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Via Horlovono 16, 28876 Macugnaga, Italy – Show map
Excellent location — rated 9.2/10! (score from 81 reviews)
Rated by guests after their stay at Casa Alpina Don Guanella.
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12 properties in Macugnaga
Including hotels, apartments, villas and more.
82 verified reviews
They speak your language!
Casa Alpina Don Guanella's staff speak: Italian, English
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Ski storage, Ski school, Ski-to-door access
Skiing, Billiards, Table tennis, Darts, Hiking, Cycling, Bikes available (free), Games room, Children's playground
Food & Drink
Bar, Snack bar, Special diet menus (on request)
WiFi is available in all areas and is free of charge.
Free private parking is possible on site (reservation is not needed).
Airport shuttle (surcharge), Luggage storage
Non-smoking rooms, Facilities for disabled guests, Family rooms, Heating
13:00 - 21:00 hours
08:00 - 11:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
Children's cots/cribs are not available.
Extra beds are not available.
There is no capacity for extra beds in the room.
Pets are allowed on request. No extra charges.
Cards accepted at this property
Hover over the cards for more info.
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Based on 81 reviews
Value for money
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Set in Staffal just 200 metres from the Monterosa ski lifts, Ellex Hotel offers free Wi-Fi and Alpine-style rooms with mountain views and satellite TV.
Score from 143 reviews Superb
Service was completely absent. It was impossible to find anyone. Would never stay at this place again.
No one to check me in until 17.00 - I arrived at 14.00 and was in great need of a shower. Breakfast was at 8 am and they would not make it earlier even for a serious walker in a mountain area - then it was not even ready at 8 am. They gave me a grotty bedroom although the hotel was practically empty.
The hotel was nice and clean
It seems it could have been cheaper if we had had a chance to specify somewhere during the booking process that one of the four occupants of the room we booked was 2 years old and another one 5.
friendly staff, family run hotel, earlier than usual breakfast was no problem. good breakfast choice.
Great location and lovely town. Good value for money and amazing spread for breakfast!
Walls were extremely thin and was kept up by laughing/people snoring.
Nice and cozy room. Staff of one very friendly.
Booking.com was misleading on this one. We were looking for a place close to Zermatt, the listing said it was at 17+ km from Zermatt. We thought this was close enough. What was not mentioned is that it takes almost 4 hours to go from this place to Zermatt because there is a Mountain in between! Very disapointing. It shouldn't be listed as close to Zermatt. It's a lie.
nice comfy cosy room with view on the mountains
it is a bit off the main road and not immediately seen, also there are other "Casa Alpina" in Macugnaga which can be confusing
Very professional, accessible, knowledgeable manager; clean, central location. Good value for money
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