Italy
Water taxi goes straight to its own pier. Close to the Piazza Roma and FS. Nice view of grand canal.
Lobby Roof Top Restaurant Staff
As I stated, the location was excellent. We hired a porter to take our luggage from the Piazza Roma to the Carlton. The following day the same porter took our luggage to the 'people mover,' so that we could go to the port. While we were in Venice, we used a water bus to go to St. Mark's. Distances were such that we later walked back to the Carlton.
There was nothing that I truly disliked. The room was quiet, the bed was most comfortable, and the breakfast was excellent.
Great place to stay, easy to get to by water bus or from piazza Roma where you can park your car or pick up your rental. Nice size rooms, clean, garden view was nice. Enjoyed our stay there and would recommend to others.
Everything excellent staff, decor, room, view, location, food. Period features fantastic. Room with a canal view essential
Noise from the canal all night traffic did not stop.
Great view of the Canal form our balcony
All is perfect!
Excellent position; it's on the Grand Canal opposite to Saint Lucia train station, gentle hotel team, Clean, Nice Decoration in room, breakfast is average, Overall is very good and I strongly recommend it.
I have booked Queen (big) bed, but I have surprisingly found two small beds together, that was a problem as it was my Honeymoon and these two beds separating with usual – rather than unusual - movements.
Close to station, bus, parking lot
pre-arrival / directions communications Location staff friendliness and helpfulness nothing was too much trouble roof top bar / restaurant nice rooms
Lovely comfortable and clean room looking out onto the Grand Canal. Could have spent our whole stay just looking out of the window.
Was close to stationery
I,m still onholidays and don,t want to beanswering this
A sparkling clean hotel staffed by the most courteous and attentive staff that we encountered on an extended European trip. Venice was our final and most memorable stop. The "continental" breakfast included in the daily room rate was a first class meal, not your usual croissants and coffee. I would definitely recommend this hotel to anyone planning a trip to Venice.
Pillows are much firmer than we are accustomed.
Great location right on the grand canal. Easy access to train station and Gondolas right outside for those foolish enough to part with their cash for a ride. Breakfast is excellent and the staff were very helpful.
Room overpriced for the season but that is Venice. Everything is overpriced.
We loved everything about the hotel, the staff and the location! Just book it, you won't regret it.
Loved the location
Decor a bit dated. Breakfast selection not great
roof top. location near train station. outdoor cafe near the entrance.
far from city center. expensive.
LOCATION AND FRONT LINE STAFF
Breakfast was a little lacking
Location was good, easy access to rail station
Front desk staff were very rude, arrogant and very unhelpful. The rooms are a little tired and require a face list, i wont be back. I decided to leave this hotel and move to the hotel directly next door, Hotel Antiche Figure, best move ever. The hotel is smaller but in much better condition, rooms are freshly renovated and are by far much better than the Carlton rooms, and the staff were fantastic, very friendly, so helpful and went out of their way to make our stay a memorable one. Much better value for money.
Staff were very friendly and helpfull. Hotel room and lobby was comfortable with warm homely feeling. location was conveniant to access everything from the grand canal.Good breakfast. I would recommend this hotel to friends.
Can't recall any negatives. Didn't try the a la carte restruant so can't comment on that.
Dining and bar staff were hard working and polite always. It was clean and good location. Very expensive.
I was appalled at the attitude of front desk staff, in particular Simon. He was rude always, dismissive and bordered on an indifference toward guests. Not just myself but other guests.
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